Value Windows And Doors

Purchased exterior sliding door and design is very bad. Door opens into frame and will break off with any wind. Terrible customer service and entire company will not speak to us.

These doors and windows are manufactured on site and are very good in quality and reasonably priced.

Had a glass shop that no longer exists install a window in a solid door a couple of years ago. The sash constant force balance broke so the window would no longer stay open. Found the manufacturer, Value Window and Doors, and called them about the problem. With no hesitation they told me I could acquire the parts I needed from them. They offered to send the parts to me right away or I could pick up the parts myself. Fortunately they were local so I went and picked up the parts myself.

They not only gave me the parts I needed but gave me a link to a youtube explanation as how to install the new parts. Besides this they gave me the parts free of charge. Their customer service is great. I would definitely use them when I need other windows and or doors for our home. Thanks guys, our window on the door leading to our patio is now working great.

My contractor ordered $30k windows two weeks ago. When I saw them arrived I just want to cry. Instead of the 2 x 4 grids in my Architecture plans, they gave me 3 x 5 grids. Small windows should be 2x2 grids, they gave me 3x3. Now the elevation views looks so crowded, completely ruined the appearance. I asked my contractor why the grids not matching the plan.

She said Value Windows saleswoman used their software automatically generate the grids based on the window sizes. Unable to have the grid patterns on plan. After my complain she contacted the sales, sales said they can take the glass off and their workers can hand adjust the grid patterns. We have to pay the additional cost of the labor and materials for more than three thousand dollars. Why couldn't she tell my contractor early for this solution? That could save us lot of money and time.

I love this company! I had all my home windows replaced when they were EnviroGreen windows. They did the whole house in one day.without problems. Everything was clean when they left. The triple glass keeps my house cool on the summer and warm in the winter. I have had a few minor repairs which they have done promptly and free under their lifetime warranty. They are easy to work with and listen to what you want. I recommend them without reservation.

The weather in LA is so hot in summer. The air conditioning in the house has to go to the lowest temperature of 55 degrees, however the indoor temperature was still high. My neighbor recommended Value Windows & Doors to me that they had a nice experience using their products. I called the sales and they said they could make an appointment for me right away.

It only took six days for the whole process, from measurement to installation, and it was incredibly fast. Now I enjoy the smooth operation of the windows, and the coolness of every moment.

This company is outstanding. I've worked with a lot of contractors, had lots of quotes and often do a lot of my own work. They're one of best when it comes to the product, cost, Schedule and following through with promises Product: the windows and door made a dramatic difference in the temperature in the house. They slide smoother than the more expensive ones I have in my house.

They seriously glide very well Cost: they cost less installed than the offerings at Home Depot. The cost was 1/3 of another quote Schedule: they installed in less time than it would have taken to order the parts alone from Home Depot. They were installed in weeks, not months Working with them was straight forward. The measuring took 30min. They sent a detailed quote. They installed in about 6hrs. They're what I look for in a supplier or contractor.

Today I changed a few windows in Value, two large windows facing south and a small round window. The ordering speed is very fast. I called their sales Annie on July 14 and placed the order. The installation is done only in 6 days. I was impressed with their high efficiency working progress. This is a pleasant shopping and I highly recommend their product and service.

I'm completely satisfy with Value Windows and Doors. I did my research and decided to place my order with them. The project replaced all my windows and sliding doors and it took place back in 2012. The transaction was smooth and painless. Annie was pleasant to work with and crews showed up on time on installation day. I was nervous about the installation, but everything went smoothly!

Fast forward to a month ago. I was planning to upgrade my kitchen. Initially, I didn't have key locks on my sliding glass door because there's no need for it. Now, I need to have another access point and I contacted them. Barry found key lock for me and didn't charge me for it. Then, somehow, the door lock mechanism (not the key lock) was having issue and I contacted their support. Again, Barry came through for me.

He found a replacement lock and shipped it to me without any charge! This is what I call great service! Their price was reasonable, process was painless, and post-purchase service was great. I highly recommend them!

New window shopper. This place is not getting my business. Manger was arrogant and rude, and evidently finds customers to be an inconvenience. Upon entering their showroom and not being approached by a rep, I go to their offices to get more information. Rep waves me off to the manager's office. This woman really does not like new business, or understand the concept of new customers.

She did not want to talk to me unless I had window measurements or wanted to make an appointment. All I wanted to know was window options, benefits of the options, and talk through some options (I have some unique window needs). But whatever, they lost my business. I hope they continue this golden business approach, they will do well.

I am remodeling my house for the last 2 months, especially for the windows. I am a freelance designer so I stay at my house a lot, enjoying the sunlight but not getting burned is my big concern. My old design used wooden regular windows that's always too bright and the glass would be too hot to touch in the afternoon, which I didn't really like. Sometimes I lean over with bare skin, I would be burned a little by the heat from the glass.

So I've been doing some research on the heat protect windows in L.A, then I found Value windows, they have a certified Title 24 California, which is energy sufficient but most importantly doesn't burn my skin any more, and I wouldn't feel as much hot. I called Value windows and they invited me to the factory where they manufacture all windows and doors, it was an eye opening experience, and very helpful to my windows shopping. After comparing with a couple other companies, I chose Value for the affordable price and great quality.