Hardy And Jensen

Purchased preservation window 3 with Lifetime warranty. Window was never installed correctly to begin with, whistling sound from seal developed from an improper installed window. Water infiltration also developed from gap on bottom seal. So be wary of the so-called contract you sign that state "Warranty is lifetime for seal failure, glass breakage and all parts." This contractor only guarantees workmanship and materials on their end for one year. $129.95 later, for a minor window adjustment (like it should have been done properly when installed), and some caulk on the gap in the seal, equals Lifetime Warranty. Lesson learned. Lost my business for good. Nuff said.

We have a home that was built in 1992 with wood on the outside and wood on the inside windows. They were in very bad shape to the point that we could not open them. I shopped around for over six months to help me understand what all of our options were. Prices were all over the place very confusing. We ultimately chose Hardy and Jensen. Reputation maters a great deal to us.

From ordering to installation all of our expectations were met. They weren't the least expensive but not the most expensive. I do believe that what we purchased was great quality. The installers completed the job in three days. The installers were very careful and respectful. They put down blankets to protect our floors, always on time and worked a full day. Thrilled with our new windows that we can now open. Thank you, Jim and Beth

Great people to work with. They know windows inside and out and helped me make the best choice for my needs keeping within my budget. Andy had all of the time I needed to become educated on features of the windows and helped me make the best choice for what will look good and best match the colors inside and outside my home. Installation was done quickly, correctly, and neatly.

There was no mess for me to cleanup after. The crew felt more like friends than just window installers. They even took the time to make my dogs feel comfortable before they started their work. For me, there is no other company to work on my home.

We had them replace 7 old wood windows in our house in the summer of 2018. They did a great job, and had the best price for triple pane windows. The original quote was quick, and I didn't have to sit through a 2 hour presentation. Great local company in Racine.

I called them for an estimate to replace a door for a rental property that I have. They told me that they only do work on homeowner houses. What difference does it make. It was for an insurance claim and would have paid well. Not to mention he made me feel as if my rental property was not good enough for their services. For the record it's a very nice rental property that I once lived in myself. I will give my business to someone else who appreciates it.

We have complete confidence in the knowledge and professionalism which Hardy and Jensen has always displayed in our past dealings and we are looking forward to having our new storm door installed in the near future. Thank you Andy for your prompt attention to our recent request.

We received estimates from three other companies that offer window replacements. While two out of three brought window samples with them during their visits to our home, we preferred visiting Hardy & Jensen's showroom. We were able to see a replacement window and open it. Their actual office windows are what they sell. Hardy & Jensen is a local Racine-area business that we wanted to support.

When it came to the installation date, the crew finished within the timeframe we were told. After the installation we noticed one screen had a tear and one window had a glass chip. The screen was replaced on the spot and a new window was ordered and replaced upon arrival. Needless to say, we are happy with our new windows.

My parents recently had a new front door installed and could not say enough good things about the installation team and the job they did. They were on time, professional, very cleanly, and so polite. The new door looks beautiful and Hardy & Jensen does an excellent job from start to finish!

Did a great job. There attention to detail is what really impressed me. There installation was very well done on our window. The window we had in our home was ameture job and you could tell. They corrected all problems installed the new window. And it looked great and is saving us money. No more leaking air around the window. Made sure job was done right they went back and double checked there work. And window was a huge improvement to that room. Very happy with them definitely would recommend. They will have more business from us.

We always go to Hardy & Jensen for all are home needs. They have replaced all our windows, installed exterior doors, a garage door, and last fall a new patio door. There expertise and professionalism is evident in the quality of there work, and always wanting to please. DON'T GO ANYWHERE ELSE!

My exterior trim was in dire need of repair. The wood beams were rotting beyond mend, in my assumption. Charles offered a cost effective solution that would preserve the integrity of the beams. The individuals that came to do the work were amazingly efficient! Josh was an absolute pleasure to meet! He was very sweet and knowledgeable. The entire group was very easy to deal with in a time frame that exceeded my expectations.

I contacted Charles directly via email on Monday, I never heard from him. I also investigated online and asked them to contact me. My appointment was set for that Friday and I had to take some time off to be home to meet them at 4. Friday morning I get this nice email from Charles stating that corporate scheduled my appointment at the same time in Illinois while he had another appointment in Racine at the same time.

I had to reschedule my appointment for another time. I can understand this happening but not the fact that he contacted me last minute. I thanked him but decided I didn't want to work with this company.

I contacted Hardy and Jensen for a quote to repair some siding on our rental after a tree took off some siding. The person said first that they don't do repairs. I was surprised to hear that because this would be a simple repair as no damage was done beyond the siding, it ripped off and just needed a new piece tacked on. So I said oh, you won't do a repair?

He said nope and I don't do rental properties either. I said why? He said well, they could have lead paint. I said well, any home could have lead paint. He said no, I just too expensive for you. Really!? Now, I have heard from many people that they are very over priced but thought since it will be covered by our insurance, I would still give them a try. So, apparently this guy doesn't really like to work or only wants big jobs. Unfortunately for him, I do own multiple homes and will NEVER go to them for anything ever again. He was the rudest man.