Olympic Door & Trim

CINDY IDE TOOK ADVANTAGE OF A GREAT CAREGIVER FOR HER MOM, THE LAST 10 1/2 MONTHS. When she had responded to my ad on CL.(never again) I desperately needed a place to stay. My add was very specific in what I was looking for and what I had to offer. Firstly, part time care (2-3 hours a day) for room and board. Anything over would be compensated either in monies, or helping with my CAR and Writers BLOG, etc. Cindy agreed to helping with my car and blog, etc, yet only did maybe $3,000 worth.

Nothing else. I was basically housebound 24/7. because her mom whose in a wheel chair, was worse off than she had claimed. I couldn't 't leave the house without coming home to her mom on the floor, (1st time she was hurt pretty bad, which caused me to fear leaving, as Cindy refused to get me help, when I had asked. There were many occasions, when I was texted or called by both Cindy and her mom, to come back because of Carol's fake anxiety attacks when I would leave at night. because I wasn't there.

My ad said, "NO CONTROL FREAKS" (Cindy's husband even told me she was controlling) "NO ADDICTS", her mom is an alcoholic and gambles like Cindy (whose part of a tournament) THEY CAN'T PAY ME BUT THEY CAN THROW THOUSANDS OF DOLLARS AWAY EACH MONTH AT CASINOS?.I said, "Looking for SAFE people", and "I have personal boundaries that I will defend"."I'm a giver not a taker, who is HIGHLY QUALIFIED, and highly COMPETENT." Because of this fact, as a true NARCISSIST, CINDY got jealous of me, intimidated by my skills and intelligence etc.

And she never complimented me, (I'm and amazing musician and writer, etc) saying her mom never complimented her and that she didn't want to give me a big head"? Because of her mother's poor condition and memory issues, I basically became FULL time care for almost a year, with NO PAY, and NO DAYS. She got away with the no pay, because she made promises to fix my car, (only $2,500) it still needs $1,400 more.

And pay for me to get a website done, as I'm a literary writer. And anything else I needed. She never did. She also was always trying to find some kind of fault, she couldn't so she started throwing out stupid stuff, she made up or exaggerated. The more I called her out on her BS, the more vengeful, and unreasonable she got. She also kept lying and twisting things. JUST PLAIN EVIL TO THE CORE!.Cindy is delusional and is never wrong. EVER! According to LABOR LAWS.The Ides are going to owe me big time. NO PAY.NO DAYS OFF is considered day SLAVE LABOR.

Russ put in my new door and was very professional to work with. I have a very old house. not the typical installation, with odd measurements, so it took him half the day and I love my new door! Thank you so much, would recommend this company for door installation! Thank you Russ!

I can only echo what others have shared - great customer service. They found a replacement door for my house no one else could. Always nice and helpful! I keep going back!

Highly recommend this business! One of three bids I was considering and am highly satisfied I chose this as my contractor. Had this company replace a bedroom window with an off-size slider and they were very accommodating to my needs. Very courteous office and field staff during interactions, and the technician performed professional and qualitative work.

From initial scheduling, keeping costs within the estimates, to having the tech on-site, including clean-up - they have exceeded all of my expectations! I certainly intend to use them in the future.

I can't say enough about how easy it was to work with them. Cindy and Eric were great in every way. Responsible and professional. I would highly recommend.

The team at Olympic Door is AMAZING! We recently had a sliding patio door replaced with a single door with sidelights. The entire [Olympic Door] team was very professional and amazing to work with. They took the time to understand our needs, make suggestions, provide us with a great product, and a great door installation. During the installation, the team continuously cleaned up after themselves, leaving the area cleaner than when they started.

You can now see a great door leading to our backyard all the way from our front door. The product is also a superior product compared to the door that it replaced. It significantly reduced the noise we hear from outside, plus it has blinds built-in the door and the sidelights. Shortly after the installation, we noticed that one of sidelight blinds was crooked and the middle blinds appears to be binding.

The service after the fact is another area where the team excels. They not only contacted us about the installation, but also inquired about the issue we had with the product. After understanding the issue we had, they arranged for the manufacturer to resolve our issue. We had a great experience from the team and we look forward to getting our replacement doors from them in the future.

Horrible work and customer service. Had very expensive doors installed four years ago. Already there is wood rot and the doors are ruined. Had the manufacturer out and they found that the doors had been improperly or not even stained at all. They stated that there is no way the door should swell and the seals break unless sitting in water indicating a poor install. Eric form Olympic door and trim came out, took a look and blamed me for not re-treating the bottom edge of the door, the edge we never see on any door ever.

When i told him I was never made aware this needed to happen he simply said "Oh. sorry". When asked if they will do anything about it he simply stated "nope". Do not use this place. In working with other contractors I have learned that the poor reputation is well deserved.

Don't waste your time. Don't call them. Don't have them out for a quote. Called for appointment to do estimate. They called back and canceled appointment due to Covid19 (which is fully understandable). But then called on day of normal appointment asking if someone was going to be present (less than 30min notice). I showed up and met with Eric. Walked him through project and seemed great and everything was looking like we may move forward. Waited over a week for the quote to come back.

Haven't heard a thing. Contacted them, only to receive a vague reply "we will get back to you". 48 hours goes by and get contacted by Eric saying they won't do our project due to larger projects. (My project being a full trim & door replacement for a duplex apparently isn't large enough). Wasted my time. Should have listened to other reviews before even thinking about going with this company. Not very professional. If your not a large construction company don't waste your time. Your project or time isn't important to them.

Take your business somewhere else. We purchased a front door and the install was awful. There was caulking all over our house and stone (Black caulking on light colored home). I spoke to the owner, Eric, who said he would credit our account. Fast forward a month - the same worker who did the poor job, came out and started to re-paint our house without our permission! Eric was very rude and left an intimidating message on my voicemail saying he "expected to be paid." There are plenty of other outfits in the Olympia are that would do a much better job.

I just wanted to let you know that the tech you sent out - Dakin? (SP) is awesome! He fixed our door handle in a short amount of time and went above and beyond what was required for the repair. I will always recommend Olympic Door & Trim to anyone who needs services or is looking for new doors. My husband and I will be remodeling our home in the next few years, and when we get to the doors, I will make sure he knows about the great service you guys provide! Thank you so much!

The owners Treat there employees bad, unsafe work environment and no safety equipment worn when spraying. there loading dock is a hazard and an employee injured themselves and they still haven't fixed it. The owners Wife Cindy is mean and racist and pays anyone not white a lower hourly rate. Don't support racism or this company that treats and puts there employees at risk and degrades them. Please take your business elsewhere and show them it's not acceptable to run a business like this is this. I have heard the wife verbally abuse there employees.

So I came here to get a door after havng a heck of a time trying to get one from Lowe's. I was very happy with the fast service I received here; the door only took a week to arrive, and the install took only a few hours. Cindy is a very nice person to deal with; she has great customer service skills. The main reason why it did not receive five stars is the price of the door. $1100 is pricey for one standard door, but I guess that you pay more for a mom-and-pop place because you get better service. Still, I found it to be costly.

Another thing I didn't like was that there was a crack made in the drywall when it was installed. The reason for this crack was explained to me, and I understand why it happened, but I obviously would have liked it if the crack had not happened. Overall, I'd buy from them again.