Great Northwest Garage Doors

A picture is worth a thousand words - I'm completely shocked that a company specializing in gutters can do such poor installation (Please look at the pictures and decide for yourself if this is professional quality work to be proud of). They installed large gutters and downspouts which look great: but then they installed a drop outlet that is literally 30-40% smaller and gets clogged/doesn't work.

I attempted to address this issue with Great Northwest Gutters 3 weeks ago (before posting a negative review) and they've refused to address the problem. As a result, I'm warning readers to stay away from this company if they want functional gutters and responsive customer service. I replaced gutters when the previous ones were damaged by a tree strike last winter; but they had never clogged or overflowed in the previous 7 years. The new gutters from Great NW Gutters now clog and overflow under moderate rainfall with very minor debris

Great Gutters did a beautiful job on my home. It was a big job and painter was on time, cleaned up well everyday and open to a few extra things to be done. I would highly recommend this company. Best job I've ever had on a home.

These folks were fantastic! Reasonably priced, on time to scheduled services, quick but thorough, polite, and they were fantastic stewards of our home/gutters. Our house doesn't have fascia boards, so we struggled to find a company that would replace our gutters. These folks do it! AND the price of our new gutter installation included re-fitting the new downspouts in better locations PLUS taking away the old gutters. 100% recommend.

I can't speak highly enough about Great Northwest Gutters. Andy, the owner, was prompt, patient with my questions, and completely honest with his opinions about what would work best for my two story house and detached garage. The prior owner had installed some mediocre gutters which were near end of life. Andy recommended a different style gutter, larger size, and concealing mounting brackets which look a hundred times better than the last ones (and are stronger too).

When I requested if they could caulk the old nail holes when removing the old gutters, the response? No problem, happy to do that. Rafa and Juan Carlos arrived ontime the day of install, were professional, clean, and had a high attention to detail. Every measurement before cutting the new gutters on site was precise. This work was completed last fall, and after a true test with the typical rainy Portland winter we've had, I can attest that these gutters look and work great. I will only be using Pacific NW Gutters for any future gutter needs.

From our first contact through project completion every employee we dealt with was responsive, courteous, and extremely knowledgeable. Our many questions were answered quickly and thoroughly. The estimators gave us suggestions and insight even when it could have potentially decreased the sale price. The installation team was fantastic! Respectful of our home and the surrounding plantings, they did a beautiful job quickly and efficiently. We could not be more pleased with the entire experience!

David G. & Jordy D. completed a complete gutter removal and replacement today and did an excellent job! They were super professional, efficient, kind and clean. I highly recommend Great Northwest Gutters for your home. Reliable, honest, trustworthy and fair pricing.

Great experience start to finish, from initial bid to install. The crew that did my install was on time and professional. Alexis Mendez, and Nahum Diaz, they did the install in under 4 hour. The gutters look great. I was particularly impressed with how well they cleaned up the yard when the where done.

We requested three quotes on gutter/downspout replacement. Since the neighborhood had many large leafy trees, we needed 'gutter guards', also. One of these contacted was Great NW. Great NW offered the most terrible service, I have encounter in a long while. Example- I called on a Friday (no answer, left the above message). My wife said, "it's Black Friday", so the office might be closed, so I called back on Sat and left the message again to several extensions, asking to be phoned. Monday came, nothing happened, so I called again, about noon.

Finally got to talk to a person, who took our info and said they would come out to give and estimate that Friday. I thought we were done, but wait. Someone called at 3PM on Wed and seemed confused, so we talked thru what we wanted and I again thought we were clear. Guess what? They never stopped by. We received a call on Friday indicating they had done a "drive by" and the quote was $$$ but NO INDICATION of what was included in that quote. We had to call to find out the quote was just for gutters, not downspouts or gutter guards. Obviously, we went with another company.

Alexis Mendez & Nahom Diaz we're both GREAT! They were on time and completed my project quickly. The new downspouts w/traps look very nice. Great NW Gutters is a very good company. This is the third time I have used them and I have been pleased every time. I've even recommended them to other who were also very happy with the professionalism and service.

Great Northwest Gutters was recommended by the roofing company we used -- Parish Enterprises - both provided excellent prices and top notch installation and service. They delivered what they promised on time. The gutter installers did a great job removing our old gutters and installing our new ones, and hauling off the old ones. They left no trace except for out new gutters. The folks at the office helped us pick a color, and it was spot-on! We are very happy!

From initial estimate to installation, the folks from Great NW Gutters were professional, efficient, fair-priced and on schedule. They installed gutters, cleanouts, and downspouts for our entire home in just a few hours, and the finished product both looks sharp and functions very well. Thank you!

Things did not go well with this business. The job was to replace all the downspouts and two gutter sections in my house. First, they showed up late. We had the job scheduled for a Friday, and close to noon they had not arrived yet. I called the office and they said the crew was on their way and that they would be at my house in 1 hour. They arrived over 2 hours later. Second, in order to install some downspouts, they had to remove a couple of boards from my deck.

After installing the downspouts, they told me that they did not have a saw to cut out the excess on the deck boards. So I had to do the cutting and re-attaching myself, even though the estimator was well aware that a couple of cuts had to be made to fit the wider downspouts. He even mentioned this to me explicitly when he did the estimation! Third, after the work was "finished, " I thought they had done a good job after all. However, after they left, I noticed a huge problem with the installation of the gutters.

They had failed to build the gutters with the 'wing' that goes under the roofing materials. This is very important for the type of roof I have because it acts as flashing that protects the roof deck from moisture, and also to prevent the gutter from leaking. In addition, and for the same reason, the gutters were about one inch lower than the rest of the gutters around the house, which looked pretty bad aesthetically.

I called the office and they sent a repair specialist who agreed with me and concluded that the installation was botched. They scheduled a re-install of the gutters a week later. After the re-do, I believe the gutters are now properly installed. In addition to the issue above, I also noticed poor attention to detail, e.g., gobs of sealant inside the gutter which affects water flow, forgotten parts and tools. Not very professional. I do not recommend this company and I would not use them again.

Was really impressed with the quality of work and personal touch of Great Northwest Gutters. I would definitely use them again and recommend them to others. Great deal, too.

This outfit is TOPS! On time, professional, quality materials, AND competitively priced! They replaced sections of our gutters which were damaged earlier this year during the ice storm in Lake Oswego. Great color and gutter profile match. Well done, Great NW Gutter crew. Anyone needing new gutters or gutter repairs give them a call, you will be happy you did.

We talked to several gutter contractors and chose great nw gutters based upon their great reviews. We certainly made the right decision. Our 2 installers were extremely professional, prompt and left our premises in immaculate shape. We highly recommend this company.

Chris and his team were great to work with. The measure and install was efficient and well executed.and reasonably priced. There was actually an issue with water over shooting the gutter corners at the valleys and they were able to fix it twice with no questions asked. I am a pretty picky customer to work with and they were extremely patient and understanding with all requests. Would absolutely work with them again and recommend them to others. 5 stars!

We recently had our gutters replaced and added the gutter guards. Matt was the estimator. We found Matt to be friendly, professional and knowledgeable. He walked us through the process and explained the what and how. I tend to be a bit of a researcher and had lots of questions. Matt answered all of them. Did I also mention he has a lot of patience.

We enjoyed having Matt at our home and were very comfortable that we knew what was going on and why. Josh had us scheduled and said if someone canceled he would move us up. The next day I realized our schedule was the one day (of course) we had an issue with. Called Josh explained the situation and he immediately met my second choice with no problem.

Thank You Josh. Then there is the duo of Edgar and Mario. They showed up on time (actually a bit ahead of time). They were also friendly, professional, and knowledgeable. They worked diligently but also took the time to answer questions and explain what was going on. They were a pleasure to have at our home. I was impressed when they were about half done and we told them the job was looking great.

They stated that when they were done the job would be great all over. They said that they were working to be number one. A lofty and admirable goal but looks like it just might be attainable. I highly recommend Great Northwest Gutters

Excellent customer service. Big shout out to Josh and Luis in taking care of some gutters in our back yard. Josh was kind enough not to double charge me for changes that were necessary to regrade the gutters. Luis went the extra miles and helped me take down a deck board to fix a broken drain! I would recommend this business without reservation given my experience with Josh and Luis. Thank you!

I want to give Great Northwest Gutters my highest recommendation! I had waited MONTHS to have this work done by two different gutter installers, both of whom were highly recommended, and neither of whom ever showed up after the initial contact. My job was not large (and perhaps that was the problem). I only needed the replacement of the front gutter on my house.

But I also needed the clearing of my gutters and downspouts, and my house is located on a steep hill, so cleaning the downspouts and gutters requires harnessing up to work off of the roof. Andy and Josh from Great Northwest Gutters called me to set up the appointment and promptly showed up exactly when they said they would.just a few days later! The new gutter is beautiful, and they did a great job of cleaning my gutters and downspouts, with not a word of complaint about the danger involved. I am so relieved to have this job done, and for a very reasonable price, so I want to give Great Northwest Gutters my highest recommendation!

We needed gutter replacement for a small, but tricky, portion of our house. It involved many corners in a small area over our entry way. bay window, and around the corner. After having another gutter company visit for a quote and never hearing from them again, I emailed Great Northwest Gutters and got a a quick response. They requested I send photos of the required work.

After receiving a very reasonable quote the work was scheduled and completed a week later. They required no down payment, no paperwork or anything in advance other than me saying "let's do it". The workmanship was exceptional and the workers were enjoyable to have on site. The new gutters match the rest of the 1992 house perfectly. I would without a doubt highly recommend Great Northwest Gutters!

Very happy with the crew that came out. They recommended just the right things and at a fair price. They did great repair work on two downspouts, one that was in sore need of repair. Eric was responsive to my inquiry and knowledgable. I'll definitely call upon them again.

Ok, our older home needed new gutters a couple years ago and I got a few quotes. The important part was a guard. We have an over 80 ft cedar tree out from that lays down a significant amount of detritus. Several season of needles, one very heavy, sap, yellow sticky pollen is ridiculous amounts as well as the "flowers" that look like banana slugs. Oh and huge cones.

One year our old gutters were clogged over 4 inches on top.then frozen rain.that stank. Often they clogged and caused roof leaks and overflow into the flower beds below. Nightmare after nightmare. Anyway, I was super hesitant to go with a gutter guard as so many sites mention they don't always work on tree needles. The fine folks at Great Northwest Gutters Gabe me a fair quote and slapped up a new system in no time.

Since then, aside some build up on top of the guards that I knock down about once a year (with a stick in 10 minutes) all has been well. Yesterday my yard guy was getting the moss off my roof and offered to clean the gutters. The attacked picture is 3 years since these were installed with no previous cleaning. Unbelievable. They were empty. Not one needle. I highly recommend them and their gutter guard system. Do it. I'm telling you it is the stuff.

I am so pleased by my new rain gutters! I have an old house, nothing squared, but they were meticulous to make it work. They are easy to work with, bid and paperwork and billing all in order. Pricing reasonable. Friendly installers. There's no reason to choose anyone else! :-

Great service! Came out to bid job on short notice and scheduled job within two weeks. New gutters look great! Friendly and knowledgeable. Would highly recommend!

I called for a quote on a small job. The person that answered the phone said, " oh I'm sorry we are only doing full house replacements at this time ". To bad they do that. We had planned to replace all of our gutters this year. Had we been happy with the small job. Piece of advise. Take the small jobs. It might get you the BIG job. He didn't even ask what the job was. Not good business

I called 6/15/17 and spoke to someone about coming to give an estimate. They said they would not be able to give estimate until following week, which was fine, but someone would contact me to schedule it. I called the following week, 19th and 20th, to see when I could get someone to come out and give me estimate, but no one ever returned my calls. Needless to say, I went with another company.