On Track Overhead Doors

Great company with even better service & prices. When my fiance and I moved into our first house two years, the spring on the garage door broke within the first week. I found On Track online and since they were close and I had a First-Year Home Warranty, I booked a service. They came 2 days later and were in-and-out within an hour and a half. Fast forward to yesterday, our garage door chain was being funky and wouldn't open the door.

I had their sticker on my garage door and I called them again. They had availability to come the next da;, the serviceman was prompt at 9am and left exactly an hour later. He explained everything that happened and what he fixed. AND it didn't cost me an arm and leg. HIGHLY, HIGHLY RECOMMEND!

What an amazing company! We had garage doors and openers put in by another company about a month ago. They werent put on right.the cable came off 3xs. On Track OverHead Door, came in and fixed all of our problems! Very professional and kind! Thank you. We will be calling you for our pool house door!

Exceptional Company. Ron, and Jay are a pleasure to work with and very accommodating. Matt N. is a superb installer with exceptional knowledge and technical skills as well as a hard to find, pleasant customer relationship ability.

Great overall experience and customer service with On Track- beginning with Jay providing a wide selection of style options on what would look best for our home to Matt's flawless installation of our new garage door, and walking us through the setup and options. I really appreciated their personable and professional approach and I'm thrilled with our new door!

Matt was AWESOME.he installed by new door opener, adjusted the springs, explained and showed me features of the new opener. I have used On-Track 3 times for routine maint, adding windows to an existing door, etc. ON-TRACK is the ONLY place I will call to service my door. Debbie Owens New Lenox, IL

We had On Track service our garage door for us. They're service tech knew exactly what the problem was. He was very courteous and prompt. We would highly recommend this company for new sales and future repairs.

Matt did a great job. Fully inspected to determine what was causing the issue with opener. A couple of adjustments and all was good, new opener not needed. He really 'measured twice and cut once'. Thoroughly tested to ensure he was complete. Reasonable pricing. I'd hire them again if I have any future needs.

I am beyond satisfied with this company. I was having trouble with my very old garage door opener and needed service right away. With it being a holiday weekend I never thought I would get immediate service, but I did. They fit me in at the end of the day and I was able to get a new garage door opener installed in just a couple of hours with everything I wanted.

The serviceman they sent out was Matt. He was very friendly, competant and informative. He even inspected and greased my garage door as a thank you for the business. When I am ready to buy a new garage door I will definitely be calling this company and I would highly recommend them.

Ron is the best. We built a house a few years ago, and like any house, there are issues. But whenever I have ANY issue Ron solves it quickly and reasonably. He has been one of the few people that I have worked with that is responsive, available AND competent. My garage door springs snapped. We couldn't get out of the garage. we called him and he knew what the problem was, had guys over within 2 hours and it was fixed. Dependable and available. I highly recommend him. Also very reasonably priced with routine maintenance. Which I also recommend getting

It was a great experience dealing with On Track Overhead Doors. The estimate went very smooth. They beat a competitors price by 15%. The install was flawless and very professional by Matt N. He is very experienced and cares about the quality of his work. I do not plan on buy another door, but I would recommend this company for a new purchase or general service/repair.

Matt installed a new garage door opener for me today. I called On track a week ago for a quote and the staff was friendly and professional. They gave me options of chain or belt driven and explained the benefits of both. When I called them on Monday they squeezed me in on Wednesday, my day off, so I didn't have to wait. Matt called on his way and was friendly and explained everything including how long the job would take. After install he explained the features and answered all my questions. Wonderful experience. I would recommend to everyone.

I called On Track Overhead Doors to install a new garage door opener and keypad for my garage. They had the best price on a Lift Master opener with 3 transmitters and the service was wonderful. Matt replaced the garage door opener and keypad in about an hour. He explained everything about programming and features, warranty and other options with the equipment if we are away from the house for vacation. fHighly recommend this company.

When calling to inquire about an appointment, the man that answered the phone was rude and unprofessional. I went with another company since first impressions are extremely important to me and they set the tone for the entire experience. Very happy with the other company I went with. Not everyone has phone etiquette.

These guys are awesome I called and they came out 2 days later but they offered to come out the same day. The man who helped me gave me the pros and cons of each new part but didn't try to make me buy anything. I originally just wanted an outside garage door opener and another one for the car- I ended up with a new motor with a rubber chain, 2 of the portable openers and the one for the house. I think I spent 380. I couldn't be happier. The master suite is over the carnage and I don't ever hear the garage door opening.

I'll keep it short and sweet as I'm still stuffed from the Turkey and Pumpkin pie. In short Jay V. from On Track Overhead Doors answered all my questions and provided a solid quote. I did have three other installers provide quotes but Jay came in at the lowest by a few dollars so the market is competitive. I read the reviews from previous customers and it just made sense to proceed with On Track Overhead Doors. Matt N. was the gentlemen assigned to install our door/operator and he's a true professional and took his time to do it right the first time versus coming back out for repairs like many who try to cut corners. Thank you On Track Overhead Doors you have a customer for life and will definitely give your name out to those in need of your services.

Bought 2 overhead doors from them that I installed myself. They also came over and repaired a problem on an old commercial overhead door I have. They've been responsive and helpful when I've had technical questions and most recently a design question. They've been responsive in setting up and keeping appointments. When I've gone into their office the manager(I think he's the owner) has been friendly and helpful. I'd definitely continue to use them.