Get Quotes Contact Us Sign In
Website
Call
Since 1946, Weather-Tite has been providing quality windows and doors to Chicagoland's commercial, institutional, industrial, hospitality and multi-family property owners/developers and general contractors. And for the past 15 years, WT Window and Door Service has been the professional full service sales and service behind them. When you select WT Window and Door Service to handle your architectural window and door project, you get one of the most experienced and finely equipped service specialists in the business.
Reviews (18)
Write a Review
Dee C.
Jun 22, 2022
I absolutely love my new windows from Weather Tite Windows! They are beautiful and the house is so quiet now. The entire process went smoothly and all employees were professionals.
Jaciuro
Jun 20, 2022
Ross has been upfront with the product details and reasonably priced for my oversized sliding glass door (14 foot width). My door will go from 2 sliding doors to all panes sliding into one, creating a large opening with Low-E glass. I am very happy so far with the level of service and response I have received. Looking forward to the installation and end product!
Valerie Rivera
Apr 27, 2022
I want to say that I had such a wonderful experience! I'll begin just by my first phone call, I spoke with a young lady named Jaylene. She was very sweet to talk to, very knowledgeable and very helpful. I also dealt with a very nice gentleman named Kenny who came to my house and gave me an estimate, he helped me buy the perfect windows and doors for my project! He made the process incredibly easy! Thanks guys! Will recommend.
Joann Hasbrouck
Apr 26, 2022
I am so happy with my new windows. The process from start with Josh to finish with their amazing installers was wonderful. They did my entire house in 2 days and were so neat, courteous and professional. I highly recommend WeatherTite windows. The price was very fair and reasonable
Wil
Apr 16, 2022
We had an outstanding experience when we had weathertite windows finally came to install our windows we ordered almost a year ago.we understand the delay, Covid, worker shortage, supply chain issues.so no problem there. We had the other big window installer do our first home and that was a major disaster.broken glass all over the place, concrete dust.my wife was fit to be tied.so we were nervous about weathertite coming in. WOW. what a difference. Javier and Mr. Romero, The two techs we had for weathertite were fantastic.courteous knowledgeable, very respectful of our property, kept us up to speed on what was going on.these guys taped up the windows and I did not have to clean up one piece of glass.

In or out of the home. No dust. They cleaned up afterwards. Needless to say my wife was very happy. I heard good thing about weathertite before but having experienced window replacement with the other big installer, we were nervous. We highly recommend weathertite windows for their quality PGT windows, and hopefully you get these two outstanding techs on your project.
Erik B.
Apr 04, 2022
We live in a 1970's era double wide mobile home which has the original aluminum windows. Total cost when we bought it 2 years ago was $25,000. The Weather Tite commercials work; with the "don't forget the cookie" line being annoying but memorable. I called to request a quote for our 12 windows, explaining that we were just looking for economical vinyl windows.

The sizes ranged from 14X27 to 46X40. I had already priced all of them at Mobile Home Depot for around $2,500 total. The quote I got from their sales rep started at $18,608, then was $17,408, then $16,579 and finally $14,268 for cash. That's almost $1,200 per window! A quote I got from a reputable area competitor was under $9,000. I'm sure that they have a great product but would highly recommend getting competitive quotes.
Paula Reuther
Feb 10, 2022
Buyer Beware! I am very unhappy with the service I received from WeatherTite Windows. It took almost 13 MONTHS to get our project completed. I realize we are dealing with unprecedented supply chain issues, but the way this company handled the process, expectations and communications was beyond horrible and I feel I was misled throughout the entire process.

Because of the numerous issues on this project, I requested a discount and was offered $200, but only if I agreed to non-disclosure restrictions. So for less than 1% of the cost of the project, I was going to forfeit my right to any comment/opinion. I declined their offer. Below is a brief timeline of the process: On January 4, 2021, we purchased 8 windows and a slider and paid a significant deposit.

The contract stated installation would be done a "minimum of 15 weeks" from date of measurement September 20-21, 2021 (almost 35 weeks from the date of measurement) 7 windows and the slider were installed (and additional money paid). I was told that one window was broken in transit and it would be installed in a few weeks On November 10, 2021, after weeks of excuses, I contacted the Corporate Office to see if I could get a resolution and was told it would be taken care of On December 29, 2021 the final window was installed.

Over 12 weeks after installation January 5, 2022 Sarasota County inspected the windows January 31, 2022 the final installation service was performed. So for over FOUR MONTHS I had to live with stickers on the windows and pieces of plastic laying around my house
Courtney Stein
Jan 24, 2022
My experience with Weathertite has been unparalleled. The knowledge, experience and honesty I've witnessed by their team has made me a client for life. I've had the pleasure of working with Ross and Andrew - both on my personal home and dozens of clients homes I've referred over the years. I have never felt like they were over selling me or my clients something we didn't need or pressuring to purchase. Their customer service, quality of their product and workmanship has always been a level above. Would highly recommend!
Sandra Murray
Jan 10, 2022
What a great company and I'm so glad I chose it. Ross Mallin, our sale rep was super to work with. He was always available to promptly answer any questions or concerns we had. The office was always kind and quick to give us needed information. The amazing knowledgeable installers who were so nice went out of their way to keep inside clean and help with any extra concerns or needs following install. And best of all, our windows are absolutely gorgeous! We are so happy with them and WeatherTite!
Francelia Barrueta
Dec 22, 2021
Chris Rios did an amazing job helping me buy the PERFECT windows! He was extremely knowledgeable and patient with me and my millions of questions. He always responds in a timely manner and was super professional and friendly. I had gotten quotes from other companies where the salespeople made you feel like just another sale, I did not get that feeling from Chris, he did not pressure me at all and was very sincere and straightforward with everything, helping me make my decision to choose Weather Tite Windows over the competitors an easy decision.

I look forward to getting my new windows soon! If you want quality product and amazing customer service, I definitely recommend Weather Tite Windows for your next window purchase and you have to ask for Chris Rios!
Alix P.
Mar 04, 2021
Carlos was fantastic! He was astonishingly punctual (I've never had a contractor show up at exact appointment time, every time we had an appointment), is extremely knowledgeable, and did a fantastic job replacing our door. And he was very helpful throughout the process. I definitely recommend WT! Note: I am in South Loop, Chicago. *Not* the location by my Yelp.
Casey A.
Aug 01, 2020
Removed a star only due to the woman who answers the phone (could say lacking in "bedside manner" for being in a customer service role) but honestly had a great experience with Carlos who came to our condo. We have very unique patio doors and WT seems to be the only company that is familiar with them and even services the west loop. Carlos was quick and knowledgeable, even gave us some insight into the other owned units in terms of repairs needed. Will be using them again and recommend is you have rare / unique doors!
Riz G.
Sep 25, 2018
Carlos at WT is awesome! He's great at his work and knows what he's doing. If you call WT, be sure and request Carlos. He's the best!
Danny K.
Aug 30, 2017
I'm super thankful that my experience with WT hasn't been one star experiences as others have shared. I have called WT Windows to replace my balcony lock in two different condo units. Each time Carlos was on time to my appointment and completed the repairs without any incident.
Phil R.
Nov 08, 2016
Called on a Thursday 3 weeks ago as the temperature dropped to have a window fixed. Waited until Tuesday to have someone I thought was there to fix it. instead measure all my windows and say they would be back the following Tuesday. (thats now 10 days with cold air in our place). Tuesday comes and no one calls or shows up. This past week I have called every day multiple times. Its now been almost 3 weeks and our window still isn't fixed and no reply to the multiple messages I have left. Currently looking for a new service.
Joanna M.
Apr 25, 2016
I hardly ever leave Yelp reviews, but I was so disappointed by this company that I want to warn EVERYONE to save their time, and go with another company. I was referred to WT through my condo association, as other homeowners with similar windows to mine had used them before. I have no idea how their experience went, but mine was horrific. They have a very tight window for home estimates (8am-3pm M-F), make it as easy as pulling teeth to get a follow up quote (I had to call multiple times and email over the course of 2 weeks to get any kind of answer on my quote), and generally have no consideration for the customer whatsoever.

After being the stood up for a follow up appointment (very inconvenient because I had to leave work midday to go home), I emailed Virginia, the main scheduling rep, saying how disappointed I was at the no-show and the fact that the tech said he would email me that day to reschedule but never did. I was even willing to give them another chance if they could improve their communication--but guess what--no reply! Avoid this company at all costs. Wish I would have looked them up on Yelp before blindly going off a referral from the property manager in my building.
Dave G.
Jul 22, 2015
WT is priced right and as a Property Manager, I was hopeful that I would love this company. I manage a building with nearly 200 units and 1000's of windows. They need service, screens and track balancers constantly. I tried WT on a recommendation but my experiences have all been horrific. Getting an appointment to have someone come out is nearly as difficult as a hole-in-one.

Once I was finally able to get a tech to the building, I had to beg over a two week period to get a proposal. In the most recent case, I approved the proposals for two units to be repaired on June 10. We are approaching August and after multiple emails, I still do not have an appointment for the repair. If you are looking to hitch your wagon to a horse who cares nothing about communicating with the client, treats you as if they really don't want to be bothered by your window needs, and makes you beg to find out any information or have a tech scheduled, then you've found the right company.

They should be a case study for how NOT to do business. If I did business like this, I would be broke, homeless, and hungry. Incidentally, they used an excuse that the balancers were on order and hadn't arrived. But I called another company who stocks balancers for my windows but explained that had they run out and they needed to be ordered, it can take up to two weeks (NOT 2 months - and counting). Save yourself the need to pop aspirin and hit the bottle. The only certainty here is disappointment!
Stephanie S.
Jun 09, 2015
Let me start by saying I went with WT as the original window and door installer of the condo development where we bought in 2013. Do not make the same mistake. After placing the order for replacement windows last Fall I called to cancel the order in late February after hearing nothing from WT in 15 weeks. I called several times and was told they were checking and checking on the order with the manufacturer.

It took just a few days to clear the $800+ deposit but takes 15 weeks to find out the status on a window order? Then another month to receive a refund check with $35 deducted from it because the original was lost in the USPS, not my fault. The original turned up at WT and they still deducted the stop payment fee which I advised they call to remove as I work in the banking industry. Very disappointed with this experience.