For 40 years, Fawley Overhead Door has specialized in the installation and service of garage doors and openers throughout the Greater Kalamazoo and Portage, MI area. A family-owned and operated business, we are committed to the highest levels of customer service and quality workmanship. Contact us today to experience the Fawley Door Difference.
Services
Our clients know they can rely on Fawley Overhead Door for world-class service on virtually every make and model of door and opener. Our experienced technicians will work with you to get your problem resolved as quickly as possible. Our fleet of service trucks are equipped with scissor lifts for commercial door service and fully stocked with springs and parts. Our goal is to resolve your repair need during the service call. Should you have an issue that requires a repeat visit, you will not be charged.
Fire-rated doors are designed to close automatically in the event of a fire or alarmed event. They are commonly used for service door and counter applications in commercial, industrial, institutional, and retail projects. Fawley Overhead Door provides fire door inspection and drop testing services to meet the National Fire Protection Association (NFPA) standards. You can rely on us to maintain your compliance while ensuring your fire doors are operating properly and efficiently.
At Fawley Overhead Door, we want our customers to be 100% satisfied with the experience, products, and service provided by our team. To help in your decision making process, we know you will enjoy a visit to our state-of-the-art showroom to see our quality products. Or, if you prefer, you can use our online door designer tools. Our helpful staff will be able answer all of your questions.
Reviews (20)
Richard M.
Jun 16, 2022
We just moved into a new house and our garage door was not working. They sent a tech out here very quickly. He worked inside the very hot garage for over an hour trying to fix the problem. When I called the office to order a new opener they gave me an estimate within an hour and scheduled installation the next day. Excellent service
Roger McEvers
Jun 09, 2022
Amy Campbell
May 04, 2022
I called this morning and Bailey was able to schedule me for today from noon to 3:00. Then Brett showed up early, which I really appreciated. Brett took good care to show me what he was doing at all times and explained it to me as he was working. He fixed the garage door eyes, he replaced my keypad, and lubricated the tracks. Whole process was maybe a half an hour tops. This was a great experience from start to finish and I can wholeheartedly recommend Fawley Door
Charles Peterson
Apr 12, 2022
Bret was on-time and provided excellent service! He replaced our door opener, prepped and installed the keypad, lubed the door and programmed our in-car remote well within the time estimate he had given us. Can't say enough good things about Bret.he was courteous and friendly and was very helpful in answering our questions. He truly exemplifies all the reasons we are repeat customers of Fawley!
Hailey Huckestein
Mar 11, 2022
The spring broke on our garage door, preventing it from opening at all. I called immediately for service. They sent a technician out the same day within an hour. The technician Jack was so wonderful. He was very informative and super nice. He shared some options of what we could do moving forward. He provided excellent service and did a great job to get it moving again. Thank you for your time and service! Highly recommend!
Catherine Tripp
Feb 19, 2022
The center spring that holds the tension on the door snapped in two. I called on Sunday and left a message. Promptly on Monday morning they called and scheduled an appointment. They sent a message and a picture of the repair man when he was on the way. He arrived and went right to work on the door after telling me how much it would cost. Dave was very efficient and personable. My husband and I had doors installed by Fawley Overhead Doors on a house we build. Very dependable company and reasonable.
Trish Pasek
Jan 27, 2022
Really impressed with Fawley! They did a fantastic job installing our two new garage doors! Despite the cold weather Jacob installed our doors without any issues. Would highly recommend Fawley for your garage door needs. From the first visit to checkout the showroom to today's installation everyone we worked with has been great!
Al Burkholder
Jan 27, 2022
Our 25+ year old garage door opener decided to die suddenly, and during the holidays. We had Fawley out to service garage doors at 2 previous homes, so my wife called them to get on their schedule. Their technician, Dave, was able to come that same day. He recommended a great opener unit including an upgrade that resulted in the quietest garage door I have ever heard. Dave was very professional, knowledgeable and efficient. This was a great experience. Thank you Dave!
Fran Glass
Jan 22, 2022
I was impressed with Fawley Door for so many reasons! The scheduler who answered my call was friendly and efficient. They were able to schedule me for service the very next day, and their subsequent text communications kept me continually informed regarding arrival time and even provided a photo of my technician. Jack (the technician who came to my home) was very friendly, professional, and most of all extremely knowledgeable about his profession. He worked so perfectly and efficiently! I couldn't be more pleased, and would recommend Fawley Door without hesitation.
Dava Antoniotti
Dec 16, 2021
They did an incredible job with our new doors. We were told the order would take 14 weeks but it actually came in much earlier and they got here to install the doors very promptly. The technician was wonderful. And we were also very happy with the customer service in the showroom and while we made our decision. We love our new doors!
Nick S.
Dec 08, 2021
I've had to use Fawley door twice over the past couple years and each time I've been impressed. They were quick to send someone out, I didn't feel taken advantage of price wise (both jobs cost less than I anticipated), and they answered all my questions regarding the work they did. I would recommend this business to anyone.
Pamela Anderson
Nov 23, 2021
The BEST company in the area.! And definitely the BEST technicians.! Thank you Jack! I'm so sorry my dog almost bit you and the Schwann man blocked you in. my life was normal before covid. So much stress after losing my mother to Covid and myself fighting all kinds of longhaulers. I was backing out of my garage and did not realize my garage door did not open all the way.
And crash! Thank you for getting it closed and I WILL get you back out asap. I'm from Texas and this company came highly recommended. They are right.and the price was so fair. Not getting price gouged was shocking. Who ever owns this company is a true American Patriot. he has to be thank you from " Home town America " God bless you and all you do!
And crash! Thank you for getting it closed and I WILL get you back out asap. I'm from Texas and this company came highly recommended. They are right.and the price was so fair. Not getting price gouged was shocking. Who ever owns this company is a true American Patriot. he has to be thank you from " Home town America " God bless you and all you do!
Lynda R.
Apr 17, 2020
Fawley Door is a wonderful, family-owned business with friendly, professional people having great knowledge and skills. Last summer we had them replace our original garage doors (40 years old) with three woodtone, steel insulated C.H.I. brand doors, along with new garage door openers. Jason from the sales staff was kind and honest; he took his time with us and thoroughly explained all our choices (there are a lot!).
The indoor showroom displayed every option, which was great for getting to see and touch what we would be buying. Jason was at our house in a few days taking measurements and finalizing our plans. The installation crew worked hard to get it all done in a single day. Their work was impeccable. Besides being beautiful, the new doors are solid, quiet and -- bonus -- kept our attached garage noticeably warmer last winter. Overall, the best experience we could have expected. We couldn't be more pleased.
The indoor showroom displayed every option, which was great for getting to see and touch what we would be buying. Jason was at our house in a few days taking measurements and finalizing our plans. The installation crew worked hard to get it all done in a single day. Their work was impeccable. Besides being beautiful, the new doors are solid, quiet and -- bonus -- kept our attached garage noticeably warmer last winter. Overall, the best experience we could have expected. We couldn't be more pleased.
Bryan P.
Mar 08, 2020
I had three damaged panels replaced in our garage door. Everyone I worked with was professional, friendly, and responsive. The price was great. Others were priced higher and tried to oversell. The door works better now than when it was new. I am extremely happy. I would recommend them to anyone and I will use them again if I needed.
Krista V.
Sep 04, 2018
Fawley Door has excellent customer service. Friendly and will do what they can for you. I called first thing I the morning and couldn't schedule an appointment till two days later but they would come at some point that day and get my car out for me. Turns out the tech who we ended up doing the repairs the same day. Bravo Fawley. Highly reccommend this company.
Robert B.
May 10, 2018
I would recommend them to anyone needing a new door or repairs on your garage door. I called at 3:30 pm and explained that my spring had broken and I was unable to get my car out for the up coming Memorial Day Holiday. They said they would see what could be done and by 5:15 pm the door was repaired and I can now enjoy the Holiday! Thank you for your excellent service and quick response. Bob Bos
Katelyn O.
Aug 02, 2017
Called this and one other place. They didn't charge an immediate $80 to come and check it out/labor no matter how long so I went with it. The girl in the phone was not super friendly but since I didn't know how long it would take I went with them. Also should have red flagged it because she said they could come when I wasn't home.ah no so I waited an additional week to get a fix.
The guy came and to his credit he diagnosed the problem in 2 minutes and fixed things in under an hour.and charged $130 in labor. In total cost me more because for the 45 minutes it took to fix, paying overhead door's $70 per hour of labor would have saved me money. my bad there I guess but overall just didn't feel great about it.
The guy came and to his credit he diagnosed the problem in 2 minutes and fixed things in under an hour.and charged $130 in labor. In total cost me more because for the 45 minutes it took to fix, paying overhead door's $70 per hour of labor would have saved me money. my bad there I guess but overall just didn't feel great about it.
Mel H.
Jun 16, 2017
Had a new garage door opener that needed installed. Day of the installation arrived and there was a mix-up in the office and the technician was accidentally sent to a different job. This was toward the end of the day on a Friday. The manager made it right and sent another technician after 5pm (on a Friday!) to help us out. The technician was kind and knowledgeable and had us fully operational in a little over an hour! Thank you, Fawley!
Chris D.
Mar 02, 2017
David M.
Oct 28, 2016