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Alco Service & Supply has been a supplier of window and door hardware for more than 40 years. Service is not just a word for us at Alco. We believe that our customers deserve the highest level of service. Our customer service staff has an average of fifteen years experience with our company and are ready, willing and able to assist you in identifying and fulfilling your window and door hardware needs. We have real people answering our phones, real people ready to talk to you and respond to your questions.
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Below is a list of some of the most common questions that we receive. For any other questions, or you would like to email photos of your hardware so that we can help identify it, please Contact Us. Those are molding or component numbers, which are reused multiple times with different models. Once an item is fully assembled it receives a completed part number.
Reviews (9)
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Lisa E.
Feb 22, 2021
Great to work with! I was hunting down a replacement part and could not get help from my builder. Dan helped walk me through how to measure and get the right part ordered. Such great customer service! A+++++++++++++
John
May 22, 2020
Great customer service! The replacement part person, knew the product well and made ordering and installation so easy.
Del Schilling
Apr 09, 2020
Helpful staff. Which means you get the supplies that you need.
Michael Lipke
Dec 05, 2019
These folks are awesome! They diagnosed my problem over the phone, I went and picked up the parts, and my screen door works better than ever! Thank you!
Paul Budziszewski
Jun 15, 2019
Needed new window cranks foe my home and they are FANTASTIC!
Todd Hinrichs
Apr 29, 2019
I needed help finding a replacement mortise lock and keeper. The part I needed was obsolete but they took the time to find me a suitable replacement. responses were always super fast! Top notch service, i'll be sure to use them in the future!
Nancy P.
Oct 15, 2017
So, as projects go, I needed one crank, to fix a window project I have been stalling on. Yep, it turned into a few other items, but I couldn't be happier with the service and knowledge I received from this place! Hands down, saved the day. And, if they didn't have it, I was offered info as to where to get items locally. Truly, a diamond in the rough. Truth Hardware should be glad Alco has Dan on staff here.
Preston Grutzmacher
Jun 14, 2017
I just finished my first transaction with Alco Service & Supply Co. and it was great! I emailed them pictures of faulty hardware, within minutes I got a response detailing exactly what I needed and a link to purchase the product! I was expecting it to take days for them to determine replacement and they totally surpassed my expectations. Try Alco Service & Supply Co. you won't be disappointed.
David Sanger
Jun 04, 2017
Very helpful; sent photo of window operator and they quickly identified the correct replacement part. Very fast shipping; great pricing. Thanks.