1stWindows.com

I have been researching windows for a week or so now and 1stwindows became one of my contacts. They impressed me right away. I forget his name, maybe Doug? But I called and this gentleman talked to me On the phone for 45 minutes and gave me so much info about windows, codes, product and everything in between. He was so patient and genuinely cared and seem to love his job.

Then I called another time And the other guy who works there is equally as helpful! I am just finishing up the quoting process but I really Hope this company gets my order (I am quoting two brands and they carry only one of those). Their prices are so competitive too! Thanks guys for being so helpful and down to earth. I appreciate you.

The 1st windows team was fantastic! We did several iterations on our remodel and they were lock-step with us every move we made. Now the lead time with the supply chain issues was crazy, but they kept us posted and the delivery date/time never moved. On-time and in perfect condition in our delivery from their SoCal facility to us in Scottsdale, AZ. Add to that the great pricing and we will be ordering all our Milgard windows from 1st Windows. Luis was great!

Luis and his team are very knowledgable and helpful. Quick to respond and provide awesome customer support after. We mainly use them for milguard windows

I was a little apprehensive about custom ordering my own Milgard windows but it was relatively easy and cost effective. I had a great experience with 1stwindows. I took all my measurements, entered the information on the website, and Luis D. called to confirm the measurements and which side my window would open. Luckily he double checked because I had one window wrong.

He gave me a delivery date (about 4-5 weeks out) and my windows were delivered as promised. I admit, their website looks a little outdated, but it's 100% legit. I will be ordering from here again and will refer them to anyone I can. Thank you

John and the staff are easy to work with. They get it right the first time.

Luis and Doug provided us with nothing short of excellent customer service throughout our window and door ordering process. They provided prompt and responsive assistance to us every step of the way, and particularly shined when we needed extra help. Add to that their competitive pricing, we highly recommend that you call them for windows and/or doors.

I bought 5 Milguard windows thru 1stWindows for a small cabin I am building. The website was easy to use, and provided instant quotes on custom window sizes. The windows were cheaper than going to Lowe's, even after the $200 shipping, and better quality. Plus, I wanted to custom sizes that Lowe's didn't offer. After placing my order, 1stWindows called me to confirm, and then sent the order off to Milguard. In about two or three weeks, the windows were delivered by Milguard to my home. The windows are great quality and I am very happy.

I called 1st Windows out of the blue two days ago because our home has Milgard sliding glass doors and windows and a door handle was breaking. The windows and doors were already here when we bought the home and I don't know who the previous owners used. Anyway, John answered the call at around 4:40 and asked me to take a picture of the handle and send it to him.

The next day, he emailed me that he had a handle in stock. I went by to pick it up today and there was no charge. If you are considering replacing your windows or doors, I say give 1st Windows a look. John was so responsive and on top of things, then he didn't charge me. I suspect that he is great to work with and fair if you use him.

Very nice and kind. They carry almost everything about doors and windows. Workers are knowledgeable about doors and windows. You can ask anything about it. =

I have used 1st windows twice so far to purchase windows. I purchased Milgard windows thru 1st windows and they have the best pricing i have been able to find. I have been dealing with Lius both times, and he has done such a great job and I am very happy with the customer service. I would highly recomended 1st window, and I plan to keep using 1st windows for all my window purchases.

I purchased 2 windows and a patio sliding door in February. They look great! New patio slider works very well. Opens and closes very efficiently. Also, it is quieter in that room and temperature in room is much more comfortable. Same with rooms where new windows went in. Doug Lopez gave great customer service from our first contact to completion of the installation.

He is very informative and a nice guy! My order arrived faster than the projected date Doug originally quoted. Price was right in line with competitors price quotes. Doug's attention to detail was selling point for me. I plan to have Doug install 3 more windows this summer. Thanks Doug!

My second experience today at 1stWindows was a wonderful one. I believe it was Doug who fixed our Milgard window and he did it efficiently and the price was right. The service was fast and the all the personnel were very friendly, very nice, and I would absolutely recommend anyone to go to 1stWindows. Our first experience was just as great when we got a great price and great installer for our Milgard sliding glass door. Thank you 1stWindows!

I needed a Snib thumb latch for a Milgard vinyl sliding patio door for one of my apartment units. Online everywhere snibs are not sold separately instead you must buy the entire handle and locking mechanism at a cost of $79. After a day of driving all over the south bay looking for an in stock handle with no luck finally I went to 1st windows. There I met with associate John Moddocks and rather than charge me for a part that I didn't need he found a spare snib and instead insisted that I take it free of charge.

When I asked why he said that if it saves me money and Milgard technicians time then it is worth it to him after all it was a spare, and it was simply good business. I was wowed. It is refreshing to find professional, and honest customer service like this now days. I represent a property management company that owns 65 properties with several new beach developments currently being built.

After I mentioned my experience to the owner, he vowed to give them some window business and is extremely pleased to have a new future door and window dealer that exhibits such integrity. Let it be known that a $2 part and a little honesty goes a long way. I would recommend this company to everyone business, and family alike. Thanks John!

Best prices on Milgard windows - And especially great if you are local - you can pick up and save the shipping charges! Once you order -they call to confirm sizes and ensure your order is accurate. Our whole house is now Milgard!

Had a really poor experience with customer service. Was referred to this company through the Milgard website and received a fairly quick response from their team via email. Was told I'd receive a call from their associates, but never did--even after contacting them twice saying I never heard from them. I get calls with people trying to sell me things daily and here I am trying to spend some money with this company and I can't even get a call back. Bad business practices.

We went to five places looking for windows to use in our remodel. These guys are great, even though they are off the beaten path- an industrial park in Signal Hill. They had the capacity to complete my order through email and a couple phone calls - initiated by me. John was great and handled all my questions in a friendly way, even though I am sure I asked numbskull questions- a lot. Doug was great also and handled a size change request for us while John was out of the office.

Other window shops wouldn't even talk to us if another person had previously quoted us. The fifth star is solid. I called with a concern about my order today and John was right there for me- at another shop, calls always went to voice mail- he called the manufacturer and put my mind to rest. Glad we kept looking for windows and really glad we found these guys.

Great experience with the guys at 1stwindows. I ordered windows and doors from them and the prices were very good and the process was very painless

Doug was great to work with. The installation process went smoothly and we couldn't be happier. I would highly recommend Doug to anyone looking to replace their windows.

I am a Licensed General Contractor in the South Bay area. I have been purchasing my windows from 1st Windows for many years and am very satisfied with their prices and overall customer service. As a Window Installer, I am always looking for the best price up front, no games, and quick response times. I get all of that with 1st Windows. After several years of purchasing through 1st Windows, they sponsored me to go through the AAMA Installation Masters School.

Now I am one of few Certified Window Installers in the South Bay / OC area. Being in construction for 25 years, I can say the service and pricing doesn't get any better. Thanks 1st Windows!

We have used 1st Windows on 2 different occasions. The second time was an entire house. We received 3 bids and no one could beat the pricing on the Milgard windows. Doug was very personable, with excellent communication skills, he alway got back to us. 1st Windows is highly recommended.

1st Windows is great especially if you live in So Cal. Don't hesitate to call with your window questions and work out the details. I have used them for various home, apartment, and neighbor projects for more than 7 years and it always turns out great. The guys at 1st Windows will help you to ensure your replacement or new built windows turn out like you want. Compared to big box stores and other window suppliers 1st Windows is the place to go. Planning, cost, their website, and personal service you can't go wrong. Sincerely, Dennis

I have been associated with 1st Windows for approximately 8 years. I have numerous apartment building and I am continually replacing the old aluminum windows. I was told about 1st Windows from a neighbor and I have never been disappointed. They are extremely helpful and knowledgeable on all makes of windows. This place is without a doubt a quality operation.

You can't bet the prices or the services they render. If you are looking for windows, doors, etc. etc. don't waste your time, contact them and you will 100% satisfied. Al, Huntington Beach, CA

Extremely competitive pricing, great service (they called me the next day after I ordered my windows and verified all information and gave installation tips as well as tips on building codes, etc.) John @ 1stwindows.com actually held my order until I had determined some crucial info with the city. This info he informed me of during our phone convo. Turned out not to be a big deal, but could have been had he not suggested to at least check it out. Strongly recommend these guys.

1stWindows.com is the online presence of Californian Distribution Center. You can get online prices anytime and a live person during normal business hours. They DO answer the phone! Tottally reliable and recommended.

Ask for Doug. He not only will guide you to best solution. He will get you the most for less. Noone else in South Bay comes close. He service all mamjor brands for windows and doors.