Manchester Glass

Wonderful experience with them from beginning to end. They came out and measured my broken window, ordered the glass, and installed the replacement for me. Customer service was wonderful and service techs were very friendly too.

They do tremendous work and have a great staff to work with!

Matt and Andy did a great job replacing our broken 2nd story window. The new glass in our window is beautiful! They were super helpful in answering my questions and were polite. I recommend them and will use them for future needs. Thanks!

These guys worked efficiently and neatly. Wore shoe covers to protect my carpets. Awesome work. Highly recommend this company

Had a full glass sliding patio door and two double hung windows that were filled with condensation in my dining room. The sliding patio door was a real problem because that overlooks the lake. Manchester Glass was recommended to me and, yes, I had to wait a long time but oh my goodness, was it worth it! What an incredible transformation. I can now sit in my dining room, watch all the birds at my feeders and gaze out on the lake. I can't believe what a wonderful job they did. It was well worth the wait. Now I have a couple of others I need done so I'd better get on their list again!

Ordered a glass picture frame we needed, they told us it would have to be special ordered and would be ready and delivered in 2 weeks. cool. no big deal. So the day comes and goes, no frame. We call to see whats up. We were polite, people are stressed these days, no need to be rude right? Woman on the phone tells us "oh, we will have to special order that again".

When asked why, she responded "well we gave it to someone else." wait. what? when asked she responds "well we sell a lot of glass" ok.? we politely remind her that we paid for it to be delivered as agreed, and that we were closing on our house and needed to fix that window in a short amount of time. We honestly wouldn't have minded a slight delay, stuff happens.

But not for it to somehow be first come first serve and not even notify us. When we shared our concern about the time constraints. she responded: "Well how long was that window broken? You didnt seem to need it fixed asap all that time it was broken, did you?" yeah. We were taken aback by that, and of course were offended by that comment. When she realized we were upset by that, she told us that MAYBE there would be one if we drove over (we paid for delivery) She then hung up on us.

She claimed to be an owner but we followed up and found that was not true. needless to say we wont be buying from there again. Which sucks, I want to support small business more now than ever. Id be happy to take this down if this got addressed for us.

They are very professional and friendly. We went to have an ornate framed mirror that had cracked replaced. The repair was done very professionally and this lead to other projects including a mirrored wall in the master bathroom done in one very large piece. They are coming in a week to scribe the wall for a custom fit with persise holes to accommodate for electrical switches. Outlets. And lighting fixtures. Also for the hidden supports for 3 floating glass shelves all of which were mounted in front of the mirrored wall. Cant wait to see the results

I recently had a window replaced at my home in Manchester. The gentleman that did the work were very professional and the work was completed in a timely manner and done perfectly. I highly recommend Manchester Glass for any and all of your window needs.

Went here for glass for a wood stove. They measured the stove door, cut the piece I needed and even installed it in the door for me. This is what I call going above and beyond for your customers. Would recommend to anyone. Extremely polite and nice.

Excellent service! We shattered the window of our garage back door. We called Manchester Glass the next morning and they came out and installed a new pane of glass and window frame that afternoon. Very fast and great job at cleaning up all the broken glass. Would highly recommend these guys for any window replacement.

They changed ownership and once that happened, they got so much better. Customer service oriented, beautiful work and fair prices. Highly recommend!

Had a wonderful experience using this company last week. I called on a Wednesday and asked about getting a window pain replaced on an old basement window. They stated they needed to see it but gave a rough estimate. On Friday I decided to bring it in since it was my day off. I got there around 10am and at first they stated they would need it for a day but the front desk lady who was very nice brought it in back and asked if it could be done same day.

Then a very nice guy introduced himself and told me he could have it done by 3. Which was great because I had taped some cardboard up in place of the window. The service was outstanding, the price was less then expected and everyone was very friendly and professional. I would defiantly recommend giving them a shot. I plan on bringing in a mirror to get fixed in a few weeks.

Something has changed with this business over the past year. They went from being very responsive and customer-centric to the exact opposite. Had a July 15th appointment to measure for some glass for a desk to which they never showed. Claimed he went to the wrong address but never called? Promised us they would come out on Friday (which they did) and that because they didn't show up they would have our project done within a week.

Several broken promises later (and 3 weeks from our appt) they hadn't even started! Broken promises and zero customer service. Too many other places out there that care about customers to ever go back to this place.