Garage Doors We work very closely with some of the leading garage door vendors in the area, including. We offer a full line of parts for do-it-yourself repairs or you can relax and let our experienced service technicians take care of it for you. Call today for details! I wanted you to know I was very pleased with the two workers that installed my new garage door. A great job was done. In today's world it is rare to deal with service people who are courteous, friendly and knowledgeable, your technician was all of these.
Services
We appreciate your interest in Barcol Door Company and would like to take this opportunity to tell you about our company. We have been in business in the Cleveland area since 1935 with our office and warehouse located at 3815 Brookpark Road in Parma, Ohio. We have been at this location since 1961. We have built our business one customer at a time by giving you the customer the service you expect and deserve.
At Barcol Door Company, we offer the following garage door products and services for our residential and commercial customers. GARAGE DOORS: We work very closely with some of the leading garage door vendors in the area. We offer FREE estimates on replacements of garage doors. Our professional estimator will come to your home and measure your door opening and provide you with a written estimate of doors best suited to your garage. We offer several styles of doors including carriage house doors in a wide range of colors.
We maintain a full parts department with over-the-counter sales on doors, operators, springs, remotes/transmitters, keypads, seals, door stops and many other items to help you repair or maintain your door and operator. Our full-service technicians have an average of 10 years experience in service and installation of various types of door systems and related apparatus.
Reviews (6)
Tj Janocha-Kish
Jul 04, 2021
My garage door broke on Fourth of July holiday and Barcol came to the rescue. prompt professional & understanding! They don't over sell & very reasonable pricing. I literally was in shock at my bill how reasonable! Thank you all from Barcol! I highly recommend you call them 1st & don't waste your time with anyone else! Will be a life long loyal customer!
Linda Bade
Mar 30, 2017
What wonderful things can I say about Barcol doors? They were out the next day! Squeezed me in and explained the problem after they solved it! Lisa you were wonderful about getting back with me and I could not have been happier with my tech! Such professionalism with a cheery smile and the price was a lot less then I expected! I hope you all have a very Merry Christmas and know I have thanked you 100 times already today!
Tina Fenos
Jan 12, 2017
Marsha Tregloan
Nov 25, 2016
I called Barcol via telephone; described my situation. A cable had snapped while my garage door was in the process of closing. After a brief discussion, the agent on the telephone gave me a quote. I accepted and made an appoint. (Dumb, I know, did not get a second quote.) Two representatives came to my house, and made the repair. The total cost was $ 171.84 more than the verbal quote. Was told for parts needed.
Per discussions with neighbors and co-workers, I called two other companies, and asked for a quote, listing all of the parts (including the extra parts added) and installation that are printed on my statement. Both of these companies gave me quotes, which include the extra parts, at the amount, just about to the dollar, of my first/original quote from Barcol, before Barcol added parts and $ 171.84 while at my house. I strongly suggest you compare with other companies. Easily found in Max Values, and Market Magazine, etc.
Per discussions with neighbors and co-workers, I called two other companies, and asked for a quote, listing all of the parts (including the extra parts added) and installation that are printed on my statement. Both of these companies gave me quotes, which include the extra parts, at the amount, just about to the dollar, of my first/original quote from Barcol, before Barcol added parts and $ 171.84 while at my house. I strongly suggest you compare with other companies. Easily found in Max Values, and Market Magazine, etc.
Allison K.
Apr 27, 2016
I have decided to write a review on Barcol Overhead Door Company on Brookpark Rd. due to the excellent service I recently received from them. Compared to the other garage door company I was using, I prefer this place much more. The prices were reasonable and the staff was helpful and friendly. The employee they sent to my house got in and out in a decent amount of time without any procrastinating and I was happy with the results. I recommend looking into this small business.
Deborah P.
Feb 10, 2011
Most of my reviews are 4-5 stars. I prefer to write positive reviews. However, I don't want anyone else to experience the immense frustration and disappointement that I experienced with this company. Whatever you do- do NOT work with this company. They were incredibly nice on the phone and I was so 'sold' by their customer service that I chose them over less expensive options. Then- they came out to install the door and said the springs were the wrong size and charged us $65 for the visit - when they didn't do anything but look at them and leave. Next, they said our springs were custom so it would be an additional $200.
At first, I was ok with the custom spring charge b/c I figured that they were legitimately more expensive but I did take issue with the undisclosed $65 charge which they put on my CC without telling me. In the original quote the extremely nice person on the phone never said they'd charge $65 if the spring size was different. She never mentioned anything about that.
I politely expressed that I was not happy about that charge and was never told about the possibility of the charge and the customer service went from nice to cold incredibly quick. I am usually a pretty good judge of character- so I was quite suprised by this. In the end, I called other companies and found that Barcol's extra charge for custom springs was extremely high (double others) and that none of the other companies charge for spring-measuring.
It ended up being less expensive for me to be stuck paying the $65 (since they refused to refund it) and have another company install the door than to continue the job with them. This is clearly a book not to judge by the cover. don't even waste a minute on a phone call.
At first, I was ok with the custom spring charge b/c I figured that they were legitimately more expensive but I did take issue with the undisclosed $65 charge which they put on my CC without telling me. In the original quote the extremely nice person on the phone never said they'd charge $65 if the spring size was different. She never mentioned anything about that.
I politely expressed that I was not happy about that charge and was never told about the possibility of the charge and the customer service went from nice to cold incredibly quick. I am usually a pretty good judge of character- so I was quite suprised by this. In the end, I called other companies and found that Barcol's extra charge for custom springs was extremely high (double others) and that none of the other companies charge for spring-measuring.
It ended up being less expensive for me to be stuck paying the $65 (since they refused to refund it) and have another company install the door than to continue the job with them. This is clearly a book not to judge by the cover. don't even waste a minute on a phone call.
