A A Garage Door

Our garage door was making weird noises since a week before, it was terrible! So we called this company to fix our garage door and they quickly did a check through. It turned out that the lift master wasn't working anymore! They replaced it and it was all done in just one day!

They had one guy come out to remove the old garage door and install a new one. One guy. One trim piece was missing but was told it would be installed within a couple days to a week. When he left, there was a mess of metal and shavings on the floor, and sprayed oil above the springs. See photos. Another guy came out today and put trim on the right side, paying no attention to how the trim was done on the left side.

So if you have OCD, or just like things to look professionally done, it looks like the trim piece was slapped on there hastily, in my opinion. See photo. When I mentioned to the guy that indents could've been prevented from their vice grips by putting either foam or carboard behind their tool, I was told that the foam or cardboard would just get dirty. To help prevent the oil from being on the wall, they could've put cardboard or plastic up before spraying the oil. The metal shavings/pieces could've been swept up easily.

Garage remote not working great. Chatted on the website, and they offered to come out the next day to see what was wrong. Dave did a quick assessment, talked through options without any pressure, and left without charging me for the call. When I do need to replace the garage door opener, I'll definitely call Dave at AA Garage Door!

Had an issue with the garage door track. Came out very fast and fixed it under warranty. Great company to work with. Highly recommend!

We are very happy with this company. Our garage door fell apart late in the evening, and we were able to easily make an appointment for the following morning. The technician was prompt and courteous. The price was communicated to us in advance, and he fixed our door with the parts we had, so no additional charges for parts. Everything about the experience met and exceeded our expectations. Highly recommended! Also, by the way, we recommend not attempting to DIY fix a garage door that has come off the rails. We just made everything worse.

Huge Recommendation - Broken Spring Garage door spring busted in the cold over the weekend, called their number and had a guy out the next day. Great prices, and only regret was not asking about the internet pricing but heck next time I will. Also gave out recommendations to all my family and friends. Kareem was prompt and friendly. I know I wouldn't use anyone else in the future. Call them, don't risk being decapitated. Seriously

My garage door opener broke it's belt on Saturday. I'd used AA Garage Door in the past and thought they were good. I explained the problem and said I wanted it repaired or replace. They said they would have someone out Monday between 1 and 5pm. He arrived Monday at 3:35pm but he had neither a belt nor a replacement unit with him. Waste of time. I'm calling someone who will come prepared to do the repair/replacement.

So the response is we spent time on Saturday giving you a quote both for replacement of the belt (knowing it was a 17 year-old unit) and a replacement. No mention that the Kareem would arrive only to give me a 'free estimate' which I'd already gotten over the phone, but with no ability to repair or replace the unit. Worst customer service ever.

AA Garage Door did a great job with our new garage door installation. Roy is very knowledgeable and made sure all of our questions were answered. He and his coworkers were very pleasant and professional.

I recommend AA Garage Door and Dave Sands with an energetic 5 stars! This is a truly professional company that cares about its customers. From the start (timely scheduling of an onsite estimate) to quote to finish (installation) - AA Garage Door was professional and customer-service oriented. I know nothing about garage door installation and, after the installation, I had a few questions. Dave (business owner) personally stopped by to answer my questions in person - the same day. ALSO - less than a week after installation, I had an accident where I hit the garage door when I was backing out of my stall. I tearfully called Dave and he came out the very next morning - again - personally - to fix my door in a cost-efficient manner. Dave and his team care about his customers.

I had a great experience with AA garage door. I called for a double spring change and Dave had a team out to me the very next day. Bryce and Roy are a very effective combo! They were in and out in about 15 minutes and very very friendly. They also went above and beyond and did a little maintenance on the whole door while they were there. Best experience I've ever had with contractors. Definitely 5/5 stars!

Very happy with the service. We had a new opener installed several months back that we were very happy with. I was most impressed when I called last week due to the garage door not closing when trying to leave for work. Dave diagnosed over the phone, told me how to fix it myself (and if I couldn't he would send someone out to teach me). I appreciate they didn't send someone out & charge me for a simple fix.

My springs broke on my garage they were prompt and very good on price! 229 for both springs from internet special. My sister had just paid 400 a few months earlier for springs from another company. Service tech was a great guy! I am a service technician myself and good technicians like that i can guarantee you are very hard to find these days.

I rarely give a business a full five star rating, but this place is amazing. Their same day service is insanely fast. I have had to call twice for different issues. Both times they were out here and done before noon. The second time they covered under the warranty of the first time at no charge. Excellent service! Friendly! Honest! Reasonably priced!