Encore Garage Door

Service provider was prompt, knowledgeable and fixed the problems in short order

Replacing a previous (good) review, for unethical business practices. Called yesterday with a broken spring. Was told the way the company worked was that they would have to replace both: $140 each, plus a callout fee ($100), for $380. Steep, but okay. When they got here, there were apparently 4 springs, and they refused to replace one without doing all of them. "To save labor" despite getting charged two callout fees.

So $760, of which $520 ($140 x 3 plus $100) was unwanted and unneeded. Side note: the work took 45 minutes. Invoice attached as photo. If $540 for unwanted and unneeded work seems reasonable to you, then At Your Service is a great fit for your needs. If it seems like unethical business practices, then this review will help you keep scrolling for someone who charges a fair price for the work that actually needs to be done.

Service was done the same day as my call. Jose arrived as scheduled, was efficient and explained what the problem was and what needed to be done to repair the garage door. Linzy in the office took my original call then followed up after the work was completed. I have used At Your Service Garage Doors whenever needed since my hurricane garage door was installed by them in 2012.

I recently had At Your Service come out to replace the springs on our garage door. What a great experience. The Service Technician, Jose, was right on time, and even gave me a call 20 minutes before arriving. There were no surprises, and he explained everything perfectly. I would highly recommend them.

Outstanding service, very responsive, 1st class quality service, and on top kind and friendly. Special Kudo's to Jose who performed the task of fixing two garage doors, remote controls, new motor and fixed cable issues the previous installer left behind. Job well done. Thank you for being at our service.

Very professional and installation went smoothly. Would highly recommend. They did a great job, very happy with the outcome.

Brilliant and friendly service. Not only did they repair our door but they came and did a follow up inspection a few weeks later when we were concerned about the motion of the door free of charge. Great people to work with. Thanks

Things could not have gone more smoothly with AYS after a busted hinge ripped off my garage door and kept it from opening. Within 30 minutes of my call, a repairman was on the scene who courteously, quickly and at a very reasonable price, repaired things more securely than before. A professional and reliable experience I feel comfortable telling my neighbors and friends about if asked for a recommendation.

This is the second time I have used At Your Service Garage Doors. They have extremely fair pricing, are prompt, friendly, helpful and go above and beyond. A few years ago they saved my butt from a disrepuable company when i knocked my door off the casters. They were the first call this time when new house garage door spring snapped. They do things right!

Danny service installer was great. He fixed the issue immediately very professional and also patient. He takes pride in his work. I'm so glad you were driving safely not speeding so I can take a picture of your advertisement. Lol

Unfortunately I've had two recent problems causing me to use at your Service garage doors. I found them the first time when the company I originally called canceled on me at the last minute. They arrive same day and a tech did a great job installing a new motor. Last night at about 5:15 we discovered the springs on our other door broke and e couldn't operate the door.

I called close to 5:30 and someone answered who made an appointment for between 8:30 and 9 this morning! Jose called on his way was there by 8:10 or so and I was off and on my way to work by about 9. They are a company doing all the right things.

At your service just recently installed a new hurricane garage door. From Jose the salesman to Jeff the installer to Krystal at the office we were completely satisfied in all phases of their work. One of the most expert run and professional companies we have encountered in a long time-thank you! Dave

You only get one chance to make an excellent first impression, and Jon and the AYS team did that from the moment we met right for an estimate right through final installation. Jon is the owner and has a team of people like Jeff (who installed our door) who behave like they are also owners. From start to finish everything was under promise and over deliver, which is the way business should be done. We recommend AYS without reservation and they are our go-to company for anything related to garage doors, etc. from now on.

The best garage door repair I have experienced. Professional, courteous and came on time. One of my rollers broke and Jose changed all of them.my door is so much quieter!

One of my 3 garage doors stopped working. I read the blinking light code on the logic board and bought a motor RPM switch that failed to fix the problem. Next I bought a logic board and that also failed to fix the problem. Next I bought a new motor but decided to call in the experts for consultation before going to the trouble of installing the motor.

I was driving on Southern Blvd one morning and I saw a pickup truck being driven safely using safe following distances and changing lanes with turn signals. I decided to call the phone number on the truck and complement the driver because safe driving here is a rarity. The sign on the truck said that the company was, At Your Service Garage Doors. I made an appointment for their technician Jose to come to the house the next day and let me know what he believed the problem was.

Five minutes into the job Jose had the motor fixed by reattaching and securing a loose wire. Jose then serviced all 3 doors before leaving. He charged me less for that very excellent service than I paid for any of the 3 parts I had purchased. Sometimes it pays to admit when your knowledge and pride cost more than calling in the experts. You can not possibly find a more competent company staffed by more congenial people. I'm selling my parts if anyone want to buy them (LOL) and I'll call At Your Service from this day forward. Thank you Jose!

Sometimes purchasing a new home can be very stressful, but sometimes you can be put at ease. That's exactly what At Your Service Garage Doors did for me and my old outdated 1960's/1970's door. The spring was bad, the rollers, etc. You name it, it needed help. Now my garage door works perfectly! The service was superior and I will be recommending your company to everyone! Thank you.

This update isn't about the actual garage doors (which are great), but rather their customer service. The county kept sending us the incorrect paperwork for the permits, which resulted in 2 worthless inspections. Krystal was able to help straighten everything out for us. Thanks so much!

At your service garage door came out and did some amazing work at my home. We are very pleased with how the new garage door came out. Thank you again.

One of only a few services that I've found in the area that actually have a live person answer the phone (vs. VM) and I was able to set up a service call within only a couple days. The tech, Mark, was thorough, efficient, on time and more than accommodating, by offering to program both vehicles without my asking. I will definitely use them again.