Door Systems

All we have to say about Door Systems, Inc. is Extremely Positive, Door Systems is an Outstanding Company to work with, they know how to do business, and do it flawlessly from sales to installation and follow up. We have done business with three window companies over the past few years: one of those experiences with another company was not good at all and we are still dealing with the after effects of working with that other company, the second company we did business with did a fair to good job, and, then, we decided to work with Door Systems, Inc., and, WoW what a Great Company to do business with!

We are Extremely Pleased with the way Door Systems handled doing business with us and we are very satisfied with the products we have purchased from Door Systems (garage doors, sliding door, approximately 20 windows). All experiences and interactions with the staff at Door systems have been excellent experiences. Before purchasing, and while shopping products, we obtained excellent information about the products and our independent research regarding the products confirmed given information.

The sales staff was knowledgeable and very helpful in answering our questions about products and purchasing process. We knew at all times after placing orders where we were in the process of items being constructed, expected delivery dates, installation timelines and all. Even with the world-wide supply chain issues, at all times, on a weekly basis via emails and/or phone calls, we were informed where our products were in the manufacturing process, delivery process, installation process etc.

Once the items were delivered to the local Door Systems, we were immediately contacted to schedule installation. The installation process from our vantage point was flawless. The work was done without interference to our day, and the staff was courteous, very trustworthy, very hard working and very efficient, no time was wasted. We had to have some carpentry work done for wood rot, new frames, rebuilding of some areas and the carpentry work done by Door Systems appears to be perfectly excellent.

All installations of garage doors, sliding door and windows improved the looks of our home so much and all items are very efficient. It is terrific to work with a company who knows how to do business that rises much above the ordinary. We have very much enjoyed working with each individual that we have met from Door Systems. We have already referred Door Systems on to other people that we know. Way to Go Door Systems on doing fantastic work! We will look forward to doing more business with you in the future.

Completely satisfied with the excellent work. Terry installed a wall-mounted opener on our old heavy door. Hooked everything up (outside pad, inside button, remote), and even replaced some worn-out rollers on a second door while he was here. They are both so ridiculously smooth they feel and sound like new doors despite being 25+ years old.

Amazing, timely service! I called the office at 8:00 am to repair a broken garage door torsion spring. Terry arrived four hours later, offered alternatives to increase the life of my springs and had the job done in less than an hour. He is kind, courteous, and professional, a real asset to your team. Thanks, Door Systems!

The wooden threshold of our house with its original 1938 door was suffering from wood rot. It was going to require a custom replacement and I'd chatted with a number of people, most of whom suggested Bondo and the remainder saying nothing could be done. I happened on this company via a Google search. Their technician (Terry.very professional) came out the same day and said he would have to get their expert to take a look at it. John came out a few days later.

He was an absolute gentleman and obviously took great pride in his work and said, "Yeah, we can do this." A couple of weeks later he installed a custom-made beautifully stained oak threshold that looks AT LEAST as good as the one installed in 1938. He installed it today and I could not be happier. I was starting to worry that we were going to have to replace the entire door and frame (which would have also needed to be custom-made for A LOT more money) but I suspect this will serve us well for many years. It's a rare delight to find such a great craftsman. Thank you.

To the Rescue! Friday night before a long holiday weekend, and after pulling into my garage and hitting the door remote the door jams 8 inches from the floor. My car is now trapped inside the garage. In frustration I go to bed planning to call Door Systems in the morning. Bright and early I give them a call for help. I am put on their morning schedule and by 11:00 am John shows up at my front door.

It turns out that one of the lift cables has failed (actually rusted through). He not only replaces both cables, but readjusted the entire door and replaced one of the rollers. I am also impressed that the door runs smoother than it ever had. Everything I had said in my earlier review not only is underscored but was an understatement. Go-to guys? Believe it!

Terry came out an did an awesome job. My doors are original to the building in '65. He custom fabricated a new part and fixed up the other rollers on the spot since he had never seen rollers like mine before. Couldn't be happier, doors slide open so much easier now and the gap is gone. He was fast and affordable. Would totally recommend!

I called Thursday for a non-urgent garage door need, Brittney came out Monday afternoon and took great care of us. She was a total pro, walked me though her observations, made recommendations at varying price points and was most importantly consultative. No pressure for expensive options which makes me more likely to call for an upgrade when needed.

I've seen Door Systems trucks around town for years but had it in my mind that they were commercial only. I'm glad I called them and plan to call for future needs. WELL DONE.

Have an Anderson storm door with three point locking. The bottom latch would not release. We were locked in. Contacted Door Systems at 5 PM after they closed. At 8 AM the next day John contacted me and showed up by 8:45. We talked about replacing the door but John thought he could repair our door. After an hour and a half John had the door repaired like new. The pricing was fair saving us the price of a new door. John did exceptional work.

I just want to thank Door Systems for making this experience a good one. The Installer's name is Brittney. She did a great job removing the old garage door opener and installing the new opener. She explained everything very well. she even made sure that the controls that came in my truck worked with the new opener. I would highly recommend to everyone, based on my 2 experiences with Door Systems, this is a company you can trust to do a great job. Thanks again.

What an outstanding garage door service experience with Door Systems. Called about our issue and was told it would be done today. The owner called 15 minutes later and said his guy would be here in 30 minutes, then service tech called said he would be here in 15 minutes. Tech was polite, kind, efficient and professional. They made a contribution to Hillcrest Housing on our bahalf via their promotion I heard on radio. Thank you Jim, Dustin and gentleman who took my call. Very satisfied first time and now loyal customer.

This company was fantastic! We had three sliding doors that were stuck or not opening very easily, and hadn't been working properly for far too long. We were told by a contractor a few years ago that the doors should be replaced. Terry was very professional, meticulous, and did a lot of little extra things to get those doors sliding smoothly. So glad we found this company. Top notch.

We accidentally backed into our garage door on the coldest winter day. I'm two hours of calling a technician installed a new door. We have used them for many years and are always very pleased. We are really picky and Highly recommend.

These guys are incredible. They are honest, fair and do high-quality work. They fixed our garage door for around $100 and it works great. At the time of the appointment, I couldn't make it home from work. However, my wife was there to speak with the Travis the technician. He was up front about the repair work and had everything done in less than an hour.

I really appreciate that my wife was comfortable in what he explained needed to be done and how quickly the work was completed. We will use these guys again should the occasion arise. I highly recommend them.