Metro Energy Insulation

Purchased new vinyl dual Windows for the home that I own and bought a brand new heating and air unit had it installed on my roof and the ducting everything was done by Clark and rush, 3 years later I am told I have a leak in my system and I had to pay $85 for a service call. Clark and rush did the installation yet they are telling me it's going to cost me over $375 to fix this. Very disappointed.

I love this company. They always come through for me when I'm in desperate need. My AC stopped working at midnight and by noon it was fixed. Ray Walker our service technician was sweet, kind and explained everything thoroughly. This company's promptness and Ray's kindness couldn't have come at a better time. The baby of our family just came home from the Pediatric ICU and bc of Clarke and Rush he won't be spending it in a hot home. Thank you from the bottom of our hearts.

I had technicians from Clarke and Rush blow insulation into my attic today with the hope that it will help keep my house a little cooler. Tim and Lerue arrived exactly on time, explained what they were going to do, then did it! They were efficient and respectful, and left the parts of my house that they worked in cleaner than when they arrived! I would surely recommend this company for this procedure.

My heater was not blowing cold air on the hottest days of the week of June 6, 2022. I decided to give C&R a call. My neighbor highly recommended their services. I called Friday morning after 8 am and a service rep, Kurtis, was at my property earlier than expected. I had a 4-6 pm window. Kurtis arrived and told me what was needed of me and what to expect.

In 20 minutes, he had successfully corrected the problem. 20 MINUTES! I was in shock and before he knocked on my door to let me know the job was done, I could feel cold air! Kurtis had to replace and install some equipment, the capacitor and hard start. I would highly recommend C&R. They are responsive, reliable, professional, knowledgeable and affordable.

We have had them do our HVAC and plumping. Massive shout out to Stanley from the plumbing team - amazing work, could not ask for better! After another company quoted over 14k Stanley completed the job wayyyy under budget and with amazing results. Thank you Stanley and C&R team! Also signed up for C&R for Windows - will update review once they are installed (2-3 month lead time - big so is the world today).

I recently had an issue with my new AC unit and Clark And Rush responded immediately the next day and resolve the problem many thanks to Clark And Rush for their immediate service and taking care of the issue with my AC unit

Had new ac/heat pump carrier system installed in April, over &11k cost. No real follow up, still waiting for my permit as they have not followed up even though that was part of the contract I signed! Additionally and MOST importantly, the new carrier system runs for over 30 minutes, ac, and doesn't even drop the temperature inside my house more than 2 degrees?

I am completely disappointed and need to have a follow up ASAP. I paid a lot of money for a new unit and it doesn't even work like the salesman Aaron told me it would? I am deeply concerned and warning to all, until I receive contact and my issues reasonably addressed and fixed, I would look to other companies as there is currently a trust issue here : I would question everything they say at this time.

Ed B came to service my a/c unit. I was surprised to see him in a Clark & Rush truck since I've Garrick in the past. He explained Garrick merged with C&R. Ed was great. He showed me how to properly wash my outside unit and to keep my filters clean and how to get an oversized filter to fit. He checked my fan operation and wiring which I had issues with.

And before adding refrigerant Ed discovered one of the sctew on caps placed on my unit had no O ring which could have been responsible for a slow leak I've had for quite a while. Ed was very thorough, professional and his years of experience shows. A very pleasant fella who doesn't mind my inquisitive dogs. Next time I need help I'll be asking for Ed at Clark & Rush. Many thx Ed.

Today we had our Heating and AC replaced by Clarke and Rush, and we are delighted with the service. Four young men arrived at 8:00 a.m.and completed the work by 2:30 p.m. Professional and pleasant. They explained what they would be doing and proceeded to do their job. Tobias, Mike, Gary, and Clement were outstanding workers and represented Clarke and Rush very well Thank you for a job well done. I highly recommend Clark and Rush for your Heating and AC installations.

My landlord had these guys install a new rooftop AC unit on my house. The thing was obnoxiously loud when the AC was running, pulsating you can hear and feel throughout the house. Over 60db when you're underneath it. He had them come back to replace the unit and the replacement is just as bad if not worse. I'm not sure if it was a failed installation or the units they sell are just noisy and obnoxious.

Only thing I can tell you is I miss my old AC unit which wasn't ever noticeable and cooled the house just as efficiently. Be advised, they will tell you the noise is normal and you shouldn't worry about it, then drive away.

We are extremely happy with C&R. Our HVAC tech, Doug Smith is top notch. His service is thorough, profession, clearly explained, and neat. He has serviced two residents multiple times for us and we have had nothing but successful operation with his work. His advice for best care and trouble free operation has saved us many dollars and headache. His is an honest, talented man with who's committed to excellent work and happy customers; none better. Thanks ark & Rush!

Douglas Smith from Clark & Rush just finished servicing my air conditioner, he also put in the heater filter and UV light I had bought. He was very thorough and he took pictures as he went along and showed me exactly how things were and the overall condition of my unit. I highly recommend Clark & Rush and Douglas! Thank you for your excellent service.

After getting quotes from 2 other companies, I was referred to Clarke & Rush in order to determine how to remedy the issues I was beginning to have. I immediately was contacted by Mark, a Senior staff Engineer who immediately set an appointment to come to my home at my convenience. It was quickly and accurately determined that my HVAC system was now ready for replacement after 19 years of good service. C & R took time to explain their ability to replace it quickly with the new system that they had in stock!

This after a smaller independent company had quoted at least 2 months to have another brand of HVAC installed. (The current pandemic unfortunately had interfered with a faster timeline for their ability to ascertain a similar unit.) The quote provided by C&R was also substantially lower! A huge relief immediately was felt! C&R immediately set an install date at my convenience. Additionally, the 3 installers showed up a little early on the date of install and had the old unit out and replaced, tested and running by early afternoon.

The team of installers, Michael, Clayton and Tobias were both efficient and knowledgeable with my questions, insuring my comfort level as they worked! I compliment and fully recommend Clarke & Rush to other homeowners without any hesitation! Thank you from a very happy customer! Lorraine Diebels Fair Oaks, CA

Had an issue with outside heat pump frosting. Service man came and first thing he said is this is an old unit and you if the r22 freon is very expensive ie hundreds of dollars. I said would just go ahead a do your diagnostic pls and we can talk. He was preping me and his attitude was you are ikely going need a new A/C unit. He finally said I adjusted the defrosting from 90min to 50min. It my tuneup $77 took 15min. He did solve the problem but attitude was not professional. Will never use them even when we in need of a new HVAC system!

They replaced a 80,000 BTU furnace in our downstairs with a 60,000 BTU one. I asked why they put in a less powerful one, the lady said 'So we won't burn your hose down!' It was summer, so we couldn't really see how well it worked until winter. So, during cold winter times, it takes about 4 hours to heat our kitchen to 72 degrees, so we eat dinner every night wearing heavy sweaters. Their fee was about $11,000. We are getting another company to replace it with a better furnace. They lie and steal from you! Avoid them like they have the Plague!

We had an emergency problem in the bathroom with the bathtub, sink, and toilet. We called Roto-rooter and when they didn't show up for a long time we decided to call Clarke for help and they showed up in 10 minutes. The worker was very helpful and polite. Amazing service. Recommend for emergency services.

Purchased a new home and needed a new HVAC system. Brian came out and provided me with several options. Luke and his team did the install. Luke was on time, respectful of my home, efficient, and extremely knowledgeable. There were a few issues and decisions that came up during the install (as expected when replacing an existing older system). Luke walked me through the options and explained things in a way I could understand. I would highly recommend Luke / Brian and Clark & Rush to anyone in need of HVAC service or install. Their quality of work and knowledge is outstanding.

Clarke & Rush was referred to us as an installer through a gutter guard manufacturer's website. Their crew was friendly and professional. They cleaned out our badly clogged gutters, resealed all the joints, and installed gutter screens on our 2000SF two story home and detached garage in a space of about four hours. The work site was left clean and the installation looks great. The price was fair and saved me many hours of climbing ladders!

I had a problem with some leaking they were out within the hour checked it out and came back the very next day and fixed it. Service was terrific! Thank you Sooo much Annette Hale

I called Clark & Rush regarding a home heating repair. Upon the friendly technician taking a peek into my attic, he immediately said I should instead simply replace the entire unit and ducting because my unit was from the 90's. My repair call had quickly turned into a sales pitch before the unit was even looked at. My two cents. If you're going to call Clark & Rush for any home repair, be sure to tell them the year of your system before paying $89 for them to tell you to buy a new unit. If you need a new unit, give them a call. they receive great reviews for new unit installs, however, If you need a repair, go somewhere else.

I had an appointment today between two and four, where did most of the afternoon and finally called Clarke and Rush at 4 o'clock to find out where they were, they told me they were short a couple of people but they tried to call everybody but oh well too sad too bad. I said I already paid for this appointment so give me my money back, the snarky little girl at the front desk told me she doesn't do that and if I didn't like it she would hang up the phone and terminate the phone call. How rude! Time to find somebody else to service my air conditioning and heating needs.

We would highly recommend Clarke & Rush (Tony, Becca & Ryan) to family and friends. They were professional, knowledgeable, and diligent in providing excellent customer service in installing our Heating & Air (Carrier). Thank you!

Clark and Rush bought the company that originally installed my A/C system. System is 6 years old. The system was not cooling so I called Clark and Rush (C & R). The technician had me set the thermostat to call for cooling. The technician was at the outdoor condensing unit. He noticed oil at the bottom of the unit. He put his gauges on the unit and said there was no pressure.

Obvious that there must be a leak. The technician spray a solution on the area and said he could not find the leak so therefor I would need a dye check and it would cost around $600. I said there is no way I could afford that. He insisted that will be the only way to find the leak. He would put the dye in, charge the system and return in about tow weeks and hopefully find the leak.

Of course the service charge would be $89. When I received the bill the dye check was quoted at $501. A couple days later I decided to check the system myself. I sprayed a solution on the different joints in the condensing unit and I immediately saw the bubble which pinpointed the leak. And I spent less time that the service technician who is suppose to be an expert.

So C & R charged me $89 and only confirmed I had a leak and wanted $501 to find the leak. I am a homeowner and I found the leak. I feel that C & R just wants to rip you off to line their pocket and does the technician perhaps gets a commission? And C & R also says don't trust what is said but only what is written. If I could have given a zero on the review I would have. Watch out for them.

Ray and Ed called me way ahead of the appointment to let me know what time they'd be at the house. They arrived exactly around the time they said they would. They took their time to put on PPE including shoe covers. They spent plenty of time to thoroughly check my HVAC system in and outside the house and found leaks from my condenser coils. They then explained what the problem was and what the next steps were.

Their customer service rep contacted me immediately to set up an appointment with a tech rep who would provide me with specific details of different options and their related costs. Clarke and Rush staff are very professional all around! I highly recommend them!

The folks at Clarke & Rush were excellent. Tony, the Production Manager, was responsive and friendly. Tristan and Nick, who did the installation were courteous, professional, and diligent. Overall, we are very pleased with our new windows. This is our second job done by Clarke & Rush - the other was attic insulation, and we are fully satisfied.

We had a 30 year old HVAC system for the first floor of our house. We chose Clark & Rush for the excellent quote to replace the downstairs equipment. The installation team lead by Billy was amazing. The teamwork, professionalism and care exceeded our expectations. The existing ductwork was tested and improved by sealing leaks found. New co2 monitoring devices were replaced or added. Same for smoke detectors. We have a new WiFi thermostat and have received the rebate from Roseville. Just great.

Sales and install were great; however since that time, May of 2021 it's been crickets. I've never received my packet of info so that I may schedule an inspection with my City. I've called repeatedly and never receive a call back. Then they had a 3rd party inspector come out without advising me ahead of time and boy, was he a piece of work. I wanted a certain brand of system so I went with C&R, however for any service going forward I'll go back to Bell Bros. I think my new $11,000 system has some mechanical issues but I'll wait till it craps out I guess.

I've had Clark and Rush doing semi-annual maintenance on my 6-year old split heat pump HVAC system since I moved into my current home three years ago. They have always been on time, with plenty of confirmations beforehand, entirely professional, thorough in their checks, and knowledgeable when I had any questions. The one time the system broke down on me they were able to come out and repair it within 24 hours.

We recently were forced to replace our HVAC system in the main house during an extremely hot period of time in July. Our property also has a small Casita / Mother-in- Law's Quarters for which heating / cooling is driven by separate HVAC system. After our uncomfortable July experience, and since both systems were almost 21 years old, we decided to proactively replace the remaining old Casita system.

The Casita is small, approximately 400 square feet. Replacing this soffit built hydronic heat pump (split system) proved to be more difficult than expected. I contacted 7, well known, heating & air companies for onsite visits to provide bids. They all came out but only 4 of the 7 companies got back with me. providing job quotes. Because of supply chain issues, there were also big differences in the estimated time of installation and. "price".

The highest bid was 70% higher than the lowest. I selected Clarke & Rush. They not only had experience dealing with my type of system (some of the other estimators seemed perplex), but they were also the least expense (this rarely happens for me). I am glad I did so. As it turned out, the job was incredible complex. It took 3 people almost 9 hours to get the job done.

To put it simply, the structure was built around the heat pump in the ceiling. Both removal of the old and installation of the new required a lot of high-skilled, custom work. The Clarke & Rush crew were skilled, professional, courteous, and worked their tails off. I highly recommend.

We used Garick HVAC, a subsidiary of Clarke & Rush to install two new heat and air systems that were 35 years old; Brian and his crew--- Thor, Vladi, Visseli worked hard and did a great job. The installation was complex, requiring tremendous skill. We obtained a bid from 5 other contractors and are extremely happy with Garick HVAC. The sales rep, Warren, was a true expert. Thanks to all! Vince J

What a pleasant company to work with. The installers were the best part. They were on time, and professional. Tony, Becca, and Ryan were amazing. They were kind and patient with a house filled with Cranky hot adults and children. My grandson was very curious and talkative and they were so awesome with him. After being without air for 10 days, it's nice to be cool again.

I went to highly recommend this company! And their professional instal crew' Nates @ his crew are impeccable knowledge of the products they are installing. Nate, Payden & Jessie are such a hard working crew they make sure they go above and beyond. Lisa D

You blew your second chance. Worst customer service for the amount of money spent there. DONE

We had windows installed and this company was awesome. From our initial contact with Tony Vann to the installers, our experience has been first class. Clark & Rush weren't the cheapest, but they gave us an incredible deal for what we wanted. The process was seamless. They stuck to the contract price even though we waited for several months before pulling the trigger (Are we staying or selling?). Tony answered all of our questions and was really patient.

He has a positive attitude and he's very personable. All of the installers were exceptionally friendly and respectful, even putting up with our rambunctious puppies who barked, got in their way, and took one of their gloves when they went to lunch. (We found it and put it back.) I'll post pictures later, but the windows are beautiful! The french doors in the primary bedroom are stunning.

We immediately noticed a difference in sound and insulation. We don't hear outside noise. Our dogs couldn't hear us when we called their names through the glass. I can finally leave the blinds open without worrying about our furniture being bleached and our house heating up. Total wow factor. I highly recommend Clarke & Rush if you're considering a windows upgrade.

Great service. Very honest and friendly. Family owned. They've done all of our ac and heater work. Service: AC repair

Ray is always the Best! His experience and knowledge of our home HVAC needs from installation and currently and have been reassuring as a home owner. Love his sense of customer needs and his overall uplifting approach! It's worth waiting to schedule with him. Bea Bird Service: Ductless heating and AC services

Interesting - I called Garick Air Conditioning Service early this a.m. Was told that a tech would be out tomorrow.a few hours later I received a call from a Clarke & Rush dispatcher stating that they had a tech for me today. A very pleasant surprise on the hottest day of the year to date. Ray Walker from Clarke and Rush did fantastic work.and he did it a day earlier than originally promised.

First of all; the sales process is really exceptional. Aaron spent considerable time with us; first reviewing the different brands we had interest. He then did an incredibly thorough explanation of the installation process: explaining different rating systems, what had to be done to make the HVAC system current with current codes. There subsequently no surprises.

The installation crew was just wonderful: professional, polite and highly efficient. Tobias was the team leader, I think, as he was the point person for all communication. Tremendous representative for the company. I would recommend Clarke and Rush without hesitation.

We choose C & R as we had used them in the past to install our Heating and Air conditions unit. This time we were in need of replacing all of our ducts (in sub flooring). We really liked Tony, however he did say he would be here to oversee the project and never made it, otherwise he was a great guy. We had another company come out and it was hard sales and way more expensive.

The maintenance contract to come an service us on a routine basis wasn't an extra cost as the other guys were. The workers were respectful to our home wearing booties on their shoes. The other company didn't do this and it annoyed me.

I had called and made appt for later in the week but had to call back to have someone come immediately! They sent technician out to resolve the issue immediately and with SUPERIOR CUSTOMER SERVICE FROM MIKE. He was so nice and answered all my questions and did a great job. I will definitely be giving them my business and highly recommend them for your plumbing needs!

We have been long time patrons of Clark and Rush at 4411 Auburn Boulevard in Old Foothill Farms. We pay extra to have them come out twice a year and check our unit over, once in the fall and again in the spring. We made the fall appointment over a month ago and it was scheduled for October 11th 2020 which is tomorrow. Today, 11/10 at 4:35 p.m. they called to cancel our appointment so they could give it to somebody who was without heat.

They charge people extra money to do an emergency call so they are making more money on the emergency calls then maintaining our unit. Calling at the 11th hour is extremely gutless, the morals of an alley cat and completely unprofessional! Do NOT give this or any Clark and Rush business because they are swindlers! The money grubbing secretary then tried to guilt me for not being charitable when they are the ones scoring money off of emergency. She's scheduled us for an appointment on December 14th which is more than a month away.

I was actually told that if our unit breaks then we can call and get on the emergency list! If I am getting an appointment 30 or more days in advance then the people calling in for an emergency is getting the same amount of time to wait for them to come fix their unit. We are on a six-m onth service plan so that our air conditioner or our heater will not break down.

This is highway robbery and they are happily screwing us and charging people and arm and a leg for an emergency call. Do not use this Clark and rush and I highly recommend you don't use any of them because we have had to replace our unit that was installed 5 years ago 100% And they didn't give us a price break or anything! Last year a man came out to service are heating unit and did not connect a connection correctly and it leaked all through the wall and when we called for somebody to come out they made us wait and when the man came this time he told us what the last guy forgot to do but they still charged us an emergency visit when it was their fault!

This Clark and Rush office does shawty work and does not stand behind there product! I am now going to message them and let them know they should read Yelp and see this review!

Our salesperson, Brian, is the best! Very knowledgable, thorough and personable. We got the "perfect fit" A/C for our home and within our budget. He shared a video of our attic space and ducts, and we found out we desparately needed insulation and a little duct work to accommodate a room addition. It had been 30 years since the last install! He was honest and wonderful to work with. Sarge and his crew of installers were fantastic!

They were timely and worked very efficiently. Most of all, though, was the outstanding professionalism and courtesy they displayed. A wonderful asset to the company. I can't say enough good things about Clarke & Rush.