Albers Exteriors

This review is long overdue. Rick Albers is a storm chaser and a total scumbag. We had our roof done back in 2010. Along the way, shingles have flown off and some leaks. Most recently the leaks have gotten way worse. A combination of poor installation and lack of proper materials. We actually caught them putting in the wrong materials on the siding install. Unfortunately, it wasn't as easy to get a view of the roof. Do not use under any circumstance!

Absolutely the best company we have worked with. Very professional. Will refer them any chance I get

OMG, where do I start? Do NOT use this company. I complained to BBB in '09 and was dismissed which doesn't give much credibility to their ratings. April, '09 we hired Rick for a tear off, to replace all rotted wood and re-roof. In June '09 he was called back because we found soft spots. It was obvious the job was not done properly.

They tore off the sheeting materials from April and Rick said his workers had "f_ _ _ _d up". After the 2nd tear off they replaced another 19 pieces of rotted wood. He then attempted to charge us a 2nd time for the 6 pcs we already paid for. Several months later we had to have him out again to reheat an area which came loose. He advised at that time that he would not warranty the roof because we didn't fully pay for the job.

He was referring to the 6 sheets we would not pay twice for. It is now March '17 and half the Modified Bitumen roofing materials blew up and over our vent pipes. We had another roofer come out today and he advised the job was not done right and was missing cap. This roof should have lasted 12-15 yrs. One star is way more than I care to give this company.

This company is absolutely horrible. The roof they installed on my house back 1/22/2015 has leaked from day one! They sent someone out first fall 2015 who put a bead of caulk and told us someone would contact us to repair in damage inside our home from the leak. Never heard from them, Blew up every phone number we could find and finally they sent someone out in fall 2016 who put a piece of flashing up with the same promise again that they would send someone out to repair the interior.

Communication ceases again on their end. Roof is still leaking and we are again blowing up every number we can find for this company. Do NOT EVER DO BUSINESS WITH THIS COMPANY. THEIR WORKMANSHIP WARRANTY IS WORTHLESS SINCE THEY REFUSE TO HONOR THEIR WORK!

I cannot recommend this company. The crew did some sloppy work, which needed fixing and was fixed to the best of my knowledge. However, the plywood boards that were replaced on the roof were laid too close to each other and started popping up. You could hear the loud pops and see the rise in the shingles. Owner Rick came out more than once to try to fix the problem, but ultimately told me he would have to start charging. Had reason to call him a couple of times after that, and he never called back. It amazes me how many contractors are like this -- the no-response syndrome. In every case though, they are quick to come over and into your home to collect your money.

Was sent a letter from Albers for hail storm damage inspection, called twice left messages with a lady who said someone will call me. No one called. Got another letter from a Justin at Albers. Called made an appointment, said he would be out that Friday or weekend if weather was good. Weather was fine. No one no one showed up, no one called. Dont waste your time with an unprofessional company.

Albers sought US out after last summers' storms. We should have known if you send a kid to supervise, things will not end up well. They said the gutters did not need replacement.and they have leaked profusely ever since. Skylights on the porch? Let's just say, we get more water IN the porch now than outside. Thoroughly disappointing, frustrating and DAMAGING experience.