Butler Custom Doors

Went to see what they had today.wow bought 3 beautiful doors and Robin was very helpful. Will definitely go back when we're ready for more

Terrible experience with Butler Doors--Jill Kiser and Robin Marshall. Insufficient oversight, poor quality doors and an unwillingness on their part to rectify the issues. This is a company to avoid.

Butler Custom Doors and crew, (Robin especially) were amazing. Couldnt have had a better experience.

We are tremendously disappointed with Butler Doors. For months we tried to get specific information about the warranty on our door and frame that would cost over $20,000, all to no avail. Jill and Robin did not respond to our numerous telephone and email queries in a timely manner, and when they did they provided vague and convoluted replies. We had scheduled a date for their representative to come and do measurements according to their schedule, which meant that we had to wait several months for service.

After waiting these long months we were told in the most indefinite terms that the representative might not be able to come at that time. Nothing definite, and we were left hanging. The date came and went and they didn't even bother to reach back out to us. These are not inexpensive products and services yet Butler Doors treats customers with indifference at best, and outright contempt at worst.

They cannot seem to be bothered with questions. Needless to say we will not be doing business with this company. Butler Doors, are you really that willing to walk away from jobs that are over $20,000? Are you really unable to provide specific details about your warranty? Seems to me that this is very poor business practice. As another review wrote: BUYER BEWARE!

Very knowledgeable and helpful. Everything from beautiful one of kind custom doors to standard builders grade products and everything in between. You wont find a more qualified company to buy your doors from.

Butler custom doors are always willing to go the extra mile to make sure their clients are taken care of and are incredibly knowledgeable. It's an absolute joy to have worked with them on multiple projects.

Wonderful customer service, great selection, knowledgeable about all their products!

Robin & Jill are THE professionals in the door business in Southern Arizona! Great attention to detail.

Excellent help with figuring out the door I needed, and they had to cut it. It turned out perfect, thank you!