Williams Brothers Corporation-America

I work in Administration for Ravensworth Custom Home Improvements LLC. Marcus Williams was gracious and patient in helping us and made sure get our order in quickly.

I don't know if this a one time thing, a freak of nature, one person's diligence or not. But. I took the time to fill out this form and send out information that I dislike doing, so that I may say this. I don't believe I have ever seen a product arrive with such attention devoted to packaging. The door was 18x 36 and I fully expected to see it damaged by shipment.

Not only was it not damaged, it was perfect. If this was a standard packaging process that always insures an order arrives to satisfaction, I applaud you. I can only imagine how much time and wasted product you have saved by dramatically reducing shipping damage, not to mention a very happy customer. From a retired head of quality control, job well done.

After searching the internet, I found Williams Borthers Access doors to be available in a wide range of sizes. I look forward to receiving and installing this 32x32 door for a build in storage area of our home.

I searched the internet for an access door to replace and enlarge the one I had. Came across this company's website. They make their own and they are made in the USA. They had a wide range of access door types and sizes. I picked up the WB EXT 1350 Ultra Series door and the staff was very friendly and accommodating even though I was only making a single purchase.

I was also impressed with their manufacturing department. they have a lot of high tech equipment to make the entire door. Upon un-packaging at home the door was solid and well insulated. After installation was impressed with how easily it opens and closes, and seals the crawl space. Wish I replaced my door years ago.

I made several phone calls to the Williams Brothers company when trying to figure out what sort of door would be best to access an outdoor wood storage bin from indoors. I needed a simple insulated door and they have lots of sizes to choose from. It's not yet installed, but has arrived and looks like it will do the trick nicely. I can't say enough about their customer service - it's what made me feel comfortable about making a purchase from a company I hadn't done business with in the past.

Great Company, Quality Products, Fast Service. I ordered a 1010 insulated access door from Marcus Williams who called me to confirm that it would ship the same day and it arrived the very next day. The item was very well built. I would gladly refer them to anyone looking for a quality product.

The over all quality of the hidden push open door was good, however one of the latches were broken (cheap latches) when I received the doors and the shipping had taken several weeks longer than I had ever expected (as it came out of Florida.) I have contacted the company twice via email and once via telephone and they never called me back or emailed me.

I then sent them an email stating I would send them the defective latch and still nothing back from them. Their customer service is non-existent and so I ended up buying an upgraded latch on Amazon (The ones they come with are cheap ) I was installing marble which has a little more weight than a ceramic or porcelain. I would not recommend this company

Williams Brothers provided me about 20 attic access doors from order date, manufacturing, packaging, and delivery to my jobsite in 5 weeks. Very good service in todays times. The quality of the doors we bought is very good, the packaging is excellent, and best of all they are made in the good ol US of A. I highly recommend Williams Brothers for your door needs. Mark Kelly Moss & Associates.

The EXT-1300 door arrived at my home packaged by Williams Bros Corp beyond what would be expected by a company merely wanting to move merchandise. Once unpackaged and examined, the door met all the advertised specifications. Once installed, the door performs in a manner I could only wish for. The 3ft x 4ft door is heavy. and when opened wide does not flex or bind even minutely.

The sturdy piano hinge along with the accurately engineered uni-body bracing keeps the door opening and closing in superior fashion. I'm happy to have this quality product as part of my 'forever' home.

Procured a new steel hatch to replace the hatch on our 100 yo house. Easy on-line ordering with all the needed specs. Immediate emailed invoice. When I called a little later to check on status everyone was very pleasant, helpful and accurate. Ordered was shipped on time. Installation was a breeze with the wide flange mounts. The hatch was easily unbolted from the frame to make getting it up to the roof easy. Northeaster blew through a couple days later and we were weather tight. Couldn't be happier.