Action Door

Kenny truck 148 did a fantastic emergency door repair. Great communication from the time the emergency call came in to each step during the repair. Great customer service! Thanks Kenny

I ordered a top of the line LiftMaster Garage Door Opener, Model 87504-267. The next business day it was installed. The appointment time was from 1pm - 4pm. The installer arrived at 5pm. The late arrival appeared to have been an issue with the scheduling dept within the company. Anyway, Juan the installer was very courteous and professional. He went right to work.

The install took approximately 45 minutes. Outstanding in my opinion. Juan was very neat during his installation period. After installation he went through the MyQ setup with me, and everything worked the first time. I highly recommend this company and especially Juan as an installer.

I am so impressed with this company. They were referred to me from another company that could not come out to fix our garage door for a couple of days, so they gave me Actions phone number. I called first thing Wednesday morning and Liz had a tech out within a couple of hours. The techs name was Elliot, very prompt, personable and had our garage door fixed in no time. I would highly recommend this company.

Action Automatic Door Company completely stiffed me. I made an appointment for "Service". No one showed and when I contacted the Company they made no attempt to rectify the situation. I took off work. Made a follow up call. And they still screwed it up. Needless to say I will move on to another company and will never use or recomend this company.

Our garage door kept getting stuck when it was opening up. It would take about three tries before it would go all the way up. So I called Action door and they were even willing to come out same day but worked with me on my schedule. They even came out a day early when there was a cancellation which I thought was great. Al showed up after calling about 45 minutes ahead of time during a terrible snowstorm to let me know he was on his way.

He was very friendly. After about a half an hour of work on the door he had it back in fine shape. He explained everything clearly in a way that was easily understood and also informed me that one of the settings on the garage door opener was incorrectly set. He adjusted this as well as it could've damaged the door. The service car was $175 which, to be honest, seemed a little high (4 stars), but again the service and the friendliness of Al made it worthwhile.

Quick response to broken spring and also installed new opener. Everything works great and will use again.

Garage door could not be lifted Saturday afternoon. Posted need on Action's web site. Repairman showed up Tuesday afternoon. Identified problem very quickly as a cable off the track. Fixed immediately. Explained why and how it happened. Cost was surprisingly low. Even better with the senior discount!

I had written review prior to this one with Actions Customer Service as I spoke to a gentleman that told me he needed the name of the tech before he could find my information. I received a call from Annette who wrote up my order apologizing the for the information that was given to me by the gentleman. She told me hats not the way she wanted her customers treated.

She went ahead and schedule our installation for 08/31/20. After the phone call from Annette her boss asked her if we were her customers and she told him, yes. He told Annette to call me back and asked if they could move us up to have the installation on 08/20/20 because of what happened. Today on 08/20/20 the installers came and did a beautiful job on our screen that covers the garage door. Installers were very polite and did an outstanding job. Would highly recommend Action Doors. Also a great price.

Was very pleased with the excellent work Jim performed to repair my broken garage door. Called to let us know he was on the way, then replaced a broken spring, repaired door where opener attaches, adjusted opener, lubricated, etc. all in less than an hour. He was very professional and competent.

Called Action Automatic door this Memorial day weekend. The serviceman Moises showed up when he said he would, and was very professional and courteous. He got our garage door working in no time. I appreciate him adjusting, applying lube to the door, and reprogramming our remotes. I would recommend Action Automatic Door. Thank you Moises great job.

Had to replace garage doors. It did take a while to get the doors from the manufacturer due to COVID but Annette was great to work with. Helped me select the right doors and colors for my house. The installers were professional and thorough in demonstrating how to use everything. The garage was cleaner when they left than when they arrived. I highly recommend this company. quality work and quality products.

Stay away! They are a complete rip off. I called just to get some springs tightened and a pull adjusted. It was a 30-60 minute job at the most. They send 2 guys and try to bill me for 7.5 hours. They also show up with cherry picker and tried charging $150 for the rental. Never again

We recently had our garage door replaced and they did a great job. The old door was replaced with a beautiful metal door (non-insulated because of detached garage) that fit the house perfectly. When requesting a quote, Ron was prompt courteous and helpful. The installers were friendly and tested to make sure the safety equipment worked appropriately, which is need when you have a little one running around. Prices were fair and work was done quickly.

Jim did a fantastic job installing a new garage door opener for us. He also helped us realize some features that we were not using on other remote openers. Jim took a look at all of our equipment and made sure it was working properly. He was very friendly and knowledgeable. I highly recommend him!

Atrocious. I can't begin to describe how inept the people this company sends out for repairs is. They can barely climb a ladder let alone fix anything. Try literally opened up my mechanical door's repair hatch and didn't see the motor. IT WAS RIGHT IN FRONT OF THEM. After they closed the hatch and said they couldn't find the motor, I climbed back up, opened the hatch and said, "LOOK". It was right in front of the open hatch, plain as day. A baby could have identified it. Not these guys.

Had a new garage floor poured and the significantly higher finished level messed up the door geometry - was prepared to have a company tear down and reinstall the tracks and door. Action Door came and was able to adjust the tracks and opener in about an hour and charged accordingly. I was very pleased with the fair and reasonable treatment. Thanks!