Window Man

We've gotten several replacement windows and doors from Windowman over the past 9 years. The prices have been competitive, the selection good, and the installation very neatly, and cleanly, done. No complaints and I would recommend this vendor to others without hesitation!

Critical: Professionalism A bunch of unprofessional, disrespectful people. While leaving for my break, they had their 18 wheeler who was delivering windows block the only way in and out of the other business. I only had 30 mins for break and I wasted it all sitting and waiting.

Have given the window man many chances to resolve an issue that they caused when they installed our 14 windows for around $1,000 a piece. No small cost for something that they say is guaranteed. However, I've had two people now come to the house and have called the business multiple times in the last year to try to get an insulation/caulking issue resolved where they installed the window and didn't actually insulate around the window will enough.

I can't seem to get someone to actually call me back even though they already know the SU and know exactly what to do to resolve the issue. It is causing drafts inside of our master bedroom bathroom that is purely related to the window itself. In addition, it took months just to get weather stripping on a separate window that we knew and reported that the moment we saw it installed while workers were here.

The windows themselves, even though stated to be very well insulated and protected actually seem to let in more air than our previous really old wood windows. I'm not totally bought into the fact that these are the second best material on the market behind composite. And maybe not worth the additional 30 to 40% over vinyl. It's amazing how this wouldn't have gone to a two star rating if window man actually followed up on issues reported on "guaranteed" windows.

Representative Jon came to my home. I needed an estimate for a front entry door He was nice and professional and took measurements. However, he did not spend too much time with me and handed me a catalog and said to choose a door and call them with my choice. I told him what I was interested in getting a quote on while he was there. He seemed rushed.

I called to follow up and I did get a follow up email. In conversations with others who have had experience with this company and subsequently reading more in depth reviews on Yelp, Angi's list and Google it seems they do not have time for a "small" project like an entry door. If you have a larger project they are probably fine but if you have a small project like mine do not waste your time or theirs.

I am very pleased to write a positive review for the WindowMan team. They did an outstanding job installing a large patio door a couple of years ago. The original team that came out did an outstanding job providing an installation on a large replacement door. I was very happy with the installation. While the quality of work was outstanding, the door had a minor drag on the threshold a couple of years after the installation. WindowMan was an outstanding team and they arranged to have the door adjusted under their installation warranty.

Their lead installer came out and did an invisible job of rehanging the door with no marring of the finishes around the door. Harry is an outstanding true master craftsman. It was my pleasure to see his work in action. Anyone would be lucky to see him work or to apprentice with him to learn how to do a job right. I would not hesitate to trust WindowMan with any upcoming door and window projects!

I have done business with the window man for several years on different projects always wonderful service good selection very knowledgeable people

I got the fly to my home for window replacement, i called for the estimate, talked to the salesman name John, asked him for the estimate for 3 windows for my bedroom. He stated that we are busy.any job should be over $5.000.00 dollars. Just don't waste you time with this company. Lol they don't need my money! False advertisement.

We have waited about a year since using the Window Man to post a review. Initial reaction was good. The sales process was straightforward and easy, and we like the product they installed. The issue is more with how the installation has aged. The caulk they used around the inside of the windows and doors has turned yellow on every single fixture. Another contractor let us know this is likely a symptom of using an outdoor caulk inside. It is a bit disappointing despite the early positive experience.

Nice folks. Showroom has a good amount of product. You can get a good sense for what you'll be getting.

I contracted with the Window Man to replace our front door and sidelights. Cost was $11,400 of which I paid $6000 upfront, balance after installation. Door installed July 24, 2020. That afternoon I received a bill for the balance, which I paid July 28, and which was a terrible mistake. The same day I paid the balance, and just 4 days after installation, the door developed a terrible groan, so loud and unpleasant the door was unusable.

I contacted Window Man via email- no response. A week later I emailed again. This time I received a response, and finally a team examined the door August 31, and yes, you have a problem. I offered to pay for the new hinges at my own expense. My only recourse now is litigation, naming both the Window Man and ProVia as defendants. We will install new windows in our home next spring, but we won't hire the Window Man. I recommend that hire another firm for work to your home.

In 2019 we had a front door and screen door installed. They are friendly and happy to help! Installation crew was on time and cleaned up after themselves! Had a warranty issue, they came out and took care of it. Would use again. Service: General door installation

Both installers from The Window Man were extremely professional. The install job was done without any hassle or worry on my part. The team left no mess behind, and the job was completed quickly. I was very impressed by the team's customer service and proactiveness. Also, on product offered by The Window Man, our window really looks like it has been there all along! It matches our current windows very well. I would highly recommend The Window Man for any window project!

We just had all the original windows replaced in our 1965 Alexandria townhouse by The Window Man. Ham gave us a quote for Marvin double hung windows. The price was very reasonable. The windows came in faster than expected. We delayed the installation because of the pandemic and they could not have been more flexible and accommodating. We just had the installation today and the crew was fabulous.

They were fast - 11 windows in four hours, start to finish and left the house totally clean. The crew was very professional and courteous. Ham came by to check the job and make sure we were satisfied. Best of all, the windows look amazing! They are a huge improvement to the look of the house and having windows that are all easy to use and maintain is the best.

We can't recommend replacing old windows, and definitely using The Window Man, enough. We're now thinking of replacing two patio doors to our garden and we'll be using The Window Man again.

I had a tangential interaction with this company - they installed windows for a client of mine and I was helping coordinate a warranty call. They were so helpful I felt the need to leave them a good review. Particularly Sharon - super helpful in getting things squared away for my client.

The window man has been one of the easiest companies to work with for my replacement windows and doors. With the window man there is really no games and gimmicks like many of their competitors out there, they are professional, have a great showroom where you can actually see and feel the products they offered and you can ask any questions about their products, process, installation and your questions will be answered without hesitation. I am a real estate agent, when any of my clients and friends are in need of new windows or doors, without a doubt I will give the Window Man a big shout out.

We replaced all of our windows several years ago. While cleaning one of the windows, I broke one of the retaining clips securing the window to the frame. I communicated with Jon Schoenike who checked on my warranty. After confirming my warranty is still active, Jon delivered the retaining clips to my house in Charlottesville! Needless to say, I am very pleased with Jon and The Window Man for exceptional service.

About 15 years ago we got Mon-Ray replacement storm windows from the Window Man. We've had no problems at all since then, and everyone at The Window Man was very helpful. Recently we wanted to expand an existing window in the walk out basement for more sunlight. This required cutting a hole through a 1946 brick and cinder block exterior wall.

We needed a mason to cut the hole, Window Man to install the window, then a finish carpenter for the interior. It took a lot of measuring, planning, and scheduling and Jon walked us through the whole process. We only bought 1 window but Jon and Sandi treated us like we bought 20. We've got a few more windows to replace or expand and will definitely buy from The Window Man again. We paid a little extra for the "invisible" screen, or whatever it's called. It's really nice, you can barely see it, definitely worth the money.

The Window Man went above and beyond in recently servicing the windows at my home that were installed by a previous owner. The gentleman who showed up cared about the quality of his work, and he was positive, reassuring in saying how he would take care of it - and he did! Many thanks to Sandi and her team!

We just had new replacement windows installed and I am SO SO SO impressed with the quality of service that was provided by WindowMan from sales through installation. Thank you to the entire crew. I add that besides the excellent service that Jon (sales) provided in explaining the product, that the crew of five that came to do the installation was extremely professional and clean taking care that no mess was left behind.

My only regret is that I wish I had ordered an awning window in the kitchen (in case of rain) rather than a regular one (casement) :( When one of the crew pointed that out, I realized he was absolutely right. So I wish I was advised of that. Oh well. Thank you Window man for excellent product and service!

I live in a condo and was having a problem with noise from a commercial building across the street I called The Window Man to see if they could help me and they did! I had a custom made interior storm window installed in my bedroom and it completely eliminated the noise. It was a great experience all around and I am so thankful for their help!

We had The Window Man replace three old, partly broken storm windows in one bedroom. Originally we had considered total window replacement but after doing some informal research, learned that from an environmental perspective, adding good storm windows is usually more effective. This is because the air pocket between the regular window and storm window is larger than the air pocket between the two panes of double pane windows.

Apparently it's the air that provides the main insulation, not the glass. So we called The Window Man and an estimate was quickly scheduled. "Ham" (Hamilton Smith) was professional, efficient, and no pressure. We briefly considered one other company but I felt that the quality of the MonRay storm windows sounded better than other brands, so we signed on with The Window Man. Ham had explained the whole process and it unfolded exactly as described.

A technician came a few days after we signed the contract to take precise measurements. (We didn't have to be home for that.) Then there was a waiting period of 8-10 weeks, which I feared would be extended by some winter weather conditions, but I got the call that the windows were ready right at the eight week point. We scheduled the installation for a few days after that. (We did have to be home for the installation, even though they only came inside the house at the very end of the process.) Installing the three windows took less than two hours.

They come with 10-year warranties on both the windows and the installation. And they are beautiful. They have narrow edges, so they don't block a lot of light or view. The screens are somehow made so that they're very see-through. Everything operates well. Most importantly, the bedroom switched from being very drafty to being very warm - it's a really dramatic difference and I'm certain is saving us heating costs.

A final note: By chance a neighbor in an identical house had new storm windows installed by a different, smaller company at the same time. Their windows took longer to arrive, cost more per window, and required several follow-up visits to correct installation errors.

I scheduled an appointment for 1/13/18 to get a quote for several windows. One had been damaged so to make sure everything was even, I decided to replace all of the windows on my ground floor and possible the arch. I provided my name, phone number, address, and even the parking location and had an appointment booked with Ham. I even got a description of his car, to ensure he could fit into my parking space. Saturday arrives and no one shows up at 9 AM.

I called at about 9:20 AM and was told I was not in the system and not on the schedule. The person who answered the phone had no explanation for this. If replacing 4 windows is not enough work, just tell the customer that and I would not have wasted my time setting an appointment and getting up early on a Saturday. No need to just not record the appointment. I can only imagine the type of work this company provides if they can't even come out for a quote.

We bought storm windows for our 80-year-old house. The price was less than 1/4 the cost of replacing the original windows, and the quality is great. The Window Man was very easy to work with and everyone we dealt with was very professional and friendly. We are extremely happy with both the product and the experience of working with company.

In early April 2017, 'Harry' delivered and installed floor-to-ceiling blinds in our condo unit. He did a great job! Blinds look super! Highly recommend The Window Man!

The cost to quality ratio is not great - they don't have a problem charging premium prices but their response to issues and ability to provide good customer service are a far cry from the premium prices they command.

We used the Window Man on a combination of sliding doors and windows on a high rise in Tyson's Corner. We used Mon-Ray and both the product and installation experience was great! I highly recommend this team.

From the start I knew I was going to like working with The Window Man and I was right. My friendly salesman Hamilton was timely, polite and honest. I received an accurate estimate and was left alone to make my decision. No high pressure sales, no annoying phone calls. We signed a contract a few months later and waited for the windows to be custom made.

The install is currently underway and I could not be more pleased with the work. My installers have been diligently working since 7:30am and may even be done before 2:00pm. These guys come with over 20 years experience installing and do great work. I wll recommend The Window Man to my entire neighborhood and beyond!

5 stars easily. I highly recommend the Windowman! We live in a colonial era house with special needs. Window ordering and installation went smoothly. The installers were organized, polite and left NO mess. The windows look great and blend in very well.

Terrible customer service. A salesperson came to my home, took measurements, educated me, and advised me to go to his office and see what many good windows really look like in person. I drove to the showroom, reviewed windows, and settled on X windows and I was promised to receive Y quote in 48 hrs. At least a week later, I received a quote, and I then countered asking for another manufacture.

Then I never heard back from the salesperson. I'm not going to rant about other issues that were red flags during my experience, but I think the main issue is that if you are small potatoes (14 windows or less), you might want to look elsewhere so that you are a valued customer - even if you go Marvin, Pella, or Anderson.