Doormaster Garage Door

Awesome experience! I was having problems with my garage door not closing correctly, and the old opener was just running real rough. I kind of wanted a new unit, but wanted someone to come check it out first. I called Doormaster at 8:30am and told them what was going on. They let me know a technician would come out between 10am-12pm the same day, and he would be calling me when he was on the way to my place.

All of that was true. Alex the technician was outstanding. Even though it was 100 degrees out, he had everything installed and programed in less than an hour and half. Very happy with Doormaster. They will be my go to if i ever need anything, and will be the company i recommend to others!

Thanks to Doormaster Garage Door Co. I got to relive my college days. My garage door broke at 9pm and was stuck 3/4 of the way up. I live in near a major city area adjacent to a very busy street so I needed help that night as I couldn't just leave my garage unattended and open over night. Doormaster was more than happy to tell me they would call the technician to help. Great!

Two hours later I called back lonely sitting in my garage as nobody has come by or even called. I was informed the order had gone out and they'd tell the tech to call me with an ETA. Cool, I get it it's late at night might take a little while. Another hour, nothing Rinse and repeat this process of me calling every 2ish hours with still no one ever showing.

It wasn't until 5 am and a successful all nighter I was told they don't have any control over the tech they just put the order into a system. So thanks to this lovely company (sarcasm), I just pulled an all nighter like I did 15 years ago in college

A very satisfied customer! They only handle one unit and its a pretty penny but there are so many positives to purchasing this unit (85503-liftmaster) The whole cost was $600 but it was done with efficiency and super customer service (on a real cold day). My tech's name was Alex. It took just over 2 hours. A real nice side note is that he took the old broken (30yrs old sears craftsman) away.

The gear broke and it wouldnt lift the door anymore. This unit comes with a camera that the user has to be set up due to the WI-fi password on the users cable provider. The user has to set that camera in the MyQ app. The camera has to be manually aimed. One of the most impressive features about the unit is the motion sensor. My interior door from the house is a good 20ft away from the unit.

I open the door and there is light (I could play cards in the garage:)) Another feature is the installed back-up battery (it is in the unit). The installation comes with a outside keypad and a manual button in the garage for operation. and two remotes. On the app (MyQ - from google play) you can use your smartphone to operate the door and view the fixed camera, Great service super unit! Jeff Greenfield Wis

The team was very knowledgeable. They come out very quickly and my project didn't even need to get done fast so I was really impressed. My junk garage door from Menards was very broken to the point where they had to think outside the box and they really did a great job. Very friendly, joked around. Honest and resourceful. Took them 2 hours and they repaired a broken lift arm, adjusted all the wheels on the track so that they ran smooth, adjusted the safety sensors and added extra support since the top panel on the door was bent. They charged $200 for all the parts and labor. They really did a great job!

Fast and friendly service. Called them in the morning and they were able to come out the same day to replace my garage door opener. Tech was friendly and did a great job with the installation. Will definitely use them again in the future.

Overall rating for fixing my garage door and experience 5 stars. The company was very professional and had great communication with reasonible prices. Juan the service technician was very professional, nice and knowledgeable. He made the entire process seamless. Your never know what you are going to get welcoming contractors in your home but my Doormaster experience was 5 star and I would hire them again anytime and recommend them to anyone. If your looking for piece of mind hire Doormaster!

Called the company on a Monday night and they said they would arrive netween 8 and 9 a.m Tuesday. They arrived 10 minutes early (bonus). Andrew replaced the broken springs, lubricated all, and tested our sensors. Great job, good price. Andrew was in and out like a ninja leaving us with what seems like a new garage door system (so quiet and smooth). Kudos!

Our double garage door opener and springs broke this morning. I left a voicemail at 8 a.m. asking someone to come look at it. I got a call back within an hour which set out a reasonable all-in price, an appointment scheduled for 11:30 a.m. same day, and installation was fully complete at 2 p.m. - within six hours of my initial call. The installer was professional, courteous, and thorough, and walked me through the new features (wifi set up, etc.). I rarely review anything, good experience or bad, but this was such a seamless and professional experience that I wanted to note it.

Had the spring snap on my garage door on Saturday morning, but my car was outside and I didn't need emergency service. Called them to set up an appointment early the following week. Ended up getting scheduled first thing Monday morning. My guy arrived on time and fixed everything quickly. Happy all around.

I have had DoorMaster out twice in the last five years to replace my garage door springs and they have done an excellent job each time. They not only replaced the springs but greased everything and actually re-aligned my door as well. I am going to use them next year to install a new garage door opener too. Excellent service!