SANTA CLARA - Host, Sarah Rutan: If you're planning to replace your home's window frames, it's helpful to know the full extent of your options. Today we're in Santa Clara with Diamond Certified Expert Contributor Eric Holder of Able Glass and Window Company to learn more. Diamond Certified Expert Contributor, Eric Holder: Hello, today I want to talk to you about the two different types of window frame systems you can use inside your home. When you replace windows you have an option to a nail on frame window which is a new construction window, or a retrofit window.
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Able Glass' goal is to provide the best possible products and services available and to ascertain complete customer satisfaction. Able Glass provides service throughout the San Francisco Bay Area. We specialize in window replacement. We also do custom screens and repairs, tub and shower enclosures, table tops, mirrors and more.
Now you can let the cool breeze in and keep intruders out without compromisin the apperance of your home. Finally you can experience total security resorting to bars or unsightly steel grills. True Frame security screen doors incorporate the latest advances in high tensile stenght materials and construction.
Reviews (35)
Carol B.
Jun 05, 2022
First rate business. Everyone I dealt with was very knowledgeable, professional, responsive and kind. Thank to office staff Zsa Zsa who was sharp as a tack; Eric Holder who stayed on top of order and installation. Special thanks to David and Francisco who did the installation. David was exceptionally accommodating and the installation was painless. I highly recommend Able Glass. I had a garden window installed. Thank you all again. Carol Butler
K. M.
May 15, 2022
E. L.
Apr 05, 2022
Michelle B.
Mar 08, 2022
I needed some guidance on the best windows for my project (building an ADU), Eric was responsive and helpful. I was able to find windows that would work for my project and that were available within a really reasonable time. I appreciated how quickly I got answers to all my questions and how easy it was to do business with Able Glass (thank you!)
Ruthie Sanftner
Feb 13, 2022
Do you feel that? It's a fresh breeze coming into our home! We had some screens that were previously damaged prior to moving in by the previous tenant(s). We called around for quotes and Able Glass had an affordable rate that worked for us. Their turn around time was less than a day, I dropped off 3 screens around 9:30am and they were done by 2:00pm the same day.
They even replaced the screen mesh on the fourth free of charge. It's businesses small acts like this that I will remember and recommend to mob family and friends. One window screen that needed new mesh was around $32, a new screen around that size was around $37 and the sliding screen door that needed new mesh was $81.all in at $150.39. Not Bad! Happy breeze, happy humans and doggie!
They even replaced the screen mesh on the fourth free of charge. It's businesses small acts like this that I will remember and recommend to mob family and friends. One window screen that needed new mesh was around $32, a new screen around that size was around $37 and the sliding screen door that needed new mesh was $81.all in at $150.39. Not Bad! Happy breeze, happy humans and doggie!
Shana V.
Jan 31, 2022
Sheri Ricci
Jan 20, 2022
Dave G.
Jan 12, 2022
Able Glass installed new windows and sliding glass doors at 2 family houses. Octavio was the the foreman of the crew. Octavio was very professional, as was the rest of the crew. The installation was done at each home in a day and a half each. The installations turned out so well, and the windows were such a great upgrade. The new windows immediately made the houses look so much better, and cut down on outside sound, as well as keeping our house warmer and using less energy. This is a wonderful local family business, and Eric Holder, the owner, was a pleasure to do business with.
Bryant X.
Nov 11, 2021
John Major
Oct 23, 2021
Able Glass provided us with fantastic service! We had a Milgard window, that Able did not install, that was stuck closed due to our house shifting. We called Able Glass because they were recommended by Milgard and the repairman was able to get the window unstuck and suggested solutions to us to prevent it from sticking in the future. Because he wasn't able to do a long term repair on the issue, he didn't charge us for the repair.
What exceptional customer service! We will definitely use Able Glass moving forward for all of our window repairs and installs and will highly recommend the company to others!
What exceptional customer service! We will definitely use Able Glass moving forward for all of our window repairs and installs and will highly recommend the company to others!
Nick J. Milo
Sep 26, 2021
I must say that working with Able Glass was a fantastic experience, which is why this company has been in business for 50 Years! I had 2 new shower doors installed at my residence and they turned out beautiful. The entire Team who I worked with from start to finish was great, from John to Ron and Zsa Zsa. You couldn't ask for a more dedicated, professional group of folks.love them all! If you're in the market for new shower doors, windows, doors etc. you need to reach out to Able Glass you won't be disappointed at all.
Michelle H.
Sep 22, 2021
I'm a customer service stickler and have been impressed with Able Glass. Thank you to Eric, Shandi, and the team for a super quick response to our inquiry. We are appreciative of the quality and can see why you are an award-winning provider. Your commitment to quality is evident and is to be commended!
Jennifer H.
Sep 16, 2021
Had Able Glass install a front door and screen door at my mom's house back in Dec 2019. The installation was fine, although the door came unpainted and they wouldn't paint it. After the rains came, the screen door wouldn't close so they came out to fix it, no charge. Fast forward to September of 2021, less than two years later. Because the screen door keeps slamming into the back of our feet (if you adjust it, it doesn't close), the decorative grating started to come out from trying to prevent it from slamming the feet.
One corner came lose and in trying to push it back in, the entire side started to come out. So I called Able Glass once again to see if they could fix it. Someone came out to look at it and said it couldn't be fixed, so just removed it. The screen was also messed up as it had come out of the gasket so was flapping at the bottom. I asked Able Glass to return to fix the screen as I didn't have the tools to do the job.
They came out, took at look at it and said that will cost $175 to fix! They said we only come out to do free estimates, but that in order to fix it, it would cost $175. I apparently was crazy to think they would do this for free. When I scheduled this up, the lady I to spoke to said nothing about a $175 charge to fix anything. So I went to Home Depot, bought a tool to fix the screen and it took me all of 5 minutes to fix! Thanks for nothing Able Glass!
One corner came lose and in trying to push it back in, the entire side started to come out. So I called Able Glass once again to see if they could fix it. Someone came out to look at it and said it couldn't be fixed, so just removed it. The screen was also messed up as it had come out of the gasket so was flapping at the bottom. I asked Able Glass to return to fix the screen as I didn't have the tools to do the job.
They came out, took at look at it and said that will cost $175 to fix! They said we only come out to do free estimates, but that in order to fix it, it would cost $175. I apparently was crazy to think they would do this for free. When I scheduled this up, the lady I to spoke to said nothing about a $175 charge to fix anything. So I went to Home Depot, bought a tool to fix the screen and it took me all of 5 minutes to fix! Thanks for nothing Able Glass!
Ning X.
Sep 13, 2021
Emily Xu
Sep 13, 2021
Dave G.
Aug 03, 2021
Just had my appointment for 2 different houses with Leo from Able Glass. Leo was prompt, professional, personable and arrived early for my appointment after calling me first to make sure coming early was ok. My initial contacts with Able Glass have been excellent. I wanted to go with a local and family owned business and Able Glass is each of those.
Tina M.
Jul 22, 2021
Just had the most wonderful experience with Able Glass. They quoted, scheduled, ordered, and installed 2 windows with no issues and no delays. I think their price is fair, and they are super professional. Milgard even sent a confirmation of warranty directly to me! I highly recommend them for all of your glass needs.
Liz M.
Jul 06, 2021
Todd O.
Jun 29, 2021
One of the windows in my sunroom was broken. And John from Able Glass was very helpful after I contacted them. He customized the glass for my window frame and got the job done perfectly by instaling the glass back to the frame. This glass is about 5feet by 2feet. Originally when I checked it elsewhere online, I was scared by the cost. But John gave me a very very reasonable price and got it done so quickly with a very good quality. John from Able Glass is so nice and I would recommend him for any Glass/Window related problems.
Lan Kan
May 16, 2021
Worst customer service ever. I called in for estimates, and was asked to measure all by myself first. After sending in my measurements, John emailed me back "You would be looking at around $6,275.00 total installed". I was okay with that, then they sent in someone for measurement, who was quite nice, then John called me saying it's about $13K, I said it's okay, go ahead. John was extremely reluctant to do it, complaining it would spend him several hours to get all the quotes, so if I was looking for other vendor's quote, don't waste his time.
I did want to pursue this job, which is under my planned budget. But the rudeness and indifference made me feel like they indeed don't want to get this job at all. Then just say it! If you want to waste your time, look no further, this is the place you should go.
I did want to pursue this job, which is under my planned budget. But the rudeness and indifference made me feel like they indeed don't want to get this job at all. Then just say it! If you want to waste your time, look no further, this is the place you should go.
Melly
Apr 23, 2021
Eric and his team were so responsive and transparent about their products they provided and the service. I am so glad we ordered a new Millgard patio door from them because during COVID, right when the door was delivered to their office the next day his team came to installed in 7 hours. Thank you so much to the team! Service: Window installation
Chris Kiesman
Apr 13, 2021
John w/Able Glass quoted replacing our corner shower enclosure. Their price was reasonable and they were able to schedule quickly. They worked around our schedule and installed on a Saturday. The new shower enclosure works and looks great and the installer cleaned up and hauled away all of the old enclosure. We couldn't be happier!
Gail T.
Apr 11, 2021
Marta Rachetti
Mar 07, 2021
Suzanne Stone
Feb 20, 2021
Jon T.
Jan 20, 2021
Such a painless process! We had a cracked glass window in our house upon purchasing it and I called a bunch of glass stores to try to get a quote, all were pretty fairly priced and pretty easy to work with but Able Glass was by far the best price AND the process was so simple. They came and measured the glass, emailed me a quote. I signed it and they didn't charge my card until the window was installed! Fast friendly service! I already recommended them to a friend
Susan C.
Jan 01, 2021
If I could give them 6 stars (or more) I would! Eric was amazing to work with. He was knowledgeable and very patient with all our questions (and changes). He got back to us quickly with any information we needed. The prices for the five windows and door we were ordering was very reasonable. I highly recommend!
Deborah Tolomeo
Dec 23, 2020
Eric and his team were incredible. I had no idea replacing windows could be so easy - with such high quality installation and seamless support. Eric and his team replaced an enormous sliding glass door and pair of windows for me. They took custom measurements, showed me my options, respected my price band, and worked to my schedule. They even repaired some dry rot and redid the stucco on the outside of my house so that you cannot tell the work was done. Eric and his team were responsive and trustworthy. I highly recommend Able Glass!
Alsn C.
Dec 12, 2020
Able Glass replaced the tempered glass in both panels of my patio sliding glass door. One of the panels had shattered, although the inner pane was still standing. The technicians, Ron and Ernesto, arrived on time and, because of COVID-19, wore masks. They did an excellent job of replacing the glass and adjusted the sliding door and screen so that they operate more smoothly than before. Importantly, they thoroughly cleaned up all shards of glass. I have used Able Glass for a number of years and continue to be highly satisfied with them.
Melissa W.
Nov 17, 2020
Mike Martin
Nov 06, 2020
I could not be any happier with the job that Able Glass did. I spoke with Eric, who turned out to be the owner, about what we needed. We discussed several options, all which were his suggestions based on what I described. I liked the fact that he listened to what I was saying, then asked plenty of questions to be sure he had understood the details correctly. Eric came out himself to inspect the needs and take measurements.
He said exactly what he was going to do, then did exactly that. Materials came in when he said they would. When it came to the installation, his crew was professional, courteous, did a GREAT job with the installation, and what surprised me the most was the amount of care they took with the surrounding areas AND cleaned up, probably more than what they made. I can't offer any higher of a Recommendation for Able a Glass. Next time we need work, Able Glass WILL get the call.
He said exactly what he was going to do, then did exactly that. Materials came in when he said they would. When it came to the installation, his crew was professional, courteous, did a GREAT job with the installation, and what surprised me the most was the amount of care they took with the surrounding areas AND cleaned up, probably more than what they made. I can't offer any higher of a Recommendation for Able a Glass. Next time we need work, Able Glass WILL get the call.
Sepideh Z.
Oct 23, 2020
My glass sliding door was broken and I had been calling around for weeks to have some one come to fix it, I was having the worst luck. No one was calling back or they very not professional. Finally I was referred to Able glass., once I called John right away called back. He was very knowledgeable with great customer service. His guy was there next time to give me quote and few days later the glass was installed.
His guys were so professional on time and got the job done perfectly and were very clean. I highly recommend working with them, makes any stressful home improvement job so much stress free.
His guys were so professional on time and got the job done perfectly and were very clean. I highly recommend working with them, makes any stressful home improvement job so much stress free.
Kim T.
Jul 16, 2020
John at Able Glass was really helpful in assisting us. Shower glass door at our rental shattered when we tried to take it off for cleaning. We were in a rush to get the home ready for new tenants. John scheduled for Ron ( tech ) to come out the next day to review, measure and take the shower hardware. Door was ordered that day, delivered to their shop within 2 days, they glued the track on day 3 and had it installed in our rental on day 4 just in time for our tenant to move in. John was quick to respond, follow up, schedule. Ron (tech) was on time for both the measure appt and install. Highly recommend this company to work with.
R. C.
Aug 27, 2019
Eric at Able Glass was extremely accommodating and easy to work with. He was knowledgable and happily answered all of our questions regarding our new window purchase. We went with all new Simonton Windows and they are beautiful and functional. They even pivot out for easy cleaning of the backside. Able's installers had all our old windows and new ones in by 2 pm the same day. Then they came back the following day to finish trim and caulking. The end result? Beautiful new windows at a competitive price! SO happy!
Jon Zoidburg
Oct 23, 2016
We had a very, very large front window from the 1970's. It was single pane, which let in all the street noise, the cold in the winter and the heat in the summer. It was ugly as hell and the trim leaked. Able Glass came out and gave us an estimate. It involved changing the window from a single to three windows with about a 10 inch space between them.
It was very reasonable so I went to their office to talk to them about it. While there I saw windows I liked much more then the current ones, they re-did the estimate quickly to accommodate us. When we were happy they ordered the windows. It was a completely painless and easy process. They were great through out it and communicated with us in a timely manner over questions we had.
The windows came in on time weeks later and the removal of the old windows, and installation of the new windows started promptly on the morning we scheduled. It was a two day job, they showed up exactly on time each morning. They carefully removed the old window without unduly damaging the approx 80 year old walls in my old house. They got it out with barely any damage to the walls or plaster, no small feat with a house this old.
The new windows were framed and installed on the first day. When they left for the first day, other then new windows, you would never have guessed they were there. Spotless clean up both inside and out. They were back right on time the next morning to do the trim and detail work. They were able to match the new windows almost perfectly to the style of the original 80 year old windows.
The new windows feel perfectly at home and in character with the rest of the house. Once again, when they were finished, they left the yard and house interior spotless. The new windows look amazing, they block a huge amount of street noise and the room no longer gets to cold or to hot. We still have a lot of work to do on our house, but anything to do with windows we will absolutely go back to Able Glass.
It was very reasonable so I went to their office to talk to them about it. While there I saw windows I liked much more then the current ones, they re-did the estimate quickly to accommodate us. When we were happy they ordered the windows. It was a completely painless and easy process. They were great through out it and communicated with us in a timely manner over questions we had.
The windows came in on time weeks later and the removal of the old windows, and installation of the new windows started promptly on the morning we scheduled. It was a two day job, they showed up exactly on time each morning. They carefully removed the old window without unduly damaging the approx 80 year old walls in my old house. They got it out with barely any damage to the walls or plaster, no small feat with a house this old.
The new windows were framed and installed on the first day. When they left for the first day, other then new windows, you would never have guessed they were there. Spotless clean up both inside and out. They were back right on time the next morning to do the trim and detail work. They were able to match the new windows almost perfectly to the style of the original 80 year old windows.
The new windows feel perfectly at home and in character with the rest of the house. Once again, when they were finished, they left the yard and house interior spotless. The new windows look amazing, they block a huge amount of street noise and the room no longer gets to cold or to hot. We still have a lot of work to do on our house, but anything to do with windows we will absolutely go back to Able Glass.