Lomax Window & Door

Thank You Lomax! I am so Happy with the quality of the work that was done, the price, professionalism and the time it took, so quick Service: Window installation

Customer service sucks the person answering the phone is rude and doesn't know about their product. Don't answer the phone if you don't know anything or ask someone who knows.

I highly recommend Lomax if you're in the market to get windows or doors. They have been professional and very nice from quote appointment to the installation. The receptionist was very sweet and professional even though I called like 20 times because I had so many questions. The window tech did an amazing job! My home looks completely different! Thank you, Lomax!

Eddie came out to take measurements of all of our windows with in a few days. He came and had awesome customer service and helped us get all our windows ordered. They are also going to be putting in a new sliding glass door. To be fair they haven't put the windows in yet but I'll update my review once windows get put in. He said windows take about 10 days to be custom made which is incredible. Can't wait to update and post pictures of our new windows.

We got one window in the house replaced, for now and are planning to get the whole house done and we had a wonderful experience with Lomax from the time of first contact great customer service and awesome people that have come out to quote and install. Very satisfied and will be using them for the rest of the house thanks for making it easy Lomax!

Haved called several times and can't seem to get anyone out!

I had 9 triple pane windows installed in my home and was completely satisfied with the outcome. I shopped around and they gave me the best quote. The staff was courteous and professional, the whole experience was very positive.

Won't let me do a half star, but this is a four and a half star review. The windows we had installed looked absolutely beautiful. There were some imperfections on some of the windows, but the lifetime warranty covers their replacement. Lomax was graciously willing to file on our behalf and come out and do the replacement. The individuals involved with this company will truly do what needs to be done to make their customers happy.

There was a rocky road in the middle of our install and the installers were pulled off the job site leaving a huge mess behind them. I was contacted almost immediately after complaining online from a representative who truly wished to make this right. After clearing up all the miscommunication the job was finished beautifully and we were offered compensation in the form of a reduced bill.

If you are thinking about getting new windows installed check these guys out. They offer some other services as well that I will be hiring them for as well. We will also be doing the rest of the windows in our home. They earned my repeat buisness and they truly deserve yours.

Love my windows! They are not only aesthetically pleasing to look at but we can see a difference in our electric bill and noise pollution from outside. Highly recommend their knowledge and experience.

From the start Lomax has been exceedingly helpful, courteous, and above all, professional! Starting with our salesman, he worked with us to get the best deal! Juan & Alex came on the appointed day at the appointed time! Being Seniors, there were a few things we were unable to move & they helped! The install was neatly & professionally done, with cleanup done as they went!

I live in a mobile home & they were very careful to prevent harming the walls! I couldn't be happier with their work! I would recommend this company to everyone! We have the low-E triple pane & replaced single pane windows! Our home is warm inside for the first time this winter! Thanks Lomax!

They did an awesome job installing our new windows. I received 5 quotes from local companies and they had the best prices! Their customer service is awesome also! Will definitely recommend.

We purchased Plygym windows in 2010 from Lomax, which have a lifetime guarantee. Recently a few of the windows springs were not working properly. We called Lomax and they gave us the contact information we needed for the warranty. Windows were repaired promptly with no charge. We love the quality of our windows and appreciate the great customer service from Lomax.

I have been waiting for a year on a claim i submitted to have my window repaired. Even though i was promised a follow up from eddie i still haven't received one update on it. Ive called atleast 6x and not one have they been helpful or sincere. Very poor customer service. During my install they also left holes in my stucco outside. You can find quality elsewhere. Im not one to typically leave a bad review as a small business owner i know the value of a good review and the impact it has on a business when a bad review is listed. It would have been nice just once to have a follow up.

The good: They installed my windows quickly and when they said they would. The windows look really nice, and they were on-par with pretty much everyone else pricewise, maybe just a tad cheaper. The salesman was respectful of my time and didn't keep pushing. The meh: They use common sales tactics of offering free extras, when in reality they weren't free.

For example, they offered to install a dog door for free, but I declined. Then after I got my quote, I asked if they would still do the dog door for free and he said no because he lowered the price. Nothing is free, so just be aware of that. They only offer one brand of windows, which is probably pretty common in the industry. The bad: The installation wasn't necessarily the best.

Everything wasn't as neat and tidy as it could have been. I'm not sure if this had to do with the quality of the windows or the installation, but I still feel heat/cold leaking in around the new windows, and I haven't noticed much if any difference on the PG&E.

I am one of the owners of Lomax Window and door Co. and have went through all of our records to find Scott Plum the person who left the previous review I have found no record of ever doing his job and would welcome a phone call or email from him for the chance to clear up this situation I have looked at his Google reviews that he has written and 11 of his 15 reviews are 1 star negative ratings.

Again in reviewing our records I have found no customer of ours with that name if that was a job we did I would hope a dissatisfied customer would give us the chance to make it right, we pride ourselves on taking care of our customers and would hope if you are planning to shop for services we provide you would give us the opportunity to put you in contact with people I know we have done business with to determine your own opinion of Lomax Window & Door Co. Thank you

I recently got my single pane windows replaced with dual pane low E windows from Lomax. They seemed to know what they were doing and came in at what we thought was a reasonable price. They could have been a little neater at doing the caulking. Upfront they were polite and friendly. They got the job done in a day. Their follow up was pretty terrible.

There was some thick crud they left on one of the windows and wouldn't come back to clean it off.instead they just told me to buy a chemical to clean it myself. They also left one of my exterior walls really dirty even though they said they would clean it up. The weather stripping on the windows seems rather cheap and feels like it will need to be replaced after I open them enough times. Overall, I'm not pleased with my new windows, and I haven't noticed much of a difference in my electricity usage. I believe I was lied to about the quality. The sales rep used the line "Your windows are only as good as your install" many times, and the install was bad.