Overhead Door

We were visiting Portland and were staying at a home that had a garage below the house and on a steep slope toward the house. Our son borrowed the van and hit reverse and seriously damaged the garage door. Since this was not our house I needed to get this repaired or replaced quickly. Wow!, contacted Pacific Overhead Door and a rep came out the next morning, followed up with an estimate and then the tech was there that afternoon and replaced the door. Great service and the price was very competitive. Don't mess with anybody else, these folks are the real deal.

Pacific door had a competitive bid and was only slightly higher than Overhead Door of Portland and Ponderosa Door of Portland. The problem with Pacific Door is that after receiving their bid you will note on their quote that they require a 50% down payment before even starting the job. Because we had never done business with Pacific door we were not comfortable with that arrangement.

We contacted Ross and told him that we were not comfortable with the 50% down but that we would be glad to pay him upon completion of the installation. He was quite direct and said he was not interested in our business and we needed to take our business elsewhere. Which we did! We got a better bid, a better product and was able to pay Overhead Door of Portland upon completion of the job, as it should be.

I would not recommend Pacdoor as there is an unacceptable level of arrogance that exists within the company. I know times are good in construction but requiring people to pay 50% down to a company you've never worked with before is just a little much. I would recommend taking your business to Overhead Door of Portland.

My door was old already and was on its last legs. The spring broke and made it final. Time for a new door. Called them and spoke with Justin to get a replacement. He was quick to help me get the ball rolling and setup with an appointment to replace it. Inventory has been low but they had what I needed. Kyle arrived soon after and did an excellent job explaining things. He did a careful job and clearly has a knack for detail and quality. Contractors can be hit or miss, but this is a good one.

The whole experience was great. They arrived when they said they would; came up with a plan to work with my low ceiling; provided the quote quickly. Once I gave the go ahead the door arrived sooner than expected and installation was great. I would definitely use them again. As a plus, more professional and less expensive than the other quote I got.

You know when the garage door sqeeks and takes 3 or more remote presses to get it to operate?.Made the appointment and Tune started on the dot. he went right to the main issues- What a relief to know- it behaves on the 1st remote press, and it's quieter. Like a car, -moving parts need a pro once in a while!

The spring on my garage door broke and I couldn't open it. I called Pacific Overhead Doors and Rusty came out and immediately fixed my door with no problems. I love it when things go smoothly. Great company. Diane K West Linn

My wife and I were very impressed with Tim. He was fast, efficient and very helpful, even after my wife changed her mind his attitude was awesome. 5 stars. Thanks Tim!

I recently had to replace a garage door panel that was damaged when pulling out ot my garage. It is a 3 door garage so to make a long story short, I called a company ( I won't name) who came out, got the door down but then indicated a day or two later that to replace the damaged door panel I needed to replace the entire door (initial quote of $1,200) and that they could not find a match so to keep all 3 doors looking the same it would cost $3,600.

At that point I decided to look elsewhere and called Pacdoor. They came out looked at the door, indicated it was not manufactured by the company the first door company said and told me they would try to find a match to allow me to just replace the damaged panel. Fast forward to today the just got the new door panel installed. It looks great and basically is identical to the original door at a cost of $472.00.

It looks great and work perfectly. This company (Pacdoor) is honest, does good worked and won't try to suck you dry. An honest company! I know it's are but they really are honest people and do good work. I recommend them highly.

We had Pacific Overhead Door come repair our garage door. They arrived on time, did a wonderful job, provided great customer service, and all at a great price. We definitely recommend this company.

We had garage doors installed today, the installer was professional, prompt and made sure everything worked. They dismantled the old system and hauled it away without hesitation. We have a great new system, great looking garage doors and they left everything clean and tidy. It was a 5 star experience, customer service was excellent, start to completion. P and K in Milwaukie OR

New custom wood door, they were even willing to play around with building a custom entry door to match!