Bruin

I was very pleased with the work Bruin Corporation performed on my home. The crew arrived on the scheduled day and time and efficiently replaced 12 of my windows. Not only did the Bruin crew work neatly but the clean up was just as excellent. On another date, I had the Bruin door crew install new doors on my home. They were very friendly and accommodating. The doors look and work great! I would highly recommend Bruin Corporation for the quality and professionalism of their work and give them an A+ for customer satisfaction.

Bruin did a great job bringing our home back to life. We had them replace the roof, replace all our windows, and redo the vinyl siding and trim. They consulted with us to design the project and then managed all the work for us. Their crews were friendly, professional, and tidy. There was a manufacturing issue with the glass in our new windows and Bruin made sure it was corrected with no additional stress from us.

They initiated the solution and had things in motion before we even knew there was an issue. Doesn't get any better than that. Communication was excellent throughout the whole process. I highly recommend using Bruin.

I highly recommend Bruin Corporation. We used them 5 years ago to replace a few windows and we rehired them this year to replace the remaining windows. Their expert installers were courteous, did great work, cleaned up after each installation, arrived on time each day and we love our new windows. Bitter cold weather wasn't an issue and the house remained warm as they did one room at a time. Highly recommend!

The guys from Bruin arrived right on time, were courteous, professional and very respectful of our home. They installed the door and any repairs needed with a minimum of noise and no annoyance to us. The result is a first rate product installed to perfection. I will highly recommend Bruin to anyone. Cheers!

Bruin is a great company. From the first meeting we had with them to the completion of the project --the installation of a patio door, we could depend on them to keep their word. Answer our questions, and in the end leave us with a beautiful door, and take away whatever scraps were left. Real Pros! I highly recommend them! Service: General door installation

We used Bruin corp. for replacement bay windows. All individuals we worked with were incredibly friendly, gave us exactly what we were looking for, and even ended up changing our contract once they came to measure that saved us over $1,000! They two men installing the windows were punctual, cleaned up thoroughly after the project ended, and did a beautiful job saving the original pieces of our bay window to use with the replacements. I would highly recommend Bruin for your window project needs!

Bruin installed our new kitchen window and a slider door for us! They were respectful of COVID precautions, cleaning up after themselves and were polite and courteous. We are repeat customers of Bruin. We have had another window replaced as well as a Mass Save Home Energy audit/Insulation work. The are very easy to work with from the sales staff to the office staff and the day of service crew. It feels great to support a small local business!

I had a great experience with Bruin Corp during replacement and installation of three windows in my home. They were very professional and were very prompt with their communications regarding the work. My house is part of an HOA that required quite a few paperwork from the installation team and Bruin made the whole process very streamlined. The pricing was also fair and they actually suggested changes to my initial order that helped me save over $500. Definitely recommend them for any window related work!

Excellent quality and service! Bruin Corp. of Framingham recently replaced most of the windows in my home. Their prices were very good especially relative to the quality of the windows. The installers were excellent. Responsible, polite, cleaned up after each window, and did a very professional, precise and and beautiful job. No corners cut - did everything the right way.

I did not even have to touch up paint around the windows after the "new construction" windows were installed when my old windows were removed. Very respectful of my health issues which was especially appreciated at this time. I will definitely use them again and highly recommend!

This is our second time using Bruin and both times they have been great. The first time we installed a very large 3 light slider, added some gutters and repaired some facia and soffet boards on our house. The second time we replaced some smaller windows, installed a new larger window where a wall was and expanded our gutter system. Their installations were fantastic, and their pricing was reasonable. We highly recommend them and will use them for future projects. Please see the pictures for some before and after shots.

So Bruin reached out after I left my initial review and did apologize. We finally were able to meet up and go over a quote for everything we needed. Will update again on the quality of work once they finish.

After getting a MassSave energy audit for insulation and taking the company they picked, we had an awful experience where they cancelled the day of installation with no reason and were scrambling at the last minute (Christmas Eve) to find another company that would be able to fit us in before winter was over. A friend recommended Bruin based on her fantastic experience and she was 100% correct about their service.

I was on the phone with someone helpful immediately who could fit us in within the next week and then had no problem with the three additional calls I made that afternoon to confirm our paperwork had gone through with MassSave. When the insulation crew came, they patiently explained what the issue with our particular siding and exterior installation would be and assured me that going from inside the house would be the right choice.

They were very kind in helping me understand the process and we found another day in the next week for them to come back. They left the house very clean and did the initial patch up job - about 100 holes inside the first floor :0! We are so happy with the work they did and will definitely recommend them to anyone!

I've had an extremely poor experience with Bruin Corp of Framingham when they worked through Mass Save to install blown-in cellulose insulation to my attic. Mass Save recommended that the old fiberglass insulation should be removed and replaced with cellulose. They also recommended air sealing which is necessary to reduce air flow and the replacing of weatherstripping for one exterior door. Bruin Corp charged for services that they did not complete.

They charged for weatherstripping on three exterior doors, however they did not work on any of them. They did not remove the old insulation as instructed by Mass Save, and simply installed new insulation over the old to save time and effort. Since they did not remove the old insulation, they did not air seal any of the flooring as was necessary. They decided to change the work that was to be completed (or not completed in this case) without consulting me at all beforehand.

They did air seal a completely unnecessary section of wood that was highly visible so that they could charge for the service. They did complete duct sealing work, however they took three hour long breaks during the day so that they could charge for the full 8 hours of work. They refused to give me a receipt of the work that was claimed to be completed upon request and I was forced to schedule an inspection of the work through Mass Save who confirmed that the work was not completed.

I don't think I want them to come back into my house, but it is within my right to have them correct this poorly done job. I'm now forced to spend more time and money myself to correct their mistakes.

I have never had such a bad experience with a company working on any of my properties. The manager at the office was extremely rude and unprofessional when I sent photos of how poorly the workers treated my property. Nails left everywhere, items scattered around my backyard and excessive debris. They also left the doors to my place unlocked and used the bathroom(which is fine) but tracked in debris and mud and dirt and left hand towels on the ground.

I spent about half hour everyday during the week they worked on my house cleaning up after them. I sent photos, but the managing office did not believe me even though I had photo proof. I am urging Mass Save to remove them from a contractor for insulation work. Would not recommend.

Bruin Corp replaced a window for us. The rep who replaced the window was professional, efficient and did a great job! They are returning to quote our garage doors.

The crew was efficient and highly professional. Their work was very thorough and neat. They worked even under conditions of severe cold weather to get the job done. Top quality work.

Great work and excellent support follow-up. On time and kept the work area clean. This is a first class operation from end to end.

Found the one honest roofer in Massachusetts. Unlike all the other roofers who were on a fixed mindset of "sell, sell, sell", Darcy gave me good feedback about estimating the remaining life-span of the roof in question. If you want a roofer with integrity, then I'd recommend Bruin.

I had a great experience with The Bruin Team from start to finish. They are reliable, professional, and very knowledgeable. The sales person explained everything about the windows and didn't put any pressure on me. They scheduled and appointment in a timely manner. When the installer (Bernie) came he was on time and did a super job. He cleaned up everything and even hung my drapes and blinds back up. I will recommend them to my friends, colleges, and customers.

Avoid like the plague. We gave them a deposit and they ignored all attempts to schedule the work for 8 months. When they finally came out to do the work, it was only half done. The gutters still leak, but we sure as hell got the bill. This company is staffed by lazy and incompetent people. Safe yourself a nightmare do not use them.

Totally satisfied with my new Bruin replacement windows. Miles arrived on time and went right to work. The area was well prepped with padding and the like. He worked diligently for several hours and the job was done before I had to go to work. As for the windows, they are tight. The ones they replaced were leaky. The new ones knock the noise down quite good as well.

I live near a major thoroughfare and pretty close to the commuter rail as well. I'd give 5 stars but they were a little late on the target date for the install. But everything else was 5 star.

I selected Bruin for half of the window replacements for my home 7 years ago on the recommendation of a neighbor. When I made the decision to replace additional windows, have insulation blown in and install siding Bruin was again the choice and was able to provide all of these services. I was pleased with all aspects of the project. The final work has improved the look of the house especially the windows and the siding.

The workers were professional and answered all of our questions and were responsive to any issues that arose. Office and sales staff were available for questions and information. I was very happy to have Bruin participate in the MassSave program which covered the cost of 75% of the blown in insulation. This made it easier to coordinate these 3 jobs with one company. I highly recommend Bruin for your home renovation needs. Debra Furlong Millis, MA

They installed new windows in our ashland home approximately six years ago. 1- They use copious amounts of caulking that dis colors and cannot be cleaned. 2- they do not support their product after installation. Window broke. Ok, called for service And no return call. So, went down there and spoke to them. They to call me. Still waiting From over a month ago. Lol. Federal glass fixes them same week. Lol. Too bad. Hate to give a local company a bad review.

I needed a contractor to install my attic insulation through the Mass Save program and saw Bruin doing insulation down the road from me. I checked their online ratings and BBB rating (A+) and figured I would request these guys instead of just getting the next available installer. I am glad I did. They were quick to call back and schedule the work.

They came at the time they said they would. Both workers were friendly and respectful. The job went quickly and they did all the items on the list with no surprise ad ons. They took the time to explain what they were doing/did. When they left everything was cleaned up and my attic was actually cleaner after they left than before they came. I highly recommend you choose Bruin if you are going through the mass save program. I am sure their other work is probably good also, but I only have experience with this insulation installation.

They are okay. I used the MassSave program to get my house insulated. While they did get the job done, there were a few things they could have done better. The job took several days -- and they didn't clean up at the end of day very well. The guys also smoked cigarettes on the job, even though it was outside, the windows were open and I could smell them all day. The work they did was fine tho.

Two years ago I replaced all of the windows in my condo unit and a sliding glass door. I was very impressed by their workmanship and cleanliness when all was done. The quality of the windows and doors are top notch. Just this week I mistakenly did not lift my window up enough to clean it so the window safety locked in place and wouldn't move up or down.

I couldn't remember how to fix the problem. I called Bruin and within 24 hours they came and fixed the issue with no questions asked. They also showed me how to fix it the next time it happens. I promise you, however, that I've learned my lesson and will lift the window higher next time I need to tilt it open to clean. I am thoroughly content with Bruin's work and like the fact that it's a local and family owned business. I will return to them again and again.

They replaced two doors for me: main front door to the house and storm door on my portico. First, I love the product (Provia). It is beautiful, and I've had people say it "fits" the house and just looks like it belongs. From sales consult to installation these guys were great. They took the time needed to ensure a quality job and the doors show it: they fit and move beautifully. Especially impressive since my house is old and the portico is a little off-kilter. This is one reno that I have no second thoughts or qualms about.