WE MANUFACTURE, SELL, INSTALL & SERVICE Rolling Doors Rolling Grilles Overhead Doors Garage Doors Loading docks High speed doors Personnel doors Sliding gates Fences. For fifty years, thousands of customers in the New York Metro area have relied on American Door for the highest quality door products and conciliary products ranging from garage doors, rolling doors, personnel doors and hardware to dock levelers, seals and shelters.Adapting to the changing marketplace, American Door continues to provide professional services to many of its long-time customers who have chosen to centralize facility maintenance in-house or with an outside single source provider.
Services
In times when entrance or loading dock equipment fails, may it be due to mechanical failure or an accident, the importance of a fast and skilled on-call service provider, with a fully stocked warehouse and the ability to produce parts, becomes very clear. Our years of experience will help you manage your building, warehouse or factory smoothly and more efficiently.
The EntrexGuard Rolling Aluminum Doors offer a wide range of storefront protection solutions when looks matters most. These sleek and lightweight doors come in a range of designs, and endless color choices. Contact us to create a solution that fits your specific requirements. The EntrexGuard Rolling Aluminum Doors feature industry leading materials and are more suitable for semi-secure locations. This cost effective solution will help you sleep better at night knowing your valuable equipment or products are secured.
If thermal efficiency, durability, and strength are essential for your bay door, American Door's AM200 can be your ideal solution. Your facility can benefit from a virtually maintenance free overhead door, featuring foamed-in-place insulation, corrosion-resistant skin, and steel integral struts. The AM200 Insulated Sectional Door includes continuous solid core polyurethane, not only lending strength and thermal efficiency, but also making for quieter operation.For even lower maintenance requirements, reinforcement plates are secured at the hardware mounts.
For a stylish way to seal an area, the security grille is a popular solution. With its aluminum tracks and quiet operation, rolling security grilles blend in easily. They are great for office and institutional environments, and they present a strong barrier to entry. You can add an emergency egress system, as well.
Reviews (10)
Jared Schaffer
Sep 09, 2021
Rueben Mizrahi
Jul 06, 2021
David Hsiao
Jun 12, 2021
Had issues with a rolling door, called the company and was able to speak to the owner right away. He had a crew on site the next day, identified the problem and replaced the slats. Problems solved within 12 hours! Owner called after job was done to follow up as well! Will recommend American Door to anyone! Very easy to work with! Great local company right here in Suffolk, great people!.
Lp Kp
Dec 25, 2020
Robert Trites
Dec 23, 2020
So a few nights ago one of our trailers hit our mechanical gate disabling it and basically shutting down our facility! American door was there within an hour and had us up and running! The next day they fabricated a new gate and was as good as new. Very professional group of guys and back office staff! Thanks American Door
Exceed Office
Mar 10, 2020
This company is horrible with COVID-19 my car was stuck in the garage and they said they would come out to take a look at the door but they need a credit card upfront. When they arrived, they sprayed the motor with electrical spray and the door worked never gave me an invoice and charged the card 543.13 when I called and complained they issue 108.63 credit and the rest was the charge that they said they are entitled because of COVID-19 and they have reduce workforce so pretty much they took advantage of COVID-19 and charged me for a service call no parts nothing $434.50 I cannot believe this company taking advantage of the situation no invoice nothing just charge the credit card if that is not price gauging i do not know what is.
When I called and complained they just issued a credit of whatever they wanted and again made their own pricing again no invoice nothing. How do you come to this amount for spraying electrical spray on the motor on the work order there is no pricing either just wrote we have credit card # They used COVID-19 as an excuse I guess my next step is better business bureau complaint dept beware when you give your credit card to this company
When I called and complained they just issued a credit of whatever they wanted and again made their own pricing again no invoice nothing. How do you come to this amount for spraying electrical spray on the motor on the work order there is no pricing either just wrote we have credit card # They used COVID-19 as an excuse I guess my next step is better business bureau complaint dept beware when you give your credit card to this company
Amanda Telin
Feb 01, 2020
Richard Kelling
May 02, 2019
Singh Manny
Feb 26, 2019
Arranged for a service on a door beginning of the week told it will be done same day. No one shows up monday. Call tueday was told they be in today no one shows up. Call weds spoke to supervisor and assured some one will be there next day no one shows up. Call friday it was late and customer service said no one is in but the tech will be in touch and no one called or showed up.
Call back Monday next week spoke to someone said this afternoon it will be done no one shoes up and call back in the afternoon spoke to a supervisor and said we dont have anyone avail told me to just call someone else. My question why wouldn't you just tell that in the beginning of last weak so I would t have waited this long for a simple call someone else.
Call back Monday next week spoke to someone said this afternoon it will be done no one shoes up and call back in the afternoon spoke to a supervisor and said we dont have anyone avail told me to just call someone else. My question why wouldn't you just tell that in the beginning of last weak so I would t have waited this long for a simple call someone else.
Rebecca K.
Dec 24, 2017
Their customer service and scheduling service is terrible. Unless you have an emergency, don't bother trying to get them to come for routine maintenance or any basic care. I have been trying for two months to schedule a maintenance appointment with them. I have scheduled an appointment three times already where they have taken the call, confirmed a date, and then no-showed.
They take your info down as if it matters. because clearly it doesn't since they don't even bother giving you a courtesy call to let you know they are backed up (or whatever excuse they have) and can't make it. They clearly can't handle the level of business they have or they're just gunning for the more expensive projects and neglecting anyone else.
It's despicable. I was told I was being rude when I simply asked if "they did this to everyone?". They tell you they'll call back and never do. They make appointments they can't keep. And all the while, your gate deteriorates until it is broken and a more expensive job. I asked them, "how can I make an appointment for maintenance and guarantee someone shows?
Do I need to schedule a week long window, instead of a day?" They had no answers and no way of helping. They originally installed my gate, so I wanted continuity, but I guess they don't care about retention.
They take your info down as if it matters. because clearly it doesn't since they don't even bother giving you a courtesy call to let you know they are backed up (or whatever excuse they have) and can't make it. They clearly can't handle the level of business they have or they're just gunning for the more expensive projects and neglecting anyone else.
It's despicable. I was told I was being rude when I simply asked if "they did this to everyone?". They tell you they'll call back and never do. They make appointments they can't keep. And all the while, your gate deteriorates until it is broken and a more expensive job. I asked them, "how can I make an appointment for maintenance and guarantee someone shows?
Do I need to schedule a week long window, instead of a day?" They had no answers and no way of helping. They originally installed my gate, so I wanted continuity, but I guess they don't care about retention.
