West Essex Building Supply

I tried to give a local merchant my business. They charged me double for the same product at Home Depot. When I asked about that I was told in essence to shop at Home Depot.

Went in looking for an obscure product. While they did not have it in stock, Ken went out of his way to locate a store that did have them. Extremely helpful. Would highly recommend.

Tried to give them business rather than Home Depot but am never going back. Very RUDE service. At first young man tried to help me but didn't know the product so handed me off to a senior employee who was so RUDE I will never give them business.

Great service friendly atmosphere recommend people to shop there

Wouldn't deliver 500' of lumber. Considered it a small load! Lol. Guessing they don't work with the DIYers? Next time I'm building a house I'll give them a call.

I have mixed experiences with lumber yards, but these folks were great. Had what I needed, no fuss no muss, cut it to fit into a Honda. I will be back.

I had a 2 Anderson doors installed by Jaeger and it was great. Bruce and Curt were friendly, helpful, responsive and total professionals. I never even had to go to the store -- we managed all of it over email and phone --with C19, that was great! They came and spec'ed the project, I put a deposit down and they got the job done within a few weeks. But get this: the doors needed an adjustment 4 months later and they came back and fixed it within 24 hrs of my email. Amazing. I highly recommend the Jaeger home services division.

I've done business here many times. The lumber and main store is good, but the window ordering service (or lack thereof) will make you want to do business elsewhere. This is the second Or third poor experience dealing with them. The worker, Tom, ignored me at first to start off the interaction. I provided him with the estimate they provided last time so it should have been a simple order.

He worked on it for a few minutes and then took a customer who came after me and ignored me for an extended period of time. My kids (3 and 7) were freaking out at the wait until I eventually walked out. Go somewhere else where they value your business and care.

Just had a kitchen fire and went to jager seeing previous work they've done that was great! Waited days to hear back. Called, texted, got nothing. Have to go with another company because of them being unreliable.

We had our balcony doors replaced with a screen and composite storm door. Bruce and his team were a pleasure to work with. He helped us choose the right set of doors to match our previous look, but with much better functionality. The installation did not take long either. They arrived in the morning and completed the job by the afternoon. The quality of work is excellent and neat. I highly recommend Jaeger for any home projects. I know I'll be using them again in the future.

I can't recommend Jaeger Lumber Union enough. From the moment I walked in to the showroom, I felt welcomed. Our salesman, design manager and carpenters were all amazing! We ran into a bit of an issue with our home while installilng a front door and everyone from Jaeger was upfront, honest and willing to help us find the best solution for our home. We are extremely pleased.

Many thanks to Tyler at Jaeger Lumber! He went ABOVE AND BEYOND helping me today. I came into the store very stressed, (due to TableCloth Factory NOT delivering product as scheduled.). He was able to provide me with EXACTLY what I needed to hang four 20 foot panels of sheer fabric in the gymnasium. all in time for the MJS 8th Grade dance! Dance would have been RUINED - if not for the special attention and customer support I received from Tyler today! Thanks so much Tyler! I am sure people will be coming into the store asking specifically for you! Warm Regards! Heather Powers Madison

Plain old nasty. Talk to people like your garbage this was second bad experience and I promise there won't be a third

I had a new Larson storm door installed in October 2018. Jaeger did a great job installing it. Very pleased with the craftsmanship from Tommy and communication from Willy. They measured my doorway, consulted on options for my custom size and greatly improved the makeshift solution that was previously installed. Highly recommend working with them over 'big box' stores.

Had these guys replace almost every window as well as the front door of our house. We ordered custom high quality Anderson and ThermaTru products. Not only were they the most competitive of the estimates received they did excellent work.

Not a beautiful day, but Tom was not bothered and did a perfect job with our installation. Everything is perfect. Tom is a pleasure to work with. We are happy campers! Pete Sullivan, Chatham, NJ

I had to hang up murals at my home and need a special kind of particle board that was strong durable and also easy to adhere to. I wasn't able to find it anywhere else and then called Jaeger. Not only did they have it - the cut it to exact size I needed and helped me load it into my CRV. I also had the pleasure of dealing with the branch managers on more than one occasion and my experience has always been pleasant here.