A-E Door & Window Sales & Service

Always a great experience with AE door. I was able to get a service appointment within a couple of days of calling. Ron, our service technician, is awesome. He arrived on time and did a great job. Over the years, anytime we've needed service on our garage doors, Ron is our technician. It's nice seeing a familiar, friendly face. He's great about answering my questions and teaching me how to maintain my garage doors. He even showed me a feature on the wall unit that I had no idea about.

We are extremely happy with our new garage door opener. The installation crew was very courteous and professional. The opener is very quiet. One thing we didn't anticipate was the opener has cameras built in. That's a very convenient feature. We highly recommend AE Door!

AE Door installed our garage door 20 years ago, today was my first service call needed. When I called AE Door they were quick to have a technician come out. They confirmed the appointment the day before and sent me a text when the tech was on the way. Todd showed up and was very personable, and got the job done. He was very thorough and efficient. I give AE Door an A+, from the call into customer service to the work being completed. Very reasonable and would highly recommend.

AE was great. From the sales rep who came out to give me an estimate on a new sliding door to Tom and Phil who came out to install it, it was a very smooth experience. They were all prompt, professional, helpful and friendly. I'm thrilled with the door, the installation and the warranty. I would definitely do business with AE again.

I was able to get a service call scheduled for the next day. The technician arrived on time and was able to make the repairs very quickly - and resolve an unrelated issue as well. Will continue to use AE for any garage door issues in the future. Great service

Great experience with my garage door repair! My technician, Todd, was exceptional! He explained everything he needed to do to repair my door. Unfortunately my repair is a "patch" and I will need a new garage door in the near future. He went above and beyond to correct other little things he saw that needed repair that were a result of previous repairs by other companies not being done properly. I will definitely be using AE Door for my new garage door purchase! I highly recommend this company!

From the moment I called A&E my experience has been nothing short of Awesome. They scheduled an appointment time that was convenient for me, contacted me the Tech was on his way, when our Tech Kevin arrived he was friendly & professional. We had a great conversation about garage doors. His work was exemplary and quick. I would Highly recommend A&E to anyone, and ask for Kevin!

Able to get a technician here within 48 hours. Other companies were 4-5 days. The technician was clearly experienced, knowledgeable, and efficient. He was able to immediately identify the needed fix. In addition, he was able to replace our key pad which hasn't worked since we moved in 7 years ago. He was done within 1/2 hour. Total cost was very reasonable. HIGHLY recommend AE Door! We've used them in the past and will continue to do so in the future.

John H was excellent! He fixed my problem nicely and he noticed a few other service needs that I were needed. I really appreciated him looking at all of my 3 doors and looking for issues. Very effective and explained a number of things to me that were helpful. The openers are 20+ years old so I had a few questions about durability. He was extremely helpful and gracious. Well done done all around!

The technician arrived on time, after kindly calling when he was en route. He was friendly, knowledgeable and helpful. He diagnosed the problem quickly and efficiently and got us up and running again. He even voluntarily discounted the cost of the service call because the work was uncomplicated. Very much appreciated. Thanks!

Service was very timely and accurate. Price was fair. Need I say more?

John H came yesterday and replaced the spring and lubed everything up.he was awesome and would highly recommend

Had an emergency where garage door was damaged in accident and could not close. They got a tech there within a few hours to get repaired to make homeowner home safe. Thanks for quick response

We use AE Door and Windows for our windows a few years ago and we're so happy with the process and product we went back for our front door. I'm not wonderful at making choices, but the rep helped to make the process easy and not even close to overwhelming. They communicated through the entire process and their installers were so kind, personable and detail oriented. I couldn't be happier with our front door and our experience with AE.

AE Door just came out and replaced our garage door. The sales representative and the person that installed it were very nice. The door looks amazing! Now we just need to paint the house once Spring comes.

Got the text they were on the way. her nice guy and very helpful with what we needed.

They came a replaced my springs on my garage door. The gentleman who did this was very friendly and courteous. And answered questions for me in a way I could understand. Thank you AE for being here

I called to have our existing door opener serviced. AE scheduled us within a day. The service tech called prior to arrival and was very friendly and polite. He went above and beyond to be sure our opener was operating well before he left, even checking and repairing things we hadn't thought of like the seal at the bottom of the door and replacing the mounting bracket for the opener. We will definitely use AE next time we need door or opener service or replacement.

Kevin did an outstanding job while performing preventative maintenance on my garage doors. He was professional and took care of a door that was shutting too hard.

I had A&E come to replace a spring for my garage door. They came at 10:15 am and he was done at 10:45 am! Did a wonderful job and I am extremely happy with their work! Will definitely have them do work for me in the future!

Fixes garage door very polite and checked to see if both springs were needed to repair but said only one

Excellent as usual. Put my request in online for an appointment got it set up immediately and had a guy fixing my garage spring a few days later. I have used them in the past and once again they sent me an excellent repairman he was here and gone before I knew it and hand me back in business. I highly recommend AE Door If you have any issues with the garage door as they always do a great job and our very professional.

The gentleman came was perfectly pleasant. Fixed my connection to my remote in no time at all. I had tried for 2 months to connect with no luck. Thanks for your help would recommend.

Very satisfied. Ron Greenfield showed us exactly what we wanted. He came out and did all the measurements and showed us exactly what we were getting. Honest in all the time estimates. Tom our installer was also a true gentleman and did a very precise job with the removal and installation. We couldn't be happier with the company, the service, the selection or the outcome.

My husband and I are extremely satisfied with the product (a beautiful new storm door) we purchased from AE Door & Window Co. From the point of visiting their showroom, making our selection, meeting with the Sales Rep., Ron to place our order, and final delivery and installation of the product by Installer, Phil, we are very happy that we chose AE Door & Window for this home improvement.

The service and follow-up was exceptional. Ron kept us updated on the status of our purchase, production and expected delivery date. Phil did an outstanding job of installing the product. He was very meticulous making sure that everything was perfect during the installation. We found Phil to be a courteous, respectful, friendly individual and we are very grateful for his years of experience and expertise to provide customer satisfaction.

This new storm door greatly enhances our home's front entrance. We would highly recommend AE Door & Window Co to anyone looking for exceptional quality products, installation services and customer service.

Service was exceptional! Todd called to confirm arrival time. Came early. Was wonderfully friendly and helpful. We were VERY pleased with the repair work done AND the manner in which he communicated with us! He deserves to be paid more. He's a good one!

We are more than satisfied with Brett's installation of our new garage door. Brett is a courteous professional and was very thorough in how he accomplished the job. Work was performed in a precision manner from start to finish and in a timely manner as stated. His workmanship is flawless. We are pleased to have found this company. Also, great customer communication with the office concerning the scheduling of service. When we are ready for replacement windows, we will call A-E first! Thank you, for a job well done.

Had a garage door spring break ( very loudly) on Tuesday evening, called AE Door & Window Wednesday morning, and Carol was very reassuring about the repair needed and that they would be able to be out & repair Friday a.m. The Technician Ken was here a little after nine and completed repair work very quickly, testing it and reviewing the condition of the other operating parts of the door. I would suggest calling AE Door with any repair needs.

We've had an amazing experience working with A&E door after being ditched by several independent contractors. The PRovia brand door is insane quality. The storm door alone blocks almost all the winter air. Tressa and Rick were great and we can't wait to work with them again. As soon as we have saved enough we'll be using them again for a new front door and garage door. We're First time home-owners on a 120 year old house and are so happy to have found a company like this for all our home needs. Thanks again!

We shopped around and my wife really like the sales team at the Florence A&E Location. They matched a competitor price on the door and the openers were a little higher because they were better quality and had more features. No sales pressure and no surprise charges. Installer was Bryan and I didn't catch the other guys name. They were very professional and did an amazing job. I couldn't be happier.

30 year old garage door failed and twisted like a noodle (long story), but they came and repaired to point we could open-close. Veteran repairman was fantastic! Ordered a new door with sales and installed two weeks later. Very-very professional and satisfied. Their field staff are family with years experience. That says everything. Need a new door or service, call A&E Door!

AE technician Lawrence serviced our garage door today. He was very thorough and quickly repaired the issue. He also replaced the bottom seal and took the time to make sure it fit properly. We were very pleased with his service and the extra time he took to make sure everything was right with the door. We felt the price for the labor and parts were very fair.

Got new LiftMaster garage door opener about a month ago and while the mechanics of this work great the electronics have issues. The door opener panel has a digital read out menu where you can read time & temp and also has a menu to make adjustment or changes. Mine however show an error code 90% of the time. For awhile the error code would show up then go away. A&E came down and replaced the computer board in the opener and it seemed to fix the problem for a day or two.

Now the error code is back and is not going away. I was told as long as the door works it is not a problem. IMO it is a problem when a product does not work properly. I must say A&E so far has come out and worked the issue several times and made attempts to resolve the error codes. I am going to give them more time but so far I can say the LiftMaster door opener has issues that LiftMaster needs to resolve.

If it were not for this one issue I would rate this at 5 starts. And this rating is not so much at A&E but at their product form LiftMaster. I have updated my review based on A&E door and the service they provided. They are as frustrated as I was but they have been excellent on standing behind the product and doing all the can to resolve the issue. As with many items these days they tend to have problems once in awhile and it is not the fault of A&E door. I thank them for their support and patience.

Just had 2 new garage door motors installed this morning. The installer showed up on time and was friendly. The equipment itself is second to none. I can now open and my garage doors with my phone and I can also setup alerts to tell me if I forgot to close the garage door. How technology has changed over the years. The installer did not help me with the smart phone portion, however, anyone with a smartphone can activate this piece.

Very easy and user friendly system. The installer was done much faster than expected and did a very nice job with all of the work. He also ensured that there was no mess left behind. I am very pleased with choosing AE Door and would recommend them to anyone in the market for garage doors or openers.

I can not explain how incredibly grateful I am for this company. I live in a large condominium complex and one night I get home from work, get out my car, and BOOM garage door just slams down out of no where on its way down closing. I try and open the garage again with the opener all I hear is a chain rattling. Now the complex I live in there is only one way in the garage and one way out (the door).

There is no handle on the front and this door isn't budging. I just push it off until the next morning because I didn't need my car that night and it was a Friday night at 9 pm not much I can do. So the next morning I figured I would wake up early get it done and fixed. Instead I overslept (great). I had to be somewhere, and I'm renting this complex so I can't really just call a repair company out of the blue because I would need to get reimbursed, file a complaint, etc.

So I'm freaking out all the sudden out of the corner of my eye I see a AE repair man truck. I literally just walk over to him and ask if he can check it out for me. Very nice guy pops open the door notices the issues fixes it in a matter of seconds (FOR FREE!). The guy wouldn't even accept my tip! This company literally saved the day and I can not thank them enough. After this outstanding service I will be using them for window treatments so new review to come soon!

Broke a torsion spring on the garage last week so I called after a positive referral from a friend. Rep on phone recommended replacing both springs even though only one was broken but was not pushy about it. Reasonable since wear on a pair of springs is equal when installed as a pair so I didn't want another failure in the near future and went with the recommendation.

Price was very reasonable and the technician (Lawrence) was on time within the window stated. He was courteous, professional and did a great overall job making several adjustments to ensure the whole unit operated properly. He didn't rush out to get to another job but made me feel that everything had to be perfect before he left. Even reprogrammed my garage door opener for me. I was relieved that this was a great experience. Love AE Door & Window!

AE Door is great. One reason I used them was because when I called for information, I got to speak to a person and not a "menu". But more importantly they have a great product, competitively price, excellent sales people and very competent installers. The door was installed in a few hours. I would recommend (and I have) to any of neighbors or friends.

Garage doors installed in a timely manner. Love the doors quietness. Highly recommend.

AE installed a new front door, a garage door and an opener last fall. While the ordering process was not as smooth as we would have hoped, the final products are just what we wanted for our home. This past week, we called for service because the newly installed garage door was slamming shut versus closing smoothly. We discovered the wrong spring was installed with the new garage door. The serviceman went out of his way to make the situation right, and to keep us happy. I would recommend AE Door only because of the service we received after installation!