Agoura Sash & Door

Just had new windows installed in my home from Agoura Sash & Door. They did such an amazing installation. The installer and his team were courteous and professional. Could not have asked for better customer service as well. I highly recommend Agoura Sash & Door!

Agoura Sash was suggested by a handyman I'd used twice named Gary Moer ( who is older and retiring-as he should!) Gary had me call Brandon for glass shower doors -Brandon told me Gary needs to measure but Gary said he's not coming back to measure and told me where to measure while he was on the phone. The first thing Gary said the day he came with the doors was " the measurements a 1/2 inch off! Was that intentional since he had refused to measure amd Gary Brandon said GARY HAS TO DO THE MEASUREMENTS. Brandon FROM AGOURA SASH was very unhelpful but I bought the doors anyway.

When the doors came in I asked Brandon if I can inspect the doors since they are not returnable or refundable. He said nobody ever does - and he said once they are unwrapped they are not returnable. Then he said if you come down here the guys will unwrap them BUT you have to stand 5 feet away and take them in your car! Seriously- he said that. He said that is the industry standard rule when inspecting glass doors!

No it's not. I asked the handyman if I could meet him there when he picked up the doors and he said NO. Gary said if I want to inspect the doors I have to pick them up myself. This sounded like they didn't want me to see the doors. Being I'm trying to get that room rented out it became less important to look and just get shower doors on - When Gary brought them he was a jerk from the beginning.

He put the doors on the side of the stucco wall and said the doors are out side if you want to see them - * this is in ring video-btw. When I went to look they were shrink wrapped in cellophane with the corner in cardboard. I asked how I'm supposed to see them and he shrugged " like who cared". He started to open them with a razor blade sharp side to the glass!

When a customer is concerned about scratched product it was an obvious screw you moment. I asked if he was really going to cut it with a razor blade and he said " I quit" then he said go ahead and review him he doesn't care because he's retiring. He should! Old man is a jerk- and I'm not the only one who has said that. I hired a neighbors handyman who unfortunately broke one door- with shaking hands. when it was re ordered Brandon from Agoura sash was a sarcastic jerk, totally difficult and seemed to enjoy it.

He kept emailing the handyman and canceling the shipping date without giving another date. When the handyman asked me to call Brandon he was sarcastic and said we have no idea when they are coming in. I finally called the owner and he was supposed to call back last Friday but didn't. Horrible service Worst experience ever.

Purchased doors and windows here and the service was great! Delivery was on time and the price was very reasonable. The installers were very nice and and cleaned up well afterwards. Will definitely come back.

We got new interior doors, hardware, and retrofit Milgard windows. Salesman was friendly and responsive, and everything was installed as expected. Highly recommended.

Great experience with ASD. Shawn Luker was an excellent sales person, he helped us pick out multiple doors that best fit our needs and design preferences. Highly responsive when we needed to order some additional parts. Great products, good prices, highly recommend.

Came to the place to get consultation on the types of doors and choose what's right for my house. Got paired with a sales person who said that "I had to do my homework before coming" to tell him what I need, so he can sell. Eventually, he explained me very little, though told multiple "people" stories with little value to me. Very unpleasant sales experience. Eventually I did not grasp their lineup of options, so could not choose. I won't come again.

We just changed all the windows and doors in a renovation house (retrofit). Tim Davis was very helpful and pleasant to work with from beginning to the end, he is very knowledgeable and gave us great suggestions. Jose Albarran, the window and door's installer was very professional and polite.

We waited a long time to redo all the windows and sliders in our home. Agoura Sash and Door was a pleasure to work with and made the process easier. They made helpful suggestions on things we did not think of, and gave design input on window styles that we needed. The house looks brand new now, I never realized the big impact new windows would make! Plus they have a great showroom to walk around and shop ideas!

My Wife and I went into ASD over a week ago to get a quote on sliding glass patio doors. Mike in the Sales department was very helpful and professional in helping us pick out a sliding glass door. We were told that someone would be contacting us to come over and take measurements and finalize the quote. That was 10 days ago and we still have not heard from anyone. We Don't have a problem with someone being busy, but just touch base with us to tell us so. We ended up going with another dealer.

We just replaced every window and door in our house through Agoura Sash & Door. The help we received picking out the proper type of windows was excellent. The contractor they recommended to install the windows was superb. The team at ASD worked with us every step of the way to make sure everything went smoothly. Imagine, quality products, professional service and sharp pricing all rolled into one company! What a pleasure and no surprises. I highly recommend this company. The entire experience was a pleasure.

We recently did a remodel, and purchased all of our windows and doors from Agoura Sash and Door. Brandon took great care of us - communicated with me and my contractor - and all went smoothly. I love the doors and windows and am so happy with our new living space. In the past, I had used another smaller company to save a few bucks - it really backfired as I did not get the window I expected and the company went out of business before situation could be fixed. Now, i will only trust Agoura Sash and Door!