For over a decade, Tower Windows and Doors, Inc. has been the choice for exquisite windows and doors in new and remodeled residential properties. Based in Randolph, NJ, we are considered a leading distributor of upscale custom windows and doors with a variety of shapes, wood types, and specialty features. Our showroom facility is the only place builders, architects and homeowners will need to visit to get all their design, pricing, product and value engineering questions answered. For generations the skilled craftspeople at Norwood have taken pride in creating a complete line of low-maintenance and high-performance products.
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For over 20 years Tower Windows and Doors, Inc. has been the premier distributor of custom wood windows and doors in northern New Jersey. Family-owned and operated, John Krannich founded his company in 1994 with the architectural community in mind. Our showroom facility in Randolph, NJ serves as a one-stop source for all of your design questions, pricing, alternative products and value engineering.
Tower has always emphasized our ability to truly customize your windows and doors. Over the past 20 years, Tower has aided architects, designers, custom home builders, and homeowners with developing a look that not only respects the intent of the specifier, but also avoids the many pitfalls and conflicts that arise from using the wrong aesthetics in any opening.
I've worked on numerous projects with John Krannich and Tower Windows for over twenty years, and found that they not only provide the best pricing, but also the best customer support. Whether a few windows for a small job, or a truckload of ultra-custom units for an office building or estate home, I've found Tower hard to beat.
For generations the skilled craftspeople at Norwood have taken pride in creating a complete line of low-maintenance and high-performance products. Today, that tradition continues. From our a state-of-the-art, 250,000 square foot manufacturing facility in Scoudouc, New Brunswick, Canada, Norwood employs over 200 highly-skilled people.
Reviews (6)
Berkshire Inc
Sep 06, 2021
Ron Thorsen
Aug 20, 2021
For the greater part of the last decade, our company has been using Tower Windows for all of our projects. They have been outstanding in all areas, including customer service, quality of materials, and pricing. My 2 sales reps (Jules and Chris), constantly bring their A-game to the job. I cannot give a higher recommendation for a vendor
Veronica Ucko
Jul 21, 2021
The products may be good, but the sales person, Jules, is horrible. To begin with a number of the windows had screens that didn't fit and even when he says he got them to fit somehow bugs were still coming through. He tried to blame this on me leaving the doors open during the day Window hardware was missing and he made no effort to deliver as soon as it got into tower windows, we waited months until we installed it ourselves when the door we ordered finally arrived.
He mixed up a number of my orders and takes no responsibility, leaving me with expensive doors that are swinging the wrong direction, misordered door hardware, almost ordered the wrong color window hardware although we had talked about it many times- thank goodness I caught that one. Im ok with mistakes but the lack of taking responsibly and rudeness has just been astounding. I'm at a loss now I'm trying to communicate with him as he will not budge in trying to make it right. Be warned!
He mixed up a number of my orders and takes no responsibility, leaving me with expensive doors that are swinging the wrong direction, misordered door hardware, almost ordered the wrong color window hardware although we had talked about it many times- thank goodness I caught that one. Im ok with mistakes but the lack of taking responsibly and rudeness has just been astounding. I'm at a loss now I'm trying to communicate with him as he will not budge in trying to make it right. Be warned!
James Michael Reilly
Jun 12, 2021
Had a fantastic experience with them in 2015, when I bought 14 windows and 2 exteriors doors for our new home. Since I was acting as my own general contractor, I needed information, and they provided it sensibly and expertly. They anticipated the special code requirements that called for tempered glass in a couple of locations, and for a casement-style window in one small bedroom to meet fire egress requirements. I will be going back to the for future needs.
Fred Wortmann
May 23, 2020
Terrible. First worked with the owner and wasted 2 days waiting for a reply back, when we made sure they knew we were in a rush to get a door. Then was passed off to another associate whom took 1.5 days to respond to any correspondence. After wasting 2 weeks going back and forth they still couldn't get it right. All they had to do was read a simple e-mail, which clearly explained how we wanted to proceed, and didn't.
Instead they sent us the same quote 3 times that we had previously rejected. Do yourself a favor, try another supplier, we are headed to Windows & Doors Inc. in Pompton Plains NJ. So far there customer service is 10 times better. FYI, Home Depot carries the same products Tower does, not worth the hassle
Instead they sent us the same quote 3 times that we had previously rejected. Do yourself a favor, try another supplier, we are headed to Windows & Doors Inc. in Pompton Plains NJ. So far there customer service is 10 times better. FYI, Home Depot carries the same products Tower does, not worth the hassle
William J. Sisti
Oct 01, 2019
I redid all the windows in my house via Tower Windows and Doors. Their sales team was great and connected me with a few local contractors for installation. Overall the selection and ability to pick the exact windows was a huge plus. They even had a custom 100 picture window made with flanking double hungs. Looks great and much improved over the previous 50+ year old windows! Windows have been installed for 2 or 3 years now and have been holding up great.
