Pasco Window & Door

Yes you are correct it is only fair to go into details so here you go. The first time Steve came out to take measurements everything was fine until I didn't hear from him for two months. I called back and he said he lost the measurements without even telling me or giving me a courtesy call. The second time he came out yes he told me he needed engineering and I did tell him I will try to find my own but three days later I called back and told him to go forward with his engineer.

Nothing was said about a hospital and if that is the case he should give me a courtesy call telling me just that because I would definitely understand. Your communicate is terribly with your customers. And yes I write a lot of bad reviews, but I write good ones as well. Don't have your secretary tell your customers you will call them right back. OK if you were out busy that day you should've called me the next day, or have someone else call for you, but two days later I still haven't heard from you. Good communication brings good business. It is what it is, and that's how I feel.

I have used Pasco Window and Door several times to repair screens on my sliders. They are reasonable, competent, timely and friendly. I believe you will be satisfied.give them the opportunity to serve you! Service: Screen repair/replacement

Matt came to our house to repair our sliding glass door rollers and he did a great job. He was very friendly and efficient. Very funny guy too. We will definitely use this company for any future issues and we will recommend this company to anyone who needs it. Thanks again Matt. Service: General door repair

Outstanding service -HIGHLY recommend! BTW I had previoulsy used the nearby Swartzel (sp?) Ace store but their store no longer repairs screen door (rollers). The ACE floor salesman did recommend Pasco Window & Door - an excellent recommendation

I had several windows replaced. They arrived when they said they would, were polite, professional and even my dogs liked them. Will have them back for a new screen door next. Highly recommend professional

Called to have someone come out and replace the screen on my back porch and my exterior/interior garage door. In a less than 5 minute call, I realized how unprofessional these guys are and what a mistake it would be to use them. The man who answered the phone was rude, unprofessional, and sarcastic. Sir, with all due respect; if I knew how to fix doors or anything about their properties I wouldn't be calling a professional to come do it for me. Being sarcastic cost you the job here. If you hate your job so much that you feel the need to take it out on customers it would be best to find a different career.

We would like to personally Thank Matt for doing an excellent job and I hope if we ever need anything else done from Pasco Window & Door he is there to do the job for us. He was very cordial and we also liked how professional he was. The window looks awesome. Services: Glass installation, Window repair

Second time we have used Pasco Window and Door and again they did great work. We had our Sunroom rescreened and the vinyl windows replaced. The two guys who came out were very professional and did great work, and I was very happy that Pasco Window and Doors offered this service on older sunrooms with the vinyl windows, not too many people offer this service anymore. Thanks for the great work once again

Pasco Window and Door answered our call for service in a timely manner. Chris replaced a broken window on our commercial door in less than two days. He did a great job boarding us up, which keep our office secure until the permanent window was installed. Thanks Chris for your speedy response and professional installation.

We had our side door in our garage replaced and what a beautiful job. Great quality, the installer was fantastic, the end product was done in a timely matter, and was a quality product.great business