We are a full-service overhead garage door company providing service repair, maintenance and replacement of residential garage doors and garage door openers for residential, new construction, homeowner associations (HOA's) and existing homes throughout Southern California. Our goal is to provide you with the best possible service and solutions for your garage door needs.
Whether you have an older wood garage door, damaged steel garage door or simply need a new garage door opener, we can provide a new garage door in many styles or replace your old garage door opener.
Whether you have an older wood garage door, damaged steel garage door or simply need a new garage door opener, we can provide a new garage door in many styles or replace your old garage door opener.
Services
Garage Door Solutions is licensed, bonded, safety certified, and fully insured. We work with residential homeowners daily, and specialize in multi-family community garage door replacement projects. We are knowledgeable, efficient and skilled to handle any retrofit job. We are experienced in working professionally with management companies, insurance companies, apartment managers, homeowner associations, and individual residents.
Our garage door service technicians are trained to inspect your door, pinpoint your problem, and offer you solutions. Our vehicles arrive at your home fully stocked for quick, reliable service. Today's garages go far beyond a place to merely park your vehicle. They have evolved into a place for working on projects, fixing the car or even a child's playroom. For this type of space and for this type of homeowner, we offer the Residential Jackshaft Garage Door Opener.
Our garage door service technicians are trained to inspect your door, pinpoint your problem, and offer you solutions. Our vehicles arrive at your home fully stocked for quick, reliable service. Our Aluminum Garage Doors give you exceptional good looks of a custom aluminum garage door offering a sleek, attractive design with maximum visibility.
We offer a variety of Door Control Products to complement our garage door openers. Our Keyless Entry Systems and Control Panels will provide you with added security, safety and convenience features. Our variety of control panels can open 2 or 3 garage doors or even turn your lights on when you enter a dark garage.
Reviews (11)
James L.
Jun 23, 2022
I contacted them in early May because the garage door would close partially then open. I was surprised when I returned home and the garage door was open. So I contacted this company and told them the issue. They asked all sorts of questions about the operation and problem itself. I'm not a garage door tech so I explained as much as possible, but isn't it your job to figure it out?
I scheduled for someone to come out but had to change the intial date. I gave a week advance notice and the person said it was ok. On the canceled date, I get call from the development rep saying the garage door company is there to fix the door. I was at work and noy available. I was not happy and I called back the office. I speak to another rep and she asks me to diagnose as much as possible for her so she has better idea for the tech.
And to take notes about when it isn't working and if it has more issues at night, and etc, etc. Why am I doing your technician's job? I am now getting frustrated and ask for someone to come out. The rep apologized and said they would send someone next day. Suddenly, an old lady answers and then says that they can send someone next week. I asked what happened to next day and she puts me on hold, then says that they have technicians out next week and that the date given is when they can come out.
I tell her that the days she provided are not going to be acceptable because I have to work. She asks me when I am available and I give her a date two weeks away. She says that I am scheduled. Last week, I received a message from the company saying that the tech would show up on the day the old lady wanted to send a person, a date I was not available.
I leave a message demanding that the date agreed by both parties is the date I am available. At this point, I have little faith in this company, but this is who New Home chose to install the garage doors. I call and say I was confirming the appointment for the next day to get my door fixed. The same old lady says that a technician is available now. That's great for you, I am not available so tomorrow is what we agreed to.
Then this woman continues to try and get me to have someone go to my house when I am not home, to allow them in to fix the garage. Forget the fact that you have given a person very little to trust, how is he going to get in to open the non-functional door? I tell them to just send the tech on the agreed date. Then someone named Laura answers the phone and says that she will "try" to get someone to come out tomorrow.
What in the?!? So you ignore the appointment set and now you do me a favor of "trying" to get your tech out maybe late afternoon, she doesn't know when, they will call 30 minutes prior to confirm.not even cable installation is this bad. It's a bad joke of back in the days when they give you 9-5 around that time. It goes to show how inexperienced this company and/or their Ethos "the customer will go on our schedule.
Ignore the customer." Guess once they make their sale to the builder, it becomes inconvenient for them to have to listen to the end results of their "job well done". We'll see if they keep the appointment. Not going to be surprised if they don't, in fact it would be a shock if they do show up. All I can say is, if this the type of service from a actual customer, I wonder if the service is better for potential or worse. I haven't read the other reviews. This is my side of the story, I hope no one else has to deal with this company.
I scheduled for someone to come out but had to change the intial date. I gave a week advance notice and the person said it was ok. On the canceled date, I get call from the development rep saying the garage door company is there to fix the door. I was at work and noy available. I was not happy and I called back the office. I speak to another rep and she asks me to diagnose as much as possible for her so she has better idea for the tech.
And to take notes about when it isn't working and if it has more issues at night, and etc, etc. Why am I doing your technician's job? I am now getting frustrated and ask for someone to come out. The rep apologized and said they would send someone next day. Suddenly, an old lady answers and then says that they can send someone next week. I asked what happened to next day and she puts me on hold, then says that they have technicians out next week and that the date given is when they can come out.
I tell her that the days she provided are not going to be acceptable because I have to work. She asks me when I am available and I give her a date two weeks away. She says that I am scheduled. Last week, I received a message from the company saying that the tech would show up on the day the old lady wanted to send a person, a date I was not available.
I leave a message demanding that the date agreed by both parties is the date I am available. At this point, I have little faith in this company, but this is who New Home chose to install the garage doors. I call and say I was confirming the appointment for the next day to get my door fixed. The same old lady says that a technician is available now. That's great for you, I am not available so tomorrow is what we agreed to.
Then this woman continues to try and get me to have someone go to my house when I am not home, to allow them in to fix the garage. Forget the fact that you have given a person very little to trust, how is he going to get in to open the non-functional door? I tell them to just send the tech on the agreed date. Then someone named Laura answers the phone and says that she will "try" to get someone to come out tomorrow.
What in the?!? So you ignore the appointment set and now you do me a favor of "trying" to get your tech out maybe late afternoon, she doesn't know when, they will call 30 minutes prior to confirm.not even cable installation is this bad. It's a bad joke of back in the days when they give you 9-5 around that time. It goes to show how inexperienced this company and/or their Ethos "the customer will go on our schedule.
Ignore the customer." Guess once they make their sale to the builder, it becomes inconvenient for them to have to listen to the end results of their "job well done". We'll see if they keep the appointment. Not going to be surprised if they don't, in fact it would be a shock if they do show up. All I can say is, if this the type of service from a actual customer, I wonder if the service is better for potential or worse. I haven't read the other reviews. This is my side of the story, I hope no one else has to deal with this company.
Gerd L.
Mar 02, 2017
Nick W.
Jan 28, 2017
Had an emergency with my garage door where the cord came off and some wheels came loose. Door wouldn't close and was completely messed up. This of course happened around 8:00pm on a Wednesday night. The door was fairly new and I called the company that installed it. They were of course closed and weren't able to help until the morning. I needed to get this fixed so I tried Garage Door Solutions. They had someone out within an hour and fixed the door right up! Excellent service and really came through for me. Highly recommended! Thanks!
Donna M.
Dec 01, 2016
This is the second or third time we have used these guys and they are great! The service guy, Abel or Angel, was on time, worked fast and was careful with my freshly refinished garage floor. And the bill was very reasonable, $234, especially after having San Diego Overhead Doors quote me $700 for the same thing! And he even serviced our smaller door for free! The lady who answers the phones and schedules the appts sounds a little scattered at times, but she's very nice and gets the job done.
Tito G.
Jun 27, 2016
I highly recommend Garage Door Solutions. The top panel of my garage with windows bent and cracked preventing me from closing the garage. I called another company first and they said my garage door was discontinued and I needed to replace the whole thing. When I asked if just the top panel could be replaced they said it was not an option. Then I called Tua at Garage Door Solutions.
He sent out Abel the following day. Abel confirmed my door was discontinued but said they may be able to locate just the top panel. The next day Tua was able to locate a replacement panel from the original manufacturer but it was pricey. Tua gave me the option of replacing the entire door for not much more and his price for a new door was way less than the other company. 2 days later Abel showed up on time and installed a beautiful new door. They did a great job and saved me money.
He sent out Abel the following day. Abel confirmed my door was discontinued but said they may be able to locate just the top panel. The next day Tua was able to locate a replacement panel from the original manufacturer but it was pricey. Tua gave me the option of replacing the entire door for not much more and his price for a new door was way less than the other company. 2 days later Abel showed up on time and installed a beautiful new door. They did a great job and saved me money.
Dani W.
Feb 06, 2013
I had a great experience with this company! Had an emergency with a garage door (the cord came off the pulley). I called at about 2:30pm and received a call back within 5 minutes. Abel came out (after a long day and a call in El Cajon) and fixed my garage door. There was no "after hours" fee, no "emergency call" fee, just straight out honesty. He quoted me the repair cost after taking a look at the door and was finished in under an hour! He's out of the North County branch, but was kind, honest and really did a great job!
Tom L.
Nov 19, 2012
Garage door springs and cable wire needed adjustment - did show up on time in the evening and corrected the problem -- the door was just off a little bit on one side which I noticed once there was adequate morning light -- called and the technician did return but said 'that's because of the slant of the garage floor, funny how it wasn't like that prior and to top it all off -- another $35 furl charge! Would not use them again.
Andrew F.
Oct 14, 2011
Danielle C.
Oct 05, 2011
Sarah M.
Oct 22, 2010
E. G.
Nov 21, 2009
Our Garage door failed to open one morning, and it was a bear to open and get our cars out. Called Garage Door Solutions, and they promptly came out, the same day, and diagnosed the problem and provided a very reasonable estimate. After approving the estimate, they did the work, in a very timely manner, job area was very clean and the job turned out great. Leuta the owner came out a month later to adjust and check on things & provide lubrication of all the joints and hinges and made sure everything was right.
If you want it done right, call Leuta at Garage Door Solutions. They are prompt, courteous and professional, and most of all they are the best! They are highly recommended, and I will recommend to all my friends.
If you want it done right, call Leuta at Garage Door Solutions. They are prompt, courteous and professional, and most of all they are the best! They are highly recommended, and I will recommend to all my friends.
