Lang Exterior, is a vinyl window manufacturer located in Chicago, IL. We have been a window manufacturer since 1953. We currently manufacture over 30 kinds of windows and other vinyl products. Our sister firm, Top Coat. is the leader of profile laminating in the window industry. With Lang Exterior you know you're getting fast professional and professional service.
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My wife and I had a contractor rehab our house and they installed 13 Lang vinyl windows. They were really nice black exterior and white interior vinyl windows. We were having problems with a couple windows not operating properly, and I emailed Lang customer service. The next day I received a call the next day by David who was genuinely concerned with the problems we were having.
Lang Exterior vinyl and aluminum windows and patio doors are entirely made in the United States. Lang opened for business in 1953 in Chicago, Illinois, and all of our factory production is still done in Chicago today. Lang Exterior not only extrudes its own custom-formulated premium vinyl profiles but also does vinyl lamination and fabrication of many other parts that go into its products.
Reviews (26)
George M.
Jun 30, 2022
Justin Lau
May 13, 2022
Manuel Sedano
Apr 03, 2022
Javier Rodarte
Feb 15, 2022
Travis VanHuisen
Feb 03, 2022
Marjorie Beto
Nov 26, 2021
Milton Waters
Mar 19, 2021
Bobby V.
Dec 08, 2020
This company and its staff have been outstanding and provided the best product for my company for over 15yrs. The wholesale pricing makes the sale for my middle class customer base affordable, and at the same time recieve a high quality window. I have installed these windows in my home and for my family and friends. For 15yrs I have yet to receive a call for return service requests or complaints.
Robert Welsh
Nov 05, 2020
Luka P.
Jul 28, 2020
Jamie F.
Feb 09, 2020
James Dudek
Dec 24, 2019
Richard S.
Oct 22, 2019
I want to say thank you to the Team at Lang Exterior windows. They allowed me to come in after work hours and drop off my broken window. They had a quick turnaround time with the repair. They also found out that I was currently in the military and they really took care of me and showed great appreciation for my service.
K. Samantha I.
Oct 16, 2019
This is the worst company in the construction industry I have dealt with in a long time. I've been in business 20 years so I probably best to just keep selling though a manufacturer like Lincoln or Lindsay. Both of them offer REAL warranties and stand by their product rather than blowing people off for months. Can't stand little crappy companies that give me and my clients the run around.
Juan A.
Apr 24, 2019
Brian L.
Mar 04, 2019
Absolute junk! 4 didfferent contractors, 3 different window companies have seen this garbage and all, every single one, say that lang exteriors sells the worst windows. they rip off families who have been through tragedy! uneducated, morally corrupt, thieves! contact me for photo proof, within a week a site is being developed to specifically stop lang exteriors as well as lawsuits! ALL 7 PEOPLE HAVE SEEN THEY WERE PROPERLY INSTALLED, THEY ARE JUST JUNK THEY USE TO STEAL YOUR MONEY THEY BLAME EVERYONE ELSE FROM BEHIND A LAZY PERSONS CUBICLE NOTICE THAT THE HOMES HUMIDITY IS NORMAL!
Nelson A.
Dec 19, 2018
Laura C.
Nov 26, 2018
Brian F.
Aug 07, 2018
I came to Lang with my contractor looking to replace my old Storm Windows and was pleasantly surprised with the excellent service we received! Jan was super helpful and knowledgable. Rather than simply selling me what I came in for, she took the time to educate me on why I might be making a big mistake by putting up new Storm's instead of buying replacement windows.
She spent 15-20 minutes explaining the pro's and con's and gave me a detailed price breakdown on both options (I was shocked to learn that the price difference was nominal). After considering what she said (and taught me), we've decided to make the investment in replacement windows instead of wasting our money on new Storm's. Jan could have quickly sold me the storms and moved onto the next customer but she was willing to take the time to educate me and make a thoughtful recommendation. I'm not sure where these negative reviews come from. My contractor (who has worked with Lang for decades) raves about this company and I had an excellent experience with them.
She spent 15-20 minutes explaining the pro's and con's and gave me a detailed price breakdown on both options (I was shocked to learn that the price difference was nominal). After considering what she said (and taught me), we've decided to make the investment in replacement windows instead of wasting our money on new Storm's. Jan could have quickly sold me the storms and moved onto the next customer but she was willing to take the time to educate me and make a thoughtful recommendation. I'm not sure where these negative reviews come from. My contractor (who has worked with Lang for decades) raves about this company and I had an excellent experience with them.
Iryna N.
Feb 28, 2018
We've been using Lang Exterior windows on all of our projects for over 5 years now. Never had an issue. And you can't beat their prices. Lead time is only 7-10 days (comparing to 4 weeks wait on Jeld-Wen or Sierra Pacific). Their customer service is great: always very patient, knowledgeable and helpful. Our contractor accidentally broke the glass on one of the window sashes and they got it replaced within a day. It saved us so much time and money! Highly recommend them.
Adam T.
Feb 16, 2018
Customer service in this location is superb! They are very patient to explain types of windows and measurement. I made a mistake giving them the wrong measurements and paid for it. They are so nice to correct it free of charge! Also, their price is so much more competitive compare to the one right across! Will definitely work with them again.
Lisa D.
Feb 01, 2018
Anne G.
Oct 11, 2017
Rick S.
Apr 12, 2017
Bill S.
Mar 27, 2017
R. H.
Apr 28, 2011
The customer service associated with this company at BOTH LOCATIONS is BEYOND HORRIBLE. My contractor and I contacted the Pulaski location and requested to speak to a Supervisor. WE WERE IMMEDIATELY HUNG UP ON! WE SPOKE TO CHRISTINE, THE SALES REPRESENTATIVE, AND SHE HUNG UP ON US FOUR TIMES! AND SUPPOSEDLY SHE IS THE DAUGHTER OF THE OWNER! We contacted the location on 59th street and spoke to the office manager, Fran. ONCE AGAIN, FRAN HUNG UP ON US!
We called 2 additional times and requested to speak to the owner and was placed on hold for over 10 minutes. As of yet, we could not get through to a Supervisor or the owner. BUYER BEWARE! IF THIS IS HOW THEY TREAT YOU AS A NEW CUSTOMER IMAGINE HOW THEY WILL TREAT YOU IF YOU RUN INTO PROBLEMS WITH THEIR WINDOWS! They may have cheaply priced windows but the trade off is HORRIBLE CUSTOMER SERVICE. THEY ARE THE ANTICHRIST OF CUSTOMER SERVICE
We called 2 additional times and requested to speak to the owner and was placed on hold for over 10 minutes. As of yet, we could not get through to a Supervisor or the owner. BUYER BEWARE! IF THIS IS HOW THEY TREAT YOU AS A NEW CUSTOMER IMAGINE HOW THEY WILL TREAT YOU IF YOU RUN INTO PROBLEMS WITH THEIR WINDOWS! They may have cheaply priced windows but the trade off is HORRIBLE CUSTOMER SERVICE. THEY ARE THE ANTICHRIST OF CUSTOMER SERVICE