Suffolk Glass

It took 3 times to replace the windshield and it still does not fit. Left a 1/8"-1/4" gap between windshield and rubber. Very bad technicians. Not recommended. Service: Auto windshield replacement

This shop is great! Everyone was so friendly, helpful and professional! I recently cracked the glass on one of my frames and I went here to get it replaced. The shop is close to home so that was very convenient for me and I thought the price was reasonable. I was able to get the glass replace quickly, within only a few days. They were even nice enough to put the glass in the frame for me! Thank you!

Attempted to have my windshield replaced. They canceled at last minute on two occasions and could not provided a reasonable timeframe to reschedule. The first time they cancelled was because they forgot to order the molding for the windshield. When requesting to reschedule, they said they would call back, but never did. This has been going on for two weeks so ultimately had to look for another company to replace windshield. They wasted my time and were unprofessional.

These guys came to my house very professional and personable and they definitely knew what they were doing 5 stars twice for a job well done! I highly recommend this company and I will be using them for future work! Sincerely Walter Kaweski Service: Windscreen replacement

Great customers service. Very flexible and reasonably priced. They sent a technician to my office. Had my vehicle repaired and looking better then before in under an hour! Highly recommended.

I cannot say enough good things about this business I called them off to replace a windshield that had broken. The staff was extremely courteous and very professional. I would highly recommend them to anyone looking to make a cracked windshield as painless as possible

How many people do I need to talk for change my store widow glasses? 3/12/2020 I called 3 times and I explain 3 people, last one didn't answer and I left message. BAD CUSTOMER SERVICE, communication problem I CAN'T IMAGINE their jobs when it's done.

Rude staff - called to get information and unbeknownst to me in what the process of fixing the glass entailed. I asked to please just call back when I was home and settled. As I hung up the phone I heard Cathy say "she made me go through all of that and she wasn't even home." So no, I won't be doing business with them because this is the way they consider customers.

I called back and caught her off guard. She did try to talk over me and offer an apology, but no thanks. You have no idea what my day was like Cathy. Hopefully next time you consider the situation that might be on the other end - or maybe ask is now a good time to be able to write things down? Guess you don't need business that bad enough, and you missed the lesson on how to treat potential customers. Good luck for all that consider this business. They won't be getting my hard earned money.

Suffolk glass was awesome replacing my windshield, Craig called to say he was on his way, Craig did a great job was done less then a hour. Craig was courteous, cleaned up, Thank you Craig and Suffolk glass job well done, Suffolk glass is The Best like Mariano Rivera!

Suffolk Glass will go the extra mile for you! Needed a windshield replaced before it started to rain. These guys showed up early, did a thorough job, spent a lot of time cleaning my car. Very friendly and professional. If you choose the company that your insurance works with and don't give these guys a call, your going to regret it. Suffolk Glass is all about YOUR satisfaction.

Dissapointed with this place. My cars currently there being worked on for the 3rd time (replacing cracked front windshield). First time they came to my house which I thought was great workers left my car dirty full of the glue and stuff they were working with. The windshield wasnt lined up properly and due to that there was rubbber sticking out of the passenger side inside the car. Had to take back to fix it, saw the 2 workers that had worked on it the first time, no decency to even apologize or nothing. 2nd time it looks great, clean, even but the next day theres an annoying squeaking sound from the right side. Had to deal with the tedious noise for a week. Im hoping 3rd time is a charm.

Have used this company twice already, both times with fast and efficient service. Installers were professional, informative, price was right. Start to finish exactly what you would want and expect!

Very impressed with Suffolk Glass this morning. Nick and Taylor were friendly and very professional. Service was fast, and the replacement glass looks beautiful. They even cleaned the new windshield, which was such a nice touch - it's sparkling new. Thank you, Suffolk Glass!

I had my windshield installed last week. The service was great. The office staff was helpful in arranging my appointment. The installer arrived on time and was very polite. I would definitely recommend them to family and friends

Poor service. Did not make appointment time. Then when the work was done destroyed inspection sticker and also left wiring that should of been concealed. I had glass insurance if that matters. Overcharged them per web site. 251 dollars per site was 385 Dollars. Total BS. I would not recommend them. Never got back to me either through contacts on web site.

I had a great experience with them. I called about 4 places to have my windshield fixed, and they were the most reasonable. The woman who booked my job - Karen - was so accommodating. They showed up on time (and had a slot for me the very next day after I called) and did a great job.