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J & J Reliable Doors J & J Reliable Doors is a family-owned company founded by John Synowiec in 1989, serving the Will County, Dupage County, Cook County, and surrounding areas. We offer a wide variety of solutions to all of your garage door needs. You can expect prompt, professional service with J & J Reliable Doors. We pride ourselves on our level of professionalism provided to each and every customer. From the very first phone call to the finished product, you can count on prompt service, professionalism, and customer satisfaction.
Services
J&J Reliable Doors offers complete garage door/opener repairs and service, no matter the make or model of your equipment. So whether you want to schedule a preventative maintenance inspection & tune-up or have a specific problem that needs to be repaired right away, J&J Reliable Doors is equipped to handle all your garage door needs 24 hours a day, 7 days a week.
As the largest single feature on your house, your garage door typically represents the primary focal point of your home's exterior. That's why it's important to choose a door that best compliments your home, as well as satisfies your personal needs. The following are features that you might want to consider when purchasing your next garage door.
They don't require repainting, resist rust, don't warp, and are much more weather-resistant than wood. Provide much better insulation than wooden doors. An insulated steel door will not only keep the garage (and entryway into your home) warmer in winter and cooler in summer, but it also muffles noise.
The majority of garage door openers manufactured in the past decade have either a 1/3 horsepower or a 1/2 hp motor, though some 3/4 hp motors are also now available. And while it's true that a 1/3 hp opener will open most properly balanced garage doors, as the horsepower increases the strain placed on the opener normally decreases.
Reviews (36)
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Jeff A.
Jun 18, 2022
Excellent service on time and very reasonable for service delivered will definitely use again if needed.
Julio V.
Jun 08, 2022
Very fast to respond to quote and service request! I sent a request for quote to install a Genie garage door opener at 8pm on Monday night. While other companies said they would not install Genie openers, J&J responded with a very fair quote for the install by 10pm. Not only we're they quick to respond there but Doug was here to install at 930am the next morning. I appreciate him walking me through the work after and servicing the door to ensure smooth operation. I would definitely recommend these guys.
Sal Judeh
May 27, 2022
I've used these guys for all my garage needs and have never had a problem till now. I've been calling them for about 2 1/2 months now to get a garage door screen installed and they keep telling me they'll come out and just keep blowing me off. I would've preferred for them to just tell me to call someone else and would've already had this installed by now.
Juan A.
May 09, 2022
Such amazing service. Gentlemen came out right away. Fixed the door and took the time to explain to me how it worked. Very honest and straight forward. They are my go to from now on.
Megan R.
Mar 29, 2022
Great experience, quick to arrive and fixed our broken door within a half hour! They were very reasonable too.
K. D.
Mar 18, 2022
Great service! I will use them again in the future. Called because my garage door had a small dent that would not allow my garage door to close properly. John helped me over the phone to have Doug come by and fix the problem the same day! Highly recommend.
Kurt Salah
Mar 15, 2022
Our old garage door literally came off the rails at 6pm on a Saturday. Called J&J and they were there in about 10 minutes. They were able to repair it in short order and get it working better than before! I'd call them in a heartbeat for any future garage door issues!
Mike Conners
Feb 18, 2022
They put a rubber stopper on the bottom of garage door and two weeks later it crack and they will not come back to repair.terrible people.
John Rossi
Feb 15, 2022
John & J & J didn't know how too fix my air leak on the garage door so on Numerous calls to them they would tell me they were on the there way to my house to repair my garage door and Never showed Up. BE CAREFUL not Professional.
Christine H.
Feb 09, 2022
Very responsive, professional, and fair with price. Fixed the problem quickly. Highly recommend!
Slavko B.
Dec 31, 2021
Been having some troubles with our garage door not opening the last couple weeks and finally reached out to a number of places on 12/30 to see if we can get someone out to come take a look. Not only was J&J the quickest to respond, they were able to send someone out the next day - on New Year's Eve. The serviceman, believe it was Doug, heard me out on all my problems and concerns, inspected everything and offered me a few options in regards to getting a brand new door opener vs routine maintenance. We've got an older Genie opener with a heavy wooden door, so he also gave me estimates on what a new setup might cost for the future.

For $69, the service call was well worth it and he got the door operating smoothly! Greatly appreciate the service, and when we need new equipment down the road, I know who to call!
Lori Changas
Dec 29, 2021
Our garage door broke 2 springs in one day.the day before Christmas Eve.we reached out to John at J&J and he came out that day and replaced the springs! He also oiled our door so it would run more smoothly. He was a life saver! Great quality and friendly service! Thank you!
Chris D.
Dec 02, 2021
Garage door chain came off. Set up an appointment. On time, very friendly told me exactly what was wrong and fixed it in no time at all. Very reasonably priced. I would recommend them for any garage door service or replacement and will call them again when the time comes to replace the opener.
Gary Eisen
Nov 20, 2021
I recommended J & J to friend who had a damaged garage door. They were out of town. J & J went there the same day and fixed the door so it was usable, relieving my friends stress. They are the best! 5 stars proves it. Don't hesitate to call them.
Sam D.
Nov 14, 2021
John was great. My wife hit the track with the car and couldn't close the door. John showed up the same day with all the parts and pieces needed to complete the job quickly. Replaced the damaged piece of track instead of just bending it back. A professional job well done for a good price.
Mike Schnyders
Oct 30, 2021
Great customer service from Jon. He was punctual, personable, and did a great job fixing my door. Highly recommend!
Stephen H.
Oct 06, 2021
This clown didn't answer multiple phone calls. Finally gave us a quote and made an appointment to come out to do the work. Then no call no showed the appointment. I called for an explanation got his voice mail. They are not reliable at all.
Jean C.
Sep 26, 2021
Very reasonable price for an emergency fix on a Saturday evening. Got a fast response and luckily it was fixable! John Jr was great - very nice and did a great job. I highly recommend them for your garage door needs.
Sandeep R.
Sep 25, 2021
Installed garage door opener in time and with in better cost than other providers. I would highly recommended them for any of your garage door needs.
Edward E.
Sep 16, 2021
Fixed our door for only $60. Wife ran into it with her car. Also had J&J I stall a new opener, great job start to finish. I highly recommend to all. Great services, reasonable prices. Good communication. A+
Joe Johnson
Aug 29, 2021
They installed 2 garage door openers for my new home. They were very nice, friendly, professional and did great work. The owner even recommended/installed an additional part (a horizontal support bar for the top of the panel) that was missing on my one garage door. I would recommend them to anyone looking for garage door services or maintenance!
Chris M.
Jul 16, 2021
I left a message at midnight (door wouldn't open and I had a trip planed for next day). I could not even lift the door manually. J&J contacted me the next morning, had John (the son) out to my house by 11 am. Polite, professional, efficient. Broken spring. Replaced both springs and lubricated wheels and hinges within half hour! Done. Good as new. Better than new! I made sure they put their sticker on my door because they are now my go-to garage door service company.
Kate Fahey
Jun 23, 2021
Found J&J through a google search after our garage door spring broke. Called first thing in the morning and Jon Sr. answered. Polite and kind, told me they'd call around lunch time with more info. Got a call at 11 or so from Jon, Jr. He came out and fixed everything within 30 minutes. Reasonably priced and quick service. Such pleasant people too! I wish they did things besides garage doors because I'd call them for everything :
James Fregeau
Jun 15, 2021
Great service and beyond timely. Reinstalled defective no questions asked! Thanks would recommend to anyone
James Tomaszewski
Jun 05, 2021
Outstanding service and prices. I recently had two garage door openers installed and several service calls over the years always on time, always professional and courteous. I've never been disappointed. Great company
Sharon Thomas
Jun 03, 2021
AWESOME! John was extremely professional and did a great job repairing our garage door. Same day service and at a very reasonable cost. Would highly recommend this company.
Thomas A.
Apr 27, 2021
My torsion spring broke on the garage door. They came out within a couple hours of calling them. Very reasonable and professional. Installed better springs than the door manufacturer provided. The tech inspected the door and showed me how to lubricate the door. AN all around excellant experience
Ama M.
Apr 24, 2021
I highly recommend J & J. They were quick to come out and help. Replaced my opener in very little time. All while being friendly and informative. Don't hesitate to use them. I'm very happy that I found them. Made this process easy as can be.
Siddharth D.
Apr 06, 2021
On time. Competitive rate. They got the job done and cleaned up afterwards. Would work with them again in the future.
Gabi
Mar 23, 2021
We were having a crisis because the garage door wouldn't open and we were about to close on the sale of our house. John came quickly on short notice and was able to help us. Very grateful!
Chad A.
Feb 23, 2021
Called J & J.they picked up the phone and they came out when they said they would (which was the next day). I needed a new garage door opener and thought John and Tate were very thorough. Their pricing was fair and I would recommend them to anyone.
Lauren O.
Sep 21, 2020
I called this company last Thursday, was told a repair man would arrive after 12N on Friday. the next day. No one arrived, so I called again at approximately 12:50pm, explained the above and again was told that the repair man would be called and arrive ASAP! NO SHOW at 4pm, called again. Left a VM as no one answered! No Return call. Tried again early Saturday morning, left a VM! NO return call this Monday morning! We're a previous customer and this is how we're treated?

This company is unprofessional, rude and ignorant. a word of advice. find a different garage company. I don't who this place thinks they are! I refuse, and will NOT, allow this ignorant place to disrespect me! I wouldn't even give them 1-star! Hopefully their business will suffer! My time is very important to me and I rearranged my Friday afternoon for absolutely nothing but a rude ignorant company and a no show service man!
Dianne C.
Aug 26, 2020
John and his crew were great! We absolutely love our new garage doors. We highly recommend this company. From the start, they provided us with the best communication and an honest price! Would give 10 stars if we could!
Rita C.
Aug 25, 2020
John came out right away and fixed the problem. Within 5 minutes it was fixed. I highly recommend this company. Great service.
Janet K.
May 30, 2020
Great job from the beginning to the end. Prompt contact about when Dan would be here. Sure enough right on time. Job was done better that perfect because he helped me with a noise I've been dealing with for years. Wasn't even part of job BUT he wanted me 110% satisfied. Well mission accomplished! I am so happy for Dan and for J & J. Their name will be given to anyone who needs any work on garage doors in my circle. Thank you J & J.
Rebekah C.
Aug 24, 2019
Look no further! I contacted J&J via Yelp late on a Tuesday night, as my tenants 40 miles away in Joliet were having issues with their garage door not opening. The door would open partway, then go back down. John responded via email before 7 am and we spoke via phone just before 8. Thankfully, they had availability to get someone out the same day.

As a landlord, being able to take care of business remotely is key as I also work full time. Dan arrived in the afternoon, called and explained the springs needed replacing, took payment over the phone and completed the repair and everything is now working perfectly! It was a seamless process from start to finish, I highly recommend them!