Glass Concepts

Thanks for the great service to help with the glass shower wall. The guys were really great to work with. Phil Stegenga

Look no further - Glass Concepts are the BEST! Top-notch quality and fantastic customer service. Thank you!

I have had Glass Concepts work on several of my clients homes. I am extremely pleased with their work.

They replaced a mirror and did a great job, friendly and excellent service!

Called for a quote, the woman that answered the phone was extremely rude and seemed like my asking for a quote was an inconviance. She clearly had more important things to do that customer service. I have decided to take a $500.00 repair elsewhere.

Terrible communication. I called for an estimate on mirrors and install. Receptionist asked me to email the sizes I required. After waiting 2 days for a reply I called and was told they "have no idea who took the email" and would need to call me back. No return call that day, but finally got an email reply a day later with a quote. The prices were acceptable (Although they charged tax on labor which I'm pretty sure is a no-no in Michigan) so I replied asking for an estimate on when they could install. Again, no reply. 2 days later I call and get greeted with a laugh when I mention their slow email replies. After trying to explain again what I needed done, I just gave up. I don't know if they are just overbooked but I cannot recommend them after wasting so much of my time.

I really like these guys. I've had two replacement jobs done and they were quick and the work was great. They also use the new window caulk instead of putty, so you can prime and paint your sashes immediately.