S & MS Event Doors

Well the lift I rented didn't work properly so I complained and was refunded. It happens

Good place friendly atmosphere. I got hired today to work there

When renting the margarita machine the 5 gallon jug they provided had mold all over the lid. When we returned the machine and jug they refused to give us the FIVE DOLLARS for a refund for not using the jug. Very rude. Do not come here unless you like moldy stuff.

Called and put a piece of equipment on reserve. Showed up the of to pick up equipment and they couldn't find my reservation. After checking their system, they put my reservation under an inquiry and rented my equipment to someone else! They then told me I could drive to a different city and get one but didn't offer to have it brought to their location.

Not even an apology for the mistake! I had to send my crew home for the day and explain to my customer the reason why we couldn't move forward on their project. Cost me time and money! How embarrassing! I also think the staff could benefit from some professional customer sevice trading.

Lisa and Susan took care of Baker's acres with the billy goat. They showed us an older model and told us the new one and be in the next day. We decided to wait and even though it wasn't back by 11 they called to tell us that they would have him a machine brought over for us. What a dream tool you take care of my dog grass my weeds and some bushes and we gave it a workout.

Cable broke the end of the day and they were willing to let us bring it in for repair and keep it the next day but since we were leaving they pro rated just a half a day. Super people all the way around they have what you need and we'll get it to you for a great price.

Rented a dunking booth and not even 30 min later the seat breaks off, tried to fix it but came off again! They should check their product before they rent out!

Visiting from SoCal, we came to Weslaco in preparation of our nieces 18th birthday and came across Rental world. It's no hiding that I'm loud compared to this small, humble city and as I walked in, Robert Moreno greeted us and was beyond patient with me. We were able to order the jousting even with only having a 2 day notice lol if you're in the area, pay this place a visit and ask for Robert, I promise that you'd love the hospitality of this place.

Was very disappointed my daughter rented a helium tank and blue up 150 balloons, well we got charged for 800 lbs. of helium which came out to $302.00 for reals that is outrageous. Never again will I rent thier again.

Found everything I needed for my son's party and prices were excellent.