Anderson Lock Door DIV

To Kathi H. I have now idea they show me with a SFO address. I'm actually from Park Ridge. I have corrected my profile to reflect the correct address.

Impeccable job, like always. They have several styles to choose from at affordable prices.

Anderson Lock is a family owned business. Cortney Anderson is the President and owner of Anderson Lock and knows the business inside and out. She is very involved in the door hardware business and is the First Vice President of our industry Door Hardware Institute. From Cortney through management, the office team to the installation technicians, Anderson Lock has immense knowledge and experience in the commercial lock, hardware and door business.

They care about their employees and customers. The balance of work and home life is important and the leadership team advocates this balance. Leadership listened and led the way through Covid. During this difficult time, the morale and performance of the office and installation technicians remained confident that we were working in the safest environment possible.

The company truly lives and breathes the values they believe in. They invest in their employees through training and social events, and this transfers into great customer service. Coming from a family owned company that was bought by a larger corporation and seeing the negative result of that, being part of Anderson Lock has been a great experience and a wonderful place to work.

Anderson Lock is a partner of Westward360, and we highly recommend their services if you are ever in need! They are professional, responsive, and provide great service and workmanship. -The Westward360 Team

Chuck the locksmith came on time and did an excellent job fixing our back door. Very professional and fantastic work.

Excellent and fast customer service. Matt took care of rekeying 4 of our locks within minutes! Such a nice and friendly location. We are so grateful we were referred to Anderson Lock by Allison. Thank you for taking such wonderful care of us!

Anderson provided excellent service in fixing my front door lock over the July 4th weekend. I was locked out of my house on the holiday weekend and they went above and beyond to service me within hours. They locksmith was very professional and provided great service!

They're honestly the best! Anthony went above and beyond to ensure I was in my car quickly with minimal vehicle damage. Will definitely recommend them to anyone looking for a great locksmith, and will use them in the future! Amazing service. Service: Car lockouts

This family owned business has been around 60+ years and totally understandable why! Their customer service has the highest standards when it comes to making us, neighborhood customers happy. Totally blown away not only by their knowledge and experience, but also their communication and patience and willingness to please their client. Huge shoutout to the installation manager Jim who always kept his promise.

Also the phenomenal expert locksmith Dave who didn't hesitate to make couple of trips after the installation to make minor adjustments for us to fully be happy with the new locks. They are the true and only neighborhood lock experts that always stand behind their standards!

Adam was very helpful and knowledgeable. Excellent customer service and huge selection of products.

I had a very old Briggs and Stratton house key which I needed duplicated. I went to several hardware stores and none could copy the key. I went to Anderson Lock and after searching thousands of key blanks they were able to make a duplicate key! I should have gone there in the first place. Most importantly they can duplicate ATV keys! I needed keys for a 30 year old Kawasaki and Suzuki ATV.

I went to hardware stores called locksmiths and ATV dealers and no one had the blank to copy the key but Anderson Lock did! They guarantee the keys they make. All the keys they made for me worked fine.

This company overcharges and has subpar service. I was ask to pay $144 for a serviceman to check (he spent 5 mins) why a lock they installed a year ago that I paid over $500 to replace was not closing properly. I refused to pay and they asked me to never use their company again. I told them I never wanted to use their company because they were overcharging in the first place to replace the lock, but the landlord of the strip mall said I had to use them because they did all the locks in the plaza.

They also quoted me $700 for one digital timer for my lock, I got an electrician to put 2 digital timers in for less than $400. I would not use this company and get more estimates.

When you want a special front door lockset in a special metal, color, or style--and want it keyed the same as all your others--this is the place to go! Matt helped us find a gorgeous dark bronze Emtek front door deadbolt and handle with a historic-looking backplate at a reasonable cost that is perfect for our 80-year-old Chicago brick tudor home. Then he keyed it with more modern-looking chrome Schlage locksets for our back and basement doors. Hey, folks, you can't get this selection or customer service from Big Box stores!

This company was a mess to deal with from top to bottom. I called in for service on an office building, and was pushed around from department to department with no clear answer as to when service might show up. 5 days later, while I was off site, the tech called saying he was 20 minutes from our office, which meant I had to cancel my meeting. Took him 2 trips to fix our issue, spread out over a week, we had to have an electrician present because he couldn't do the job himself, and after he left we discovered that the system still was not working.

It is a key card entry system, so we didn't know there was still a problem until after normal business hours. When we called back to have them service it again, we were told a different tech would call us back. This took 3 days. When he did find time to call us back, it was to incorrectly tell us that he needed authorization to work on the system (he didn't). He refused to come out and fix the problem. We are using a different service entirely, this company was a waste of money, I would recommend looking elsewhere

Andy was super professional, kind, respectful, quick, and very knowledgeable. Amazing customer service. I am sorry that he had such a terrible experience at my place of employment. I do hope that I was able to alleviate some of the stress that he endured. I will highly recommend Andy to all my friends and family. Michi-

This is the correct place for service of locks. Great customer service. Amazing work. Had a egnition lock for an Avant forklift. Key was broken inside. They got the key out and was able to make copies.

I got a vintage Mid-Century Modern Teakwood file cabinet for real cheap, because the lock didn't work as the key broke off and was stuck in the lock. I worked the part of the key out of the lock with a pick, and brought it to Anderson Lock, seeing the photo of the large wall of key blanks on their website, and also because I have had satisfactory work done by them in the past.

I figure if anyone has a blank for this old vintage lock, made in DENMARK, they will. So I bring the tiny piece of broken key bit in, hand it to a guy behind the counter, and he walks down this long wall of blanks, RIGHT TO the right one, without looking around or comparing them to dozens before finally finding the right one, makes me two keys. I go home and now have two working keys for this awesome mint condition vintage file cabinet.

If it had been a recent cabinet, and made in the USA, I could understand this, but a Mid-Century Modern cabinet Made in Denmark? I doubt I would have had this success at any other locksmith in the area. I LOVE this place and am very thankful they are still around all these years!

Very professional and efficient locksmith and security solutions provider. You name it, if you need it to protect a property, auto, valuables, etc. - they have it. Greg and Jeff were excellent to work with - I had a problem, they had solutions. Excellent service!

I lost my car keys and was stranded in a shopping mall. I called Anderson Lock and they arrived within the hour and cut me a new car key in the parking lot.

Easy, organized and 100% professional You guys did such a great job with the master key system. I finally got rid of that huge ring with all those old keys!

The tech came on time and went to work after he understood what I wanted. He explained how and what he would do, and if I agreed. Then he performed the work and made a couple of suggestions on a basement door lockset to improve security. Very happy with response, quality and will use them again. I purchase and rehab a few properties a year and need the service from time to time.

Excellent friendly and very knowledgeable staff and a wide selection of locks lock parts and doors. If they don't have it. They will order it. I use them for all my maintenance companies needs. They are truly where the pros go when they need a pro. I would not use anyone else. No one comes close.

This place is the best. Adam went above and beyond the call of duty and expectation in resolving my issue. As a property manager we have tons of communications with locksmiths and key vendors but never this excellent. I will be using Anderson Lock for all my properties needs. Thanks again guys.

Great, quick, efficient service.full of value and very reliable!

Best lock company in Chicagoland! Don't go anywhere else! Matt helped with everything, used the tap and dye on my locks, and re keyed the cylinders on the spot twice! Know more than anyone else in town and friendly service!

Our office doors were to hard to lock and unlock. So we finally decided to call a locksmith. The guy was very professional and quick. I would highly recommend this company. Great job!

I have a century-old bungalow with a lot of the original door-locking hardware. I had a problem with my mortise style lock. I removed the lock assembly from the door myself and took it to Anderson Lock. They rekeyed the cylinder so I could use the original keys and also avoid printing duplicate keys for everyone. The other issue was the knob had worn right where the set-screw was so it kept spinning; they gave me new hardware to fix that.

Excellent service everytime Ive called or stopped in. They have a huge selection and can get anything done. We use them for our commercial properties all the time. I always get my duplicate keys cut here, never had luck with home depot etc working right. Highly recommend!