Windows On Washington

In 2017 WoW installed vinyl windows in my condo. The work was done timely and professionally once a delivery glitch was corrected. The windows have performed well and are easy to clean. Owner Eric Novotny honored all contract terms, even for services that were no longer offered. He's continued to demonstrate superior customer service by showing me how to remove/reinstall the screens and sashes years later. I can't recommend WoW highly enough.

Superlative service from initial consultation to installation. friendly, professional, and communicative throughout the entire process. I had previously paid the absurd prices of Pella and Andersen and then discovered similar quality at a much more sensible price with Windows on Washington. As a Realtor, I am always aware of the spectrum of costs and professionalism that is available to a consumer and I highly recommend this exceptional company to anyone seeking a company that "stands out from the crowd", delivers superior service, and focuses on building long term relationships with their clients.

I have done business with this company on several occasions with large projects. The company is fantastic. The employees are accommodating and attentive to your concerns. And the ownership is the best I've seen of any business. I've even had the owner come out to a job site before to assess an unrelated issue to the job and determine a good course of action to proceed. Any questions I've had after a job were handled by the owner himself. Top notch company.

The folks at Windows on Washington were nothing but professional from the get go. They had someone out to provide an estimate to work with my schedule and I received my quote fairly quickly and it was all explained to me clearly before I decided to purchase. Another gentleman came to do the measurements once that was all set. And again, very polite, very professional.

Manufacturing of the windows took a little while, but that's not on them. I received periodic updates to keep me in the loop. Once the windows were in, I was able to schedule a date for the install. When a much earlier date opened up, I immediately received an email to reschedule if I wanted. Day of the install, the crew was there for maybe 2-3 hours, but they removed and installed 6 new windows without bother. Honestly surprised how quickly it was done, but even more surprised with the lack of cleanup needed on my part.

To summarize, I couldn't be happier with my choice in the company. They even sent me a thank you gift, which was unexpected. Highly recommend their services if you need new windows.

Team came out and worked on three of our doors, main, deck, and door to the garage. Did a great job, ton of attention to detail. Additionally, our deck door had some issues with how it looked and needed someone with a good eye to fix it and make it look a lot better, they did a great job. Services: General door installation, Casement window installation & replacement

WoW is an excellent company that provides high quality products, excellent service and strong warranties. The owner and the entire team are highly professional and dedicated to ensuring their customers are 100% satisfied. They replaced all the windows and a big sliding glass door in my house. Several years later, one of my windows had a problem and they replaced it immediately with no hassles.

The installation team is probably the most experienced in the business, which is extremely important for window and door installations. Eric (the owner) and everyone at WoW are dedicated to customer satisfaction. I highly recommend this company.

Met with a rep for a quote. He was extremely helpful and friendly and responded quickly to all my questions and worked with us with a few changes. The install was amazing and professional. they were on time and friendly. clearly knew what they were doing and worked very well as a team. The billing side was fantastic and friendly. We had a couple things on back order but Windows on Washington communicated everything with us every step of the way. Every single person we encountered with this company was amazing. I have absolutely no complaints at all and would highly recommend this company.

WOW employees were all awesome from start to finish. Greg, the salesman set the tone with his professional yet friendly demeanor and knowledge of the products. He responded promptly to all questions and kept us abreast of the timeline for window delivery. He passed us off to the folks in the office who were equally professional and excellent with communication.

The fellow who came out to measure for the windows was also very professional and did an excellent job being timely and speedy in his work. He even answered a question via text after he'd left the site. The installation crew did their best to minimize the intrusion in our home and were working in very windy, very cold weather. They kept my home clean and were very tidy with their products.

They were friendly yet professional. Everyone in the company knows their job inside and out! There is no "passing the buck" here, just great service with folks who are very competent and polite. If only every other company would follow this format, they'd be very successful. Maria

I could not say a single negative thing about WoW. They have one of the best products for windows around, professional throughout the entire lifecycle of the project (sales, estimations, measurements, pre-installation communications, and post-install follow up), and thoughtful doing work during the pandemic. We had every window and a slider on our home replaced, and were nervous given the size of the project but WoW knocked out the work in a single day.

Our heating bills have already dropped and we love the new functionality and look! Anyone in the DC area who has been reluctant to do this type of project for their home after hearing nightmares about many window replacement companies, this is your crew to go with!

Critical: Professionalism, Punctuality, Responsiveness Made appointments last week. Took a day off today for them but no one showed up for the appointment. Not even a phone call from them. Wont call them again they just lost one more customer.

Great experience, I felt very informed throughout the entire process. Definitely recommend. Services: Door repair, Door installation

We just had WoW replace both sliders (sliding glass doors and screens) in our home, and we couldn't be happier with the finished product. The OKNA Elegante sliders are an amazing upgrade over the original sliders. Not only do they look great, but they slide so easily, and the four point locking system eliminates the need for ugly lock bars. They also have keyed locks, so being able to enter the house via the sliders is a nice bonus.

Also gone are those hideous mini-blinds original to the house, as we opted for the internal blinds on the kitchen slider, and hung new curtains on the basement slider. Young, the Project Lead, and his crew did an outstanding job with the installation, and his attention to every detail, no matter how small, is a credit to him and WoW. He even stopped and got out of the truck to pick up a small scrap he saw in our driveway after they had pulled out and about to leave.

And this is after he caught a minor issue with a latch on one of the screen doors. He also remembered leading the crew that installed all new windows in our home back in 2013. Another job that they did very well. WoW also installed a new roof at the same time, and no issues with that job either. We are very happy with all of the work that they have done on our house, and recommend them without reservation.

A huge thank you to Young and his crew, as well as Brandon, who did the initial consult, and Becky in the office who always kept us informed along the way, and through COVID related material delays.

Top-notch company. From start to finish, the contacts were impressive and knowledgeable. The four man crew that installed the windows were excellent, cleaning up all debris. Our villa is quieter, and we can open our windows. Highly recommend! Service: Window installation

Critical: Professionalism Failed to tell me that I wasn't in their service area until the day before the appt. set the appt almost a week ago. Only now am I finding out they won't be coming. Bunch of wasted time now. Thanks a lot.

We used WoW to replace dozens of windows on our newly purchased home, as well as four outside doors (three phases in all). At every step along the way, WoW was responsive and informative, from the office staff to the senior consultant (Greg), to the team lead (Young and his amazing crew). The quality of the products are outstanding and all as advertised; we can now enjoy our views, and the difference in heating / cooling costs is dramatic.

For each of the three installations, the crew arrived on time, wore masks, installed items expertly and carefully, finished ahead of schedule, and cleaned up thoroughly afterward. We are 100 % satisfied with the quality of their products and customer service. Highest recommendation!

Just got my windows and they are as good as advertised. The quality is great and the installation was done perfectly. The team arrived as scheduled and had 18 windows installed by lunchtime. The rest of the day was spent fabricating and installing aluminum caps on the remaining woodwork for a finished product that looks great. The installation was done before the recent cold snap with temps in the 20's and the house seems warmer and the heater is cycling less often. All in all a very satisfying experience.

Our neighbors recommended Windows on Washington (WOW) because they were very pleased with the job the company did for them. We chose WOW as a result, and we couldn't be happier. The windows are beautiful, solid, and well sealed against heat/cold. The crew was meticulous and quickly resolved any minor issues that arose. They were polite, friendly, and professional. Cleanup at the end was amazing. The salesman was also great and stayed in touch throughout. We're very happy with our choice and the end results. We highly recommend WOW.

Amazing all throughout the whole process, sales person was knowledgeable and nice. Had a small issue which was resolved quickly and communicating was always easy to do. Every single person responded to emails which was refreshing too. Windows are great and the install went smooth as well-actually ahead of schedule since it only took about 5-6 hours.