Serving the North Bay Area since 1966, Jones Garage Door Company is committed to the providing the highest quality products combined with consistent professionalism in sales and service. Jones Garage Door is proud to offer the full line of industry-leading Raynor Garage Doors, offering the best combination of style and quality on the market today.
In addition to Raynor Garage Door products, we also offer a full line of gate openers from top manufacturers such as Elite, DoorKing, and FAAC. As a testament to our workmanship and professionalism, Jones Garage Door Company is a member of the International Dealers Association, California Dealers Association, and the North Coast Builders Exchange.
In addition to Raynor Garage Door products, we also offer a full line of gate openers from top manufacturers such as Elite, DoorKing, and FAAC. As a testament to our workmanship and professionalism, Jones Garage Door Company is a member of the International Dealers Association, California Dealers Association, and the North Coast Builders Exchange.
Services
The experienced professionals at Jones Garage Door Company insist on the common sense approach to follow safety and liability standards set by our trade association and our product manufacturers. Our skilled technicians do the job right the first time-no need for callbacks! For fast, reliable service that you can count on, call the garage door experts-Jones Garage Door Company.
How much do you know about garage doors? Here, you'll find answers to all your questions and learn which kind of garage door is right for you. Learn about the three types of garage door construction… and which makes the most sense for your home. Hinges. Huh? Learn the basic components that make up a residential garage door system and take the mystery out of how a garage door works.
In addition to the full line on industry-leading Raynor Garage Door products, Jones Garage Door Company also offers a variety of gate openers from top manufacturers such as DoorKing and FAAC. DKS DoorKing, Inc. is one of the largest and oldest manufacturers of access control and vehicular gate operator systems in the United States.
Reviews (11)
Joanne R.
Jun 16, 2022
Scott G.
Sep 02, 2021
Horrible. New installation failed after a week. We've spent months calling for help. They do not answer the phone. After the first call, when they figured out it was their installation error they stopped returning messages also. We finally got another company to come out and he found that it was their installation error that caused the unit to fail. Now they say we've voided the warranty! What warranty? Do not use.
Susan S.
Mar 23, 2020
This was the place I needed to call. Kind, empathetic, returned my call. Came over within an hour. Fixed my garage problem on the cheap(well less than a replacement) told me how to maintain the darn thing. And gave me info on the New California law and told me how I can save moneymif & when it needs replacing. Awesome, honest, knowledgeable & kind. Remember on Transport Way, Eastside of Petaluma.
Tom Y.
Oct 22, 2019
After the PG&E power shutdown my gate would not close properly so I called Bill Wright from Jones Garage Door. This was the third time Bill had to come out to fix my gate for various reasons. Each time he's on time and fixes it quickly and is very friendly. This time was no different. He fixed my gate and then I showed him a remote that had been dropped and he said he could take a shot at fixing it (the wires were all messed up).
He took it, fixed the wires and brought it back to me. It works great and he insisted there is no charge. So he took this thing, fixed it for me and then drove to my house to give it to me for nothing. That's the kind of service I like to see. I will never call anybody else to work on my gate.
He took it, fixed the wires and brought it back to me. It works great and he insisted there is no charge. So he took this thing, fixed it for me and then drove to my house to give it to me for nothing. That's the kind of service I like to see. I will never call anybody else to work on my gate.
Carolyn K.
Oct 10, 2019
Since moving to San Rafael (from Novato) in 1998, Jones Garage Door Co., Inc. has taken excellent care of us and our garage door. They are responsive, very knowledgeable, and very helpful. The products they offer are high quality and Jones Garage Door personnel know their products very well. Most recently, our garage door would not close. After trying to help us fix the situation over the telephone, a service call was deemed necessary. They/Ray came three days later, diagnosed the problem (believed to be failed electronics due to a power surge), and three days after that we were back in service. We strongly recommend Jones Garage Door Co., Inc.
Peter T.
Dec 04, 2018
I would not call anyone else to fix anything related to my garage door: broken springs, motor, anything. The Company is a multigenerational family business and when they come to repair your garage door, they are polite and friendly, they know what they're doing, work efficiently, and pay careful attention to detail. I haven't seen this quality of work in a long time. And, with all this, their prices are reasonable. They are the best.
Becky J.
Jul 19, 2016
This morning my 20 year old garage door when off the tracks (well it had some help from me and my car). I couldn't close it and it was just kind of hanging there. I had a moment of not knowing what to do when low and behold the Jones Garage Door Company sticker was still on garage wall after 20 years. I called and left a message @7:30 AM, Ray Jones call be back right away and was at my house my 8:00. He got the door back on track and secured it until the new door and motor can be installed. Excellent service and very helpful.
Sara W.
Jul 05, 2016
These guys are fantastic! They are extremely helpful and do everything to get the job done fast and keep costs down. We live in Belvedere and have used them twice recently. Our garage door springs broke. They identified the spring type ahead of time and so they didn't have to do two service calls (bringing cost down). Also when I misplaced my garage door opener, they mailed a new one immediately and provided instructions for me to program. They even offered to help over the phone (free of charge) and so I didn't have to pay a service fee.
Eric N.
Mar 26, 2014
The worst! Rip off all the way. My 70+ year old mother called them because they had installed the original opener in the new house. It was a 1hp direct drive system. They replaced it with a 1/2hp BELT system. Basically the cheapest their is. I looked up the Garage Door Opener on the internet and it was $100, they charged my mother $600. $500 for two hours work?
I need to be a garage door installer. I gave them two stars because a lot of the rating systems don't factor in one star, but really they are a one star company. Expect to be ripped off if you go here.
I need to be a garage door installer. I gave them two stars because a lot of the rating systems don't factor in one star, but really they are a one star company. Expect to be ripped off if you go here.
Al F.
Jan 02, 2014
Though I have not hired Jones I was not impressed with them based on a telephone interaction. They gave me an estimate of $400 to replace a broken garage door spring. I asked for a breakdown of costs for parts and labor and they told me they could not break it down. Another company told me to buy the spring for $20 at Home Depot and assured me it was easy to install by myself. Twenty dollars and fifteen minutes of labor and I was done. Again, I was not impressed by their lack of honesty on this one.
Bonnie A.
May 22, 2013
These peeps are the best. I had a security issue with a missing remote control. Called and left a message last night and they were here today. I feel safer now that they reprogramed my existing remote and got me another one. Office staff. awesome. Ray rocks. And they know me and my crazies. Can't get much better.
