Sunmaster

I took legal action against this business for alleged fraud, poor product quality and poor service. The judge said my claim was valid and found in my favor. Even so, this company and its owner Mr Mott have not paid the court demanded judgment $ (not kidding) and I need to have the court intervene to get them to pay. Needless to say I can not recommend this business. Please fill your needs elsewhere.

Total Professional team! Services: Heat control window films, Privacy window films, Daylight redirecting

Good luck getting them to call you back. Had the same issue when they installed my window film 6 years ago. Try Climate Pro in Santa Rosa instead.

We have a west facing wall of windows that gets a lot of sun in the summer which really heats up the house. We had Sunmaster install thermal window film on these windows. What a difference! While we still have to close shades during the hottest spells, the film makes a huge difference in comfort. Sunmaster was very responsive both before and after installation. We had a small defect in a corner of one window, and Sunmaster came right out and took care of it. I highly recommend this company for quality and courteous service.

Several years ago I hired this company to install UV/IR blocking window film for my business. They did an excellent job. This year I called them back to replace with new film as the life expectancy had run its course and the film needed to be replaced. They were gracious enough to honor the same price they charged me the first time. They came out a few weeks later and the install was completed poorly. Gaps between the edge of the window and the film were very noticeable and was letting light through.

They came back several weeks later and reinstalled. This time, they smeared some sort of caulking over the edges which looked like a five year old had installed it with finger paint all over their hands. It looked awful. I complained about the poor quality of the install and they agreed that it needed to be redone. Several weeks went by with several emails and phone calls asking when it would be completed.

Finally the first rains came and the film began to peel up. They refused to come out and fix it.stating, "Obviously we are not able to make you happy". At least they refunded my money after I insisted. I would NEVER hire this company again. Not sure what happened since the first time they installed the film many years ago.it is definitely not the same company.

The office contact Jessica was efficient and a pleasure to deal with, and the installer George really knows windows. He was polite, effective and has terrific product knowledge.

Well, I've been using Peter Mott and his company over 20 years. It says he started in 1993, but I know he tinted cars for me before that and he tinted my home in 1991. They stand behind their work! I mean they really do! They are coming back out to the house to do some warranty work on a job done over 10 years ago! Pete came by personally and saw some bubbling and that is totally covered under the warranty. Wow, that is customer service!

His company even a super rush job for my son's car just a day before he was leaving for college. I can't say enough about Pete and his dedication and sincerity. Carrie in the back office is wonderful too.she take care of all the scheduling and followup. I don't go anywhere else.period. Great customer service is what it's all about.

The product that was installed was horrible. It did NOT do the job and my furniture is now horribly faded. I did NOT get what I paid for. Do NOT use.

Sunmaster has been my window film supplier for over 5 years. The service they provide is second to none. The owner, Pete, is the kind of guy you feel completely comfortable entrusting an important project to. And Carrie, the customer service manager, runs the whole show and makes it look easy. I whole heartedly recommend that you contact them and enjoy the Sunmaster experience.