Magic Garage Door, Inc. was established in 1986, with three employees, a small warehouse, and a commitment to customer service. Today, Magic Garage Door, Inc. has 34 full-time employees, operates out of three state of the art facilities and has a fleet of over 20 trucks to help serve our customers' needs. Through our growth, we have never lost sight of our strong commitment to customer service, and remain a market leader by providing quality products and competitive prices. Through our partnerships and knowledge-able sales and customer service representatives, installers, and service technicians; we can help you with all your door needs.
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Services
Magic Garage Door, Inc. installs both doors and openers for residential and commercial markets. Magic Garage Door, Inc. gives quotes over the phone as well as sending out a salesperson to give a quote in person. Our salesmen will work with you to find the perfect door for both you and your garage. In order to give the most accurate quote, we will need to know the width, height, and headroom.
Magic Garage Door Inc. is a leader in the Ohio garage door industry and continuously looks for qualified professional members that are self motivated and highly knowledgeable in the garage door industry to become part of our company. We offer competitive salaries along with benefits. Qualifications: Performing this job successfully, an individual must be able to perform each essential duty to the fullest daily. Individual should be able to multi-task, have previous customer service experience and be organized.
A: Of course! Even if we didn't install your garage door, we are more than happy to repair it for you. Although we are Magic, older garage doors can be very expensive to fix and the parts may be hard to find. Ask our servicemen if it would be smarter to upgrade and purchase a new door instead! A: Yes, we do give estimates both over the phone and in person if you are looking for a new door.
The garage door is a home's most used door, and oftentimes, is the first impression of your home when someone drives by. Not only does having a beautiful garage door help boost the curb appeal of your home, it helps your house run more efficiently. As a licensed C.H.I. Overhead Door and Wayne Dalton dealer, we have a variety of styles to suit your needs and tastes!.
Reviews (6)
Rose Jones
Jun 25, 2022
Warren Williams
Jun 08, 2021
Bret Clark
Mar 15, 2021
I had a brand new building built and the company that my builder used to sub contract the garage doors was Magic. While there is nothing wrong with the doors materially (other than a small issue with a door seal on one of the doors) I was not impressed with the business side of Magic. The first issue I had was when I had the opportunity to install the wiring before the walls in the building went up I asked Magic to come out and pre-wire the doors and mark where they wanted the electric boxes, thinking this would be an opportunity for them to get everything in place where they wanted it, not leaving work to do when they actually installed the doors. Well, I had to pay an additional $100 for the convenience of doing this.
Then when they did install the 2 doors, which it took them a day and 1/2 to do, I was asked how many remote controls I wanted. I expected to be provided with an opener for each door that I purchased, but found out that only one was being provided and that I'd need to pay for the additional opener. I called Magic to ask about this and I spoke with Dean, I believe he is the owner of the company, and was basically chewed out for expecting 2 remotes and how horrible it was to deal with my builder, with a complete diatribe on how difficult his job is with customer requests/demands.
After about 10 minutes of basically being chewed out for even suggesting that a 2nd remote should be provided, especially after I saved them at least that much in time and materials by paying the $100 for the pre-wiring, he angrily agreed to "eat the cost" of the 2nd remote ($25 his cost). I have to admit, I have not been talked to like that since my days in the Navy, and his rudeness to an actual customer was something I was not expecting. They obviously don't need the work or recommendations and I would not recommend them to anyone.
Then when they did install the 2 doors, which it took them a day and 1/2 to do, I was asked how many remote controls I wanted. I expected to be provided with an opener for each door that I purchased, but found out that only one was being provided and that I'd need to pay for the additional opener. I called Magic to ask about this and I spoke with Dean, I believe he is the owner of the company, and was basically chewed out for expecting 2 remotes and how horrible it was to deal with my builder, with a complete diatribe on how difficult his job is with customer requests/demands.
After about 10 minutes of basically being chewed out for even suggesting that a 2nd remote should be provided, especially after I saved them at least that much in time and materials by paying the $100 for the pre-wiring, he angrily agreed to "eat the cost" of the 2nd remote ($25 his cost). I have to admit, I have not been talked to like that since my days in the Navy, and his rudeness to an actual customer was something I was not expecting. They obviously don't need the work or recommendations and I would not recommend them to anyone.
Josh Carney
Nov 14, 2019
They only offer 4 hour windows for repair, so I took half a day off work for their installer to show up an hour AFTER the window I selected. I had to call them to find this out. No one ever attempted to contact me and let me know they were behind, so I didn't have to burn a half day. When I did call to find this out, they weren't apologetic and acted like it was no big deal. I won't be using their services again.
Misty Cochren
Nov 24, 2018
Stephanie Pearson
Aug 27, 2018
