Blind And Shutters Gallery

Updated review- the company responded quickly after my negative review. The owner called me personally, very apologetic and fixed the issue. He also provided a discount. Original review- disappointed in the customer service of this company. We ordered shutters for our St. Pete home. The were out of temp blinds and promised me we would hear from them once they got them in.

Many months passed (way beyond their time estimate), our shutters kept getting delayed and we had no communication from the company. I had to get in touch with them for updates. They never provided the temp shades. Then, when we finally got our shutters installed, some of the panels had nicks and defects. They said they would fix them but months passed with no communication.

I had to get in touch with them several times before a call and it turns out they had the parts sitting in their warehouse and forgot to call us. Then we scheduled to have the work done and got Covid so had to delay two weeks. Been trying to get in touch with them for weeks to come out and fix our shutters. No luck.

I want to give a shout out to Edgar who installed a houseful of beautiful window treatments for me. He was always on time, stayed longer than expected to make sure the client was happy, and did an excellent job of installing everything. He always had a smile on his face and made sure everyone was satisfied with the work. And Peter Haggar the owner is a joy to work with, and resolved a slight manufacturers issue without incident. Thanks for a beautiful end result!

I have had a truly wonderful experience with this company so far. They have been so responsive and professional. Susan has been very diligent in keeping me up to date with my order status which is always nice but especially right now with the supply chain issues. I have recommended them to multiple people in the last few weeks and will continue to do so!

The communication has been truly top notch and personalized. They had to come back out to measure 1 window once the backsplash was put in around the kitchen window and it was done the next morning. I just can't say enough wonderful things! Thank you for everyone here making this such an easy and enjoyable experience! (Melissa E.)

Peter G. & Ross installed our blinds 2 days ago and did a really great job. They were friendly and professional. We love our new blinds. Nancy was very professional and helpful in choosing the right style and colors for our home. She came up with an amazing kitchen window design that my wife just loves. Summer was very good at keeping us informed regarding the status of our order which was appreciated very much. Thanks to all for an excellent and hassle free job WELL DONE

Blind and Shutter Gallery just installed new Plantation Shutters in my home. They look great and operate perfectly. Brandon and the whole crew did an amazing job! I would Highly recommend them to everyone!

I purchased a house with non operational shutters. I thought they were from this place so I contacted them for a few small parts. I only needed a few hard to find Staples that the depot or no one carried. I ask them to purchase a few and they happily gave them to me. While I was there i noticed that their shutters were far superior in quality and construction.

Extremely fast timeline from first inquiry to final, complete installation - probably about 3 weeks in total to do the assessment & quote, order the customer shutters, and install, which was pretty unreal! The owner came for the consultation and was very knowledgeable and helpful in picking the right shutters for the ideal combination of affordable and nice looking!

A huge thank you to Peter & Nick from the Blind & Shutter Gallery, I love my shades & blinds! They keep my room so much cooler & got rid of the afternoon glare on the TV! The blinds in the guest bedroom look so beautiful & are very durable! Peter is so knowledgeable with great guidance to create the look & functionality that you need! These are solar rechargeable with a remote. They have so many products & options to choose from! Nick was fabulous with customer service & installation!

After 4-5 weeks of waiting, I have decided to resolve my problem elsewhere. As a return customer, I was looking to change from sheer roller shades to blackout shades in my master bedroom in order to deal with privacy issues from a new building in front of me. I initially went into the store to start the process. I was told someone would get back to me to start the process.

No call back. Over the course of 4 weeks, I spoke to 5 employees, with two trips into the store and numerous phone calls to the store. I was consistently told a salesperson would be getting back to me to address the purchase request. At the end of 4 weeks, Nancy was the only employee who was supportive and helpful and insisted she would get Adam to work on this.

No callback over and over again. I asked them to be honest with me and if they didn't want my business, to just let me know so I can go elsewhere. They responded that they wanted to take care of this.followed by no calls back, over and over again. I have never had a business handle itself SO irresponsibly. This is the first time I have ever written a bad review for anything.

But my experiences have driven me to this. Peter - I greatly appreciate the responsiveness in regard to my unfortunate experience with your company. And I am happy to hear of the steps you have taken to rectify this situation. Actually, your acknowledgement of my issues and heartfelt attempt to correct my experience has renewed my trust in Blind and Shutter Gallery.

I would imagine that not many businesses would respond so overwhelmingly to make sure this doesn't happen again. Kudos to you and Blind and Shutter Gallery! My confidence in using your company has been restored! Thanks.

Blind and Shutter Gallery was excellent from start to finish. My newly constructed home in NE St Petersburg needed window treatments for 36! windows! The staff worked tirelessly with me through my options and budget. I changed my mind and needed several estimates until making final choices based on aesthetics and cost. The staff was patient and kind.

I was able to see sample books, take home swatches, and try the products in store. Deborah and all the office staff are excellent and knowledgeable. Jim my installer did all his work neatly, precisely, and even used my dustbuster! I have 36 beautiful, Hunter Douglas window treatments. I highly recommend Blind and Shutter Gallery and their staff for all your window treatment needs.

It was a pleasure working with the Blind & Shutter Gallery. Stress free from start to finish. The installation was seamless and the blinds have surpassed my expectations. Thank you for providing such excellent customer service.

We took a chance on Blind & Shutter Gallery after getting a referral from a friend, and it was a fantastic, low stress experience. From the patient & knowledgeable consultation/estimate with Brandon who fielded every question and reviewed each option (multiple times) to the quick and clean installation, I can't recommend this company highly enough. These American made shutters have changed the look of every room in our home and we are thrilled.

Have been wanting real, working shutters for the exterior of our home for years but haven't been able to find a company in/around Tampa. Saw an ad in a local magazine for Blind and Shutter Gallery and was so happy to learn that they not only carry, but also install the exterior shutters. Working with Peter was wonderful. Very knowledgeable and even had the shutter company rep come to our home and verify the correct mounting hardware for our block home. Am so happy with our shutters and receive countless compliments from neighbors. We were so happy with Peter and his company, that we now order all the blinds for our many rental properties from him.

We had the the Blind and Shutter Gallery install our window treatments in our newly purchased home. We had electronic shades installed in our master bedroom and family room. Then in the rest of the bedrooms and the office, we had shutters put in. Peter was amazing to work with and guys who did the installation were very polite and professional. We will continue to use BSG for any future needs, as well as highly recommend them! Thanks guys

I am an Interior Design Consultant and I have been exclusively using this amazing company for all of my projects and clients needs. Dave the owner takes huge pride in his business, customer service and his knowledge is immeasurable. Jessica and Jamie who work in the showroom are able to design and answer any questions you have about all of there products with such kindness and patience.

Thank you ladies all that you do! A big thank you to the installers Andy and Wes for there promptness, cleanliness and go to professional attitudes every time. All of you are the BEST and I look forward to working with you again and again.

They came out to give me a quote (high), rep was very full of himself. I called back to switch a few things around (decided against motorized shades), never a returned call. Emailed the owner and called again. nada, nothing. I live in a high rise that is in the process of replacing all the windows. I'm sure not recommending this place.

Our experience with Blind & Shutter Gallery has been nothing short of amazing. We bought a new home about a year ago, and we're just getting around to purchasing window treatments. Peter came out to our home (in Manatee County), and measured all of our windows for plantation shutters. The orders came in perfect, and were installed very easily. They make our home look top notch.

We are now in the process of ordering plantation shutters for our soon-to-be baby nursery, and that room includes a french door, arched windows and very custom sized windows in general. All of those issues were not a problem, and were ordered with no hassles. I really recommend Blind & Shutter Gallery for those who want quality products and quality service. Peter and his team are amazing! Brooke

Made time to meet at house for measurements. Was to get quote by email. 5 days later went to shop as agreed. Still quotes not ready. Was told couldn't get what we selected onsite, it was not offered in the sizes we needed. Salesman couldn't help us pick alternatives, we were left on our own to sort out. Later was called and was told something else that didn't allow us to order alternate. Prices were high, and did not include shipping or installation. We spent hours and nearly a week waiting. A complete waste of time.