J&J Siding And Windows

Jake and the J&J team were amazing to work with! We worked with J&J to replace all of our windows, doors, siding, soffits, fascia and gutters. Our house looks incredible and we could not be happier! We had a clear understanding of the process from start to finish and complete oversight - no one left us hanging and no questions were unanswered. We could not have asked for a better experience and would highly recommend J&J to anyone looking for work on the outside of their home.

We purchased 2 doors from J&J Window Sales in 2017. The first door that was installed - Alliance Sliding Patio Door. Issues: The seal was not applied properly and a lot of water leaked in the basement after we had a hard rain. J&J did assess the damage and paid for damages through their insurance. The lock on the handle also did not work but J&J did finally fix it.

The second door we purchased - Therma Tru Fiber Classic Mahogany was for the front door. It was sold to us from J&J Windows with the intention that not much maintenance would be needed because it's fiberglass and not wood AND it had a 5-year warranty. This product has been ABSOLUTELY TERRIBLE and J&J has NOT stood behind the product they sell. We have had issues with this door and door frame less than 1 year after it was installed.

We notified them as soon as we noticed the issues and at that time, paint was peeling around the door frame and the door was already starting to fade. No way should it have faded this quickly. They sent a painter out MANY times to try and fix the door frame and it still looks terrible and paint is still peeling. They SAID they re-stained the door for us but they NEVER did and after checking their records again they discovered they never did re-stain the door.

The picture of the house is what the door looked like 1 month after it was installed, which was very nice. The other images are after 1-2 years after it was installed. TERRIBLE! We spent thousands of dollars ($$$$) and now J&J Window Sales (or even Therma Tru) are not willing to fix the door frame or the door! Their final email/comment to us was that they were sending us a door stain kit so we could do it ourselves or have someone do it for us, and they made it sound like they were doing us a favor because the kit usually costs $140. SERIOUSLY?

Do you think this is good customer service? I am embarrassed that our front door looks so awful. The least J&J Window could have done was send someone over to re-stain the door and at least do something to fix the frame. They just gave up! We have been extremely patient through this process over the years. They said the door must receive a lot of sun. No kidding. It's a front door! THIS IS HORRIBLE CUSTOMER SERVICE AND WE ARE VERY DISAPPOINTED CUSTOMERS! We will NEVER refer ANYONE to this company!

Awesome company! Their work is perfect and customer service is an A+. When the guys leave the job, they make sure you are happy with the job! Excellent work! Highly recommended J and J Windows!

This company did my moms siding years back and she was very happy with them, so that is how I got the recommendation for this company. Now this company is doing siding, gutters & downspouts on my house and all is excellent! From the owner to the crew of men, great experience on all levels! The only good experience I had with a company fixing up my house! Thank you

J & J's work was outstanding. They were timely and communicated in a satisfactory manner. Employees were friendly and aware of customer needs. We had glass replacement in 2 windows and outdoor shutters replaced/installed. The most consuming project was our front porch that had to be restored due to a previous company's inferior work. Without question, my husband and I are incredibly happy with J & J's end result: the precision of this large undertaking, the transformation of our front porch, and the pride one has in a job well done!

We would like to express our sincere gratitude and we will highly recommend J & J Siding and Windows to our family and friends. We will definitely use this company again. Thank you.

We had windows replaced as well as siding work on our bay window. J and J did an outstanding job! They were very communicative and responsive and also did a high quality, thorough job. I definitely recommend them.

J & J Siding & Window Sales, Inc. Replaced our windows & siding 18 years ago and both still look like new today. Jerry, our sales rep is still with the company and is always willing to help us out with speedy repairs (after our son damaged the siding with a baseball bat), etc. We have since used J & J for work on our rental properties with great results.

A great team that took on new whole-house siding project, new energy-efficient windows, new sliding doors, and even a new front door project. Prompt customer service, wonderful craftsman, and they've stood behind any warranty concerns!

We recently had several large windows replaced in our home. From start to finish our experience was one of the best we've had in our home improvements. The salesman, office personnel, and installers were very professional and great to work with. We are very happy with this company and would highly recommend them. Our new windows look great!

My beautiful doors were installed about a month later than planned. But I was given a factory discount due to the delay. My screen door arrived a month after the door. Now all is well. Very friendly service beautiful workmanship neat and professional. I am getting many compliments on my door replacements. Thank you J & J.