Garage Door Specialists

We had Mike come out to fix the spring on our garage door. Not only did they fix the spring, but they also took the time to inspect other important components on the door. They replaced a fraying coil, and added some weather stripping to help cover a gap at the bottom of the door. They were here during the time they said they would be here. And they also were able to come the very next day after our spring broke.

In this day and age it can be hard to find good honest help. These men went above and beyond for us and I know the garage is safe to use. I won't be needing to find another garage door company and it didn't break the bank! Thanks for all your help Mike!

We needed to switch out old wooden garages doors that were 20+ years old. The company owner, Rob, came out personally to measure within a day of us calling (very responsive). We also had another company out. Rob is trustworthy and indicated we needed standard factory sized doors which saved us a considerable amt of money (while the other company that quoted said we needed custom sized doors).

His bid was competitive and his reputation both on Yelp and other social media outlets came highly recommended. We are extremely pleased with his professionalism, communication and quality of the doors he installed. Thank you Rob for a job well done!

We were caught in last fall's supply chain delays, but weathered the storm. Rob kept us informed throughout, was quick to schedule delivery once door arrived, and installation was trouble-free. Particularly noteworthy was Rob's patience in handling our many uncertainties re style and color. We listened, and learned, and are 100% satisfied with the result.

Garage Door Specialists are an outstanding company On a very cold Sunday afternoon our garage door was damaged by a vehicle that slid into it from black ice on our driveway trapping our cars in the garage because the door was inoperable. Within a few minutes GDS's Rob answered our call and asked us to text photos of the damages and after saying "Yikes" proceeded to arrange for us to have someone out early the next morning to get our cars out of the garage so we could be mobile again. We are so pleased with their prompt and professional service - our new garage door will be installed in a week. A truly professional company to do business with.

We were having a crazy week and then our garage door system broke down on one of the coldest days. We were so lucky because I called GDS and we had a very nice man come out to our place in less than 30 minutes. He was honest and helpful and he installed a brand new system with quiet rollers for us and we're so happy with our new system and just so grateful that GDS responded so quickly to help us in a tough spot. Also, this was my first time working with GDS, and since I've previously worked with other businesses providing the same services, I can say without a doubt, that GDS offers their services for more than reasonable prices. I definitely will call GDS again in the future and will recommend their services to family and friends going forward.

Rob, the owner, was super responsive via email. He quoted a fair price based on our requests, and set the appointment. They installed our garage door in 2004. A very experienced technician, Scott, handled our job. He showed up on time and cleaned up any debris. I highly recommend them. We are enjoying a much quieter garage door because of the belt driven LiftMaster unit. We will call on them again in the future.

Nothing but good things to say about Garage Door Specialists! Rob responded quickly to all of my inquiries/questions and helped me find an in-stock door that would work great for the heated garage on our new construction home. GDS was able to accomodate our hectic schedule and were very flexible & understanding on the day of the install when we ran into a couple of issues (on our end, not theirs). I wouldn't hesitate to recommend them to any of our friends/family looking for anything garage door related!

I would give this place 1/3 of a star if I could. Customer service: nonexistent. Price competitiveness: rip off. Ownership: laughable. If you are really in the mood to be aggravated and more frustrated than necessary, use Garage Door Specialists. They will not do the job and charge you a hefty price while not doing it. They'll also try and swindle you into a repeat service to make an extra buck when they didn't do their job initially. You're better off sledgehammering your garage door with your own two hands than going with these crooks. We would all be better off without their business. Thanks.

We needed a special garage door opener installation, with special rails to allow space above the existing garage door so close to the ceiling. They offered and installed exactly what we needed, and lubricated the springs and wheels. The door opener works great! Very happy with the entire experience.

Needed a new garage door keypad. Mike was awesome, friendly and efficient. GDS had installed our original garage doors and will continue to be my go-to for garage door needs. Highly recommend this business.

We bought a new garage door package. Quiet, outside entry pad, battery backup, decorative panels with windows in top panel (more functional and safe when moving around in garage), insulated to the max with internet connectivity for remote opening and closing. The installers were professional and courteous. Great function, investment and curb appeal. Sales very helpful in navigating us through the choices. Company to do business with.

Purchased a house and one day it dawned on me, "Is my garage door suppose to be this loud?" Called up Garage Door Specialists and they scheduled a visit. Technician Scott showed up and was awesome! Apparently my garage door was NOT suppose to be noisy and he performed much needed maintenance and repairs quickly and efficiently! After Scott completed the service, it was night and day.

My door is 10000x quieter. All I hear is the motor (which itself is pretty quiet) running when it opens and closes the garage door. This totally blew my mind. I highly recommend getting your garage door checked out if you have never done/if you garage door makes any sort of crazy noises when it opens or closes.it is NOT suppose to do that LOL. You won't be disappointed with these guys. Thank you so much GDS and Scott!

Our Townhome community had the original garage doors that were over 16 years old. Owners were having issues & we decided to replace all of the doors to upgrade our property. Rob took the time to work with us & advised us what would be the best given our needs. The entire process from start to finish was executed both timely & within our budget. Its' nice to know that Rob (the owner) is available & was a pleasure to work with on this project!

I have used them on multiple occasions from replacing my motor to replacing my spring. They are fast, efficient and professional and I have always been able to get serviced the same day, usually in less than an hour in Arlington Heights. I recommend them without reservation.

From start to finish, a great experience! Rob asked me to send photos of the broken door part and then gave a reasonable quote via email. We then spoke and confirmed an appt. Technicians Scott and Mike arrived on time and were very professional. Quick, responsive and stellar customer service. Will absolutely continue to use garage door specialists and recommend them as well!

GDS has installed a replacement garage door and new front entryway for us over the years. Always professionally installed and Rob is always there to answer questions and provide suggestions for the design. Working with a long-term owner who is always there to help is a huge plus. Today GDS provided service to replace worn parts on the garage door and also do a general tune-up.

The technician Scott was on time, courteous and professional. Replaced the door seal and rollers, checked operation and lubed the moving parts. Like having a new door. Also gave me some tips to help keep the door in good shape going forward. Fast response, quality service and a fair price. Why go anywhere else?

They did a great job. They came out the same day, diagnosed and fixed it quickly. The repairman was very competent and customer friendly.

This issue came up again because my daughter's door needed work. She found a good company. But I was reminded of the service I got from Garage Door specialists. I was looking at my door springs and I found these guys installed two different springs on my door! One spring is clearly a smaller in length and diameter. This means one will break before the other. Also my door is out of balance and I had to add weight to balance it. I found online that this is not the way it is supposed to be done. Beware if you use these guys.

Just had our new garage doors and openers installed by GDS in Wheeling. What a great company to deal with! Right from the beginning Pam answered our preliminary questions, and then Rob came out to measure and spent time to explain everything. The installer was a terrific guy, very knowledgeable, and when he left there wasn't a single thing left behind. He cleaned everything up. You wouldn't know we had doors installed. We highly recommend this company and if we could give them more than 5 stars, we would. Awesome company.

In your reply you conveniently omitted statements in your initial response which had a number of untruths! "We did come within the estimated cost we gave you over the phone. When the tech saw how bad the rollers were he gave you the option to replace them. The cost was given up front & honest. The product you refer to from Depot is a DIY low budget product.

We do not use these, we use better quality product. Keep in mind the rollers were sold INSTALLED not as a DIY. Many people get injured replacing their own rollers & spend more on emergency room visits than the labor we charge to install. You were not double charged. The springs were done as quoted. You chose to have extra work.that was very much needed, so extra labor was involved.

The charges are correct & is e have not changed them in many years. Most important, is he told the cost BEFORE doing the extra work & you agreed. We never do work that is not authorized by the client first. That is partly why our ratings & reviews are so positive. Honesty, integrity & professionalism always. You did not know you needed the extra work therefore neither did we.

When Mike told you his findings you agreed at the price quoted for high quality quality product delivered & installed for you. Hopefully this clarified the situation. I stand by tech 100% as they are NOT on a commission pay. They diagnose issues & recommend solutions which can be declined or authorized by the client. I would have done the exact same.

Best regards Rob" You seem confused and to reiterate as you seem to have changed your tune slightly. I only saw the technician when he arrived and when he had completed the work. TRUE I did ask him to check all springs and cables and replace if necessary BUT not rollers. 1. "When the tech saw how bad the rollers were he gave you the option to replace them.

The cost was given up front & honest." Not true this was never discussed! 2. "Most important, is he told the cost BEFORE doing the extra work & you agreed. We never do work that is not authorized by the client first. " Not true this was never discussed. 3. "You did not know you needed the extra work therefore neither did we. When Mike told you his findings you agreed at the price quoted for high quality quality product delivered & installed for you.

Not true this was never discussed! Again I will state I only saw the Technician when he arrived and when he presented me with the bill so the above three statements are incorrect.

Professional, friendly, prompt, quality. If one can associate these above qualities, what more can you ask for. Called in the late am, arrived early afternoon, Rob was everything & more, price was fair. Thank you GDS, a customer since the 80s

I am beyond happy with this company. From first meeting to install they were true professionals. I immediately could tell Rob was honest. He helped me sort thru so many options without ever pushing me. I felt like he was more of a consultant than a sales guy. Their pricing is very fair as well. I would highly recommend Garage Door Specialists!

I accidentally back into the garage door and knocked one of the rollers off its track. Also noticed tangled cabling that kept the door from closing all the way. Left message for Garage Door Specialists on a Sunday evening and requested service for Monday. Sure enough, I got a call first thing Monday morning, and an hour later, got a courtesy call from Scott saying he was on his way.

By 9:15AM, my garage door was fixed and back to normal. This is top notch customer service from start to finish. Very professional, courteous, timely, and competent. I can tell they really value the customer's experience. Highly recommend.

Outstanding service! My better half accidentally pulled out of the garage when the door wasn't fully open. The roof of her car took the brunt of the damage, but the bottom panel of the door was knocked out of the track, and the weatherstripping was pulled completely off the bottom of the door. This happened on a Saturday afternoon at around 3:30.

By 4:45, GDS was on the scene, and put the door panel back on track. The technician ordered a new weatherstripping (better than the original!) and it was installed by Thursday the same week. I paid a bit of a premium for the Saturday service call, but I really needed an operable garage door, so it was worth it. I highly recommend GDS. Fast, professional, friendly.

Bob G Had a garage door opener that was over 20 years ago. Looked on line, found the company that made the garage door. Seemed that my car would not open the door, however inside it worked, Told Rob that there was a box against the wall, The lock button that was blinking rapidly, held that button or a short period of time and it stopped blinking. Then I went to the car and the door now opened. Rob was patient and great, never thought I would ever be able to open it!'

I had to pay someone else to fix the work of GDS, because they left behind a partially destroyed garage and wouldn't fix damage due to their poor installation. The door was installed too close to clear the drywall above it and started catching it several days later. This caused significant damage to the drywall and the door would no longer open at all.

They would not come out on Saturday or Sunday - we had to park outside. They eventually made it out on a Tuesday. The installer and his manager came to assess the damage. Their solution - easy! Door catching on the drywall? Just cut off the drywall! They refused to re-adjust the door multiple times and I finally gave in to cut the drywall so that my family could use the garage door they installed.

We now had an ugly strip of unfinished wall above the door that was not there before and another huge (about a square foot) hole where the drywall was ripped off by the garage door and had to be cut off. When I asked what's next, how do we fix the drywall the manager said "oh, we don't do drywall or paint". I asked him if he wanted a number of someone affordable who does - this is when I was told that: 1.

They were at my house out of their good will (never mind the so called warranty) 2. They are not responsible (the before and after pictures clearly show what happened - the door caught the drywall) 3. Previous owners of the house had the same issue (Was not an issue for at least 3 years I've lived with the old garage door. You installed the garage door with the rails, this was the time to make sure the door clears the drywall by more than a hair's width) 4. "I'm sorry you feel that we are responsible for fixing the drywall, we'll just agree to disagree" (If I came to your house and punched a hole in the wall, then told you "I'm sorry, I don't do drywall" how would you feel?). I would be wary of GDS warranty as their comments and actions seemed to show they don't stand by their work.

2 days ago I drove off my garage without letting the garage door go up all the way. What a nightmare. I call garage specialists, they came to my house in 2hs after my call. Gave me a quote and told me that the damage was too great to fix it and I need a new garage door. I couldn't wait because my house was opened. The rain that assisted me was so gracious and helpful, getting a new door right the next day install by noon. Easy breezy process. What a pleasure dealing with the them.

I had an excellent experience with GDS. Rob, the president, did the initial evaluation and estimate. Very friendly and professional. He helped me choose the best doors for our house based on the exterior appearance and offered the more moderate priced doors rather than the highest priced ones. The doors were installed by his son, a super nice guy, who did a great job. However, a few months later, one of the doors was making a clunking noise and I emailed them.

I received a call from the office and they were able to send someone out right away (20 minutes) who adjusted the spring (5 minutes) and gave a friendly wave good bye. I could not be more impressed by the professional and efficient manner in which they do business.

Amazing! Rob, the owner, provided phenomenal service and an excellent price. He was super responsive to my numerous questions via email. He gave us a wonderful solution to replacing a decades old door. His installers were excellent - super nice, friendly and very competent. Very, very happy. A great business owner! Thanks! A++++

I searched the Norhshore area for new garage doors. GDS was one of the few with a showroom which was a huge plus. I met Rob and was able to discuss what I wanted and get the info I needed while actually looking at doors and hardware. I found some others that carried the same or similar products and found one that was a little bit cheaper. Most of the others I found sold the doors and would have a subcontractor do the install.

I went back to GDS and Rob because I felt very comfortable that he and his company sold and installed the doors and would still be there down the road if I needed service. Also, the service that I did recieve from GDS was completely professional and turned out to be actually better than promised. My house is wood sided and Rob was also able to arrange for a siding guy to do a small job involving cladding the wood frame around the doors with aluminum so I wouldn't have to scrape and paint and now the whole garage door and frame are maintenance free.