Windows N Things

We had a great experience from start to end of our project. Bryan was helpful as well as everyone who answered the phone. The showroom was also very useful as we had only seen photos of the windows and wanted to see it in real life. Windows N' Things followed up with us along the way to confirm delivery, installation and just to see if we were happy.

Who does that!? It's hard to find good vendors so to speak and we will be using them again as we continue to replace our windows. Thank you again! I wish they did more than windows!

I recently purchased a new home and had no idea what type of windows I wanted. I started to research a few places and came across a company called Windows N things. I was introduced to my account manager named Alec. Alec is by far one of the best people I have ever worked with. He showed me multiple options and ideas, came over to my property and made excellent Recommendations. Alec made recommendations based on my needs, he was available at any given time.

He showed me at his showroom all the options and brands that are available. I can't remember the last time I had an experience as good as the one I had with Alec at windows N things. I would recommend all my friends and family to Windows N Things without hesitation. If you're looking for new windows and doors, no one will give you a better experience than Alec at windows N things.

They set the right expectations, they are very fair with rates and most importantly they are extremely honest. I will say it again, I never have had a better experience with an order as I did with this. At the end of my project, I had successfully received and installed my windows without one problem. A+++++++++++

I have nothing but great things to say about Windows N' Things. As a General Contractor windows can be a real headache. Alec not only had great pricing but the customer service is off the charts. When it comes to windows and exterior door Alec is always my first call. Services: Custom windows, Pre-made windows

Thank you so much Mike and Claire. Each time I visited Windows N Things I was treated with the utmost respect. You guys really made the whole process stress free. I had no idea what to do, so many options. Your company is wonderful. Thank you both again so much and I will post some photos once they are delivered and installed. I will be referring Windows N Things to all my friends. Annie

We had previously bought doors and windows from Windows N' Things. We needed to replace two old rotting slider doors with French doors, and Alec at Windows N' Things treated my small order as if I were ordering 200 doors and windows for a large apartment building! He was so helpful and friendly, and we absolutely love our new French doors, aluminum exterior/douglas fir interior. Well done Alec! Also, Kendra was so helpful in finalizing the delivery details. Thank you Windows N' Things! Larry H

This place is Amazing! Customer service is super! We were having a hard time locating windows and Alec did it! He found what we were looking for and got everything set up! Thank you Alec for your help and your fast response on locating the windows and your fast response on emails! Once we finish the install i will post the pictures. Thanks Again Edwin Aj construction

Do you know what it's like to be a woman trying to remodel a home? It's awful. It's like going to a used car lot and having everyone speak to you like you are a child. The salesman I dealt with here is sadly no exception. I only needed one window, I spoke with him on the phone about everything I needed but when I got there he only remember the things that complimented him, nothing that was actually useful to me purchasing a window.

For a little background, I have done a lot of manufacturing in my career. The process is very similar to remodeling and I've found, after dealing with many sales people, that there are the knowledgeable sales people that listen to your needs and get to the point. Then there are the ones that love to speak over you, don't really listen to you and ultimately don't really know what they're talking about.

He was most definitely the latter. Also, he could not read me or how the situation was completely crumbling in front of him and in fact double down on it, asking me at least 5 times if the window measurements were correct. (Since I told him that I took the measurements myself and I couldn't possibly know how to properly measure a F*ing square).

It was an epic failure. I did give it 3 stars because ultimately I did get the window on time and it is amazing (love my window Milgard!) but I will never deal with this guy again. All I wanted was a window, Just one. All he had to do was not be a condescending dick head. Read the room buddy, read the room

We've been working with Window's N Things for over a year now and completed 3 homes so far in LA using them as window suppliers. They helped us navigate tricky issues like strict STC ratings, custom sized windows, and heavy value engineering. Alec has been a great resource, is extremely knowledgeable, and always responsive. We will continue to partner with them in the future and would recommend them to anyone building from GC's to individual homeowners.

Fantastic place staff is remarkable! display spaces are actually used to create office spaces

The best we ever worked with with, so professional so reliable saved us so much money that left us very thankful. Thank you so much guys for all the help! Service: Window design

Critical: Professionalism, Punctuality, Quality, Value Horrible peopole to work with, after weeks of holding my money they came back with 3 month delay of shipping, Avi the CEO is arrogant and unprofessional, I do not recommend and I really hope I will get my money back. Service: Custom windows

I spent $100,000 on windows and sliding doors with this company. One of my windows is inoperable. For months there is finger-pointing between the manufacturer of the product they sold me and their service. It's all smiles and effort to satisfy if there is an invoice involved. I give up. Also, if you're thinking of Fleetwood, their products are very mediocre and they don't interact with the customer and instead instruct you to go back to the dealer. No one should have to deal with this much effort to get service. Thumbs way down.

I met for a consultation with Ben and his willingness to help me understand the process and pick the best product and configuration for my new house is amazing. Also had a great experience with the other members of his team. Highly recommend this company and would happily give it 10 stars if it was possible. Thank you

I have used Window's N Things for 2 of my homes for remodeling and replacinging doors and windows. They provided me with referrals to qualified installers and delivered on time as promised. Recently i had a warranty issue and i was extremely impressed with Adina who handled everything with very little effort on my part. She not only was able to get me reimbursed for the defective part within days of returning the part but also sent me new weatherstripping at no cost.

I would definitely recommend using Windows N' Things for all your window and door needs as i have dealt with many other companies and their customer service is top notch and the most responsive i have encountered. Mark

I work with Windows N Things on multiple projects. Ben is very knowledge and always tries to do his best to accommodate customers' requests. The staff in the office are very friendly and will go an extra mile in order to help. Very recommend!

I'm a contractor and use Windows n things regularly for my orders. They always send me an accurate drawing for all my measurements and designs. Great selection and great value. You get what you pay for and the team here is very efficient. Will continue to work with them regularly!

I deal with Windows N' Things on a regular basis. Very professional, accurate and easy. Highly recommended!

I'm a general contractor and I recently bought windows for a custom home in Hancock Park. I was referred to Windows and things by a friend of mine who happens to be a big developer. I had them price out Fleetwood windows for my project and obviously as a good consumer I compared prices with two other vendors. I winded up purchasing the windows from them not only because the price was better but mostly because the service was impeccable.

I had multiple meetings with the owner of the business (Ben) and felt like all the right questions were being asked. This purchase was for over $100,000 and so it meant that everything had to be looked at and double-checked so that there are no mistakes. The windows came within the promised time frame and I installed them at my customer's house.

The windows themselves had a couple of issues and so I contacted windows and things to arrange service, they got on it right away and made sure that Fleetwood will send a crew as soon as possible. I was very pleased with the0 experience and I will probably be a happy customer for a long time.

Had some windows and doors put in, and they professed stellar follow up customer service should the need arise. One of the installed doors has a pergola frame just above it. Instead of trimming the top piece to fit, they partially detached the pergola frame and tucked the door framing behind, which created a structural issue. Further, they caulked between the pergola frame and doorframe instead of doorframe and outside wall, which is prone to penetration.

Weather stripping was incomplete, and lets heat or cold escape. Clean up job was mediocre at best, trash, scraps, and dust left behind. Over time the door sagged and couldn't close it easily. Called Windows and Things and after initially reaching out for resolution, all of my follow up calls and emails went ignored. So much for stellar customer service.

At least Milgard honors their warranties. We hired a new company to install the rest of our windows and doors and they pointed out that one of our windows (that Windows and Things installed) which we thought was a Milgard was not a Milgard, but we paid for a Milgard.

DO NOT order anything from this company. They are unreliable and unresponsive. Especially since English is their second language. They promise you something and give something else completely different. Then when you try to return something, they won't take it. They tell you about their "policy" but they don't have any of it in writing. They forced me to take them to small claims court.

They absolutely refused to resolve the issue. They keep lying about how they order process went. They said they listen to all the phone calls concerning my order when they never told me that I was being recorded. They would rather waste more time and money going to court. I ordered a custom door from Windows and thongs and they gave me a stock door.

I spoke directly with Jose Piceno and he told me to return the stock door and he would then order the custom door. I gave him all of the measurements for the custom door and he told me he would get back to me in 2 days to let me know when the new door would be ready. He never got back to me. I called him every day for 2 weeks. After about 16-17 days he finally called me.

He asked me questions about the door rather than giving me the estimate and timeframe. I gave him the answers and he again told me that he would get back to me the next day. I didn't hear anything back from Jose for 3 days. Then he asked me for more measurements. I told him that I gave him all of the exact and detailed measurements when I first ordered the new custom door.

He said he lost them. So the next day I canceled the order and asked for a refund. He said it would take a few days for management to go over everything and he would get back to me. I demanded that I speak with his supervisor. I finally did receive a call from someone claiming to be the supervisor. He said his name so fast and unclearly I don't know his name.

Also he has a very thick Russian accent. This "supervisor " proceeds to tell me about the company policy and says he will look into it. He calls me back an hour later and says that no one authorized the return (yet they have the door and frame that we returned) and he refused to issue me a refund. Basically, they have the merchandise in perfect new condition and they have my money.

They never did place the new order for the custom door because Jose lost the measurements which took him 3 weeks to ask for. I am taking them to small claims court to recover my money since they absolutely refuse to issue the refund.

As a business owner myself, I know how powerful Yelp reviews can be so I think very hard before writing a negative one. I have been trying for ALMOST 3 WEEKS - since my first phone call on 1/17 - to get in touch with someone about working with Fleetwood re the leaks in our house. We are now in the middle of our second rain storm, we still have leaks, and I'm concerned about mold. I've heard every excuse--my message didn't get passed on, the person who deals with repairs was out sick, etc. I've been promised multiple times that I'd get a return phone call by the end of the day only to never hear back.

We have a large house and spent an enormous amount of money on these windows and I cannot believe the service I'm (not) receiving. Even the smallest customer shouldn't be treated this way. I've avoided escalating to Fleetwood corporate but today had no choice.

DO NOT USE THIS CONTRACTOR, THEY HAVE A CONSTRUCTION WORKMANSHIP JUDGMENT AGAINST THEM! THE RIGHT TEAM CONSTRUCTION INC. dba WINDOWS N THINGS LICENSE # 870050 This company, "Windows N Things" (WNT), sent undocumented, unlicensed and untrained, non-employees to our home to install a set of windows and sliding doors for the entire home. The windows were installed "incorrectly" and not according to manufacturing specifications, which "voided" the warranty.

We encountered "drywall screws" which were drilled at a 45% angle into the "perimeter vinyl framing" and additionally one of the windows began to separate from the entire "wood /stucco framing and sill. In response to this, we called the window manufacturer "Milgard" because they have a listing on their website that refers to WNT as of their "Certified Installers".

Over a 7 - 8 month period of time we tried to negotiate the appropriate repair and/or replacement of these windows that obviously were installed wrong- however it was to no avail. Milgard openly admitted that the windows were incorrectly installed which we recorded via phone (video). We also have the further testimony of the incorrect installation from an "AAMA verified -certified installer, " which came and assisted with the removal and preliminary replacement of the windows on camera verifying the same. However, Milgard failed to insure that their "certified installers" were correctly and legally employing trained workers or that they were even AAMA certified. Milgard accepted no responsibility- but instead, pawned the problem off to "WNT".

We repeatedly contacted WNT, and supplied them with an appropriate requested estimate/ invoice which indicated the amount of the repair and related costs needed to rectify the problem. They agreed to the amount, yet failed to issue a check within a reasonable amount of time. The urgent need for the repair ultimately amounted to financial hardship and to date, continual hardship because each of the windows were installed in the same fashion.

We filed a complaint with the Contractor's State License Board (CSLB) and then filed a claim with American Contractor's Indemnity Co. / HCC Surety Group representing The Right Team Construction Inc. / WNT for the amount that WNT had already admitted/agreed to pay, however it ultimately resulted in an weak, negligent response to our desire to have a transparent and diligent investigation.

We filed a civil suit and received an appropriate judgment, but the company and its insurance are continuing to rip off unsuspecting seniors by not paying the judgment and continuing to operate its business without accountability. Our windows are in the same condition (defective installation)! MILGARD will NOT WARRANTEE A DEFECTIVE INSTALLATION! DO NOT USE THIS COMPANY OR MILGARD - YOU WILL NOT GET WHAT YOU ARE PAYING FOR! Signed, SICK & TIRED OF BAD WORK & KICKBACK L.A. CONTRACTORS

Service was quick and easy, Asaf was very helpful in working with my time crunch. Installation had some issues but he was quick to get them fixed, Ruben who they sent over to fix things was super helpful and nice too.

Enjoyed working with This company. Everything happened like they said it would. Happy with Milgard windows and doors. Assaf was the sales person that came to the house. A true professional. Reuben is a great installer. Will call them again when need more work

Since my last review, I have been contacted by the owner and General Manager, of Windows N Things, Ben Zehavi. He has immediately handled this frustrating situation with professionalism and honesty. On his first of many face to face meetings, he saw the truth of the AAW, INC. door and subsequently posted signs at his business that all representatives will not order doors from AAW, INC. Mr. Zehavi then proceeded to go above and beyond to make my situation better by investigating a very high end business that hand produces their doors.

He has chosen to go with this company and has made every effort, of a man of character would, to make this right. I should be receiving my new door soon. Thank you Mr. Zehavi for redeeming my faith in your company. I admire your ethic!

We found Windows N Things on Yelp and went to their showroom because of the reviews and location. We were able to get the few windows we needed quickly. Installers were efficient and cleaned up after themselves. We will definitely return when we need to replace other windows in the house.

We had our windows installed by Windows and Things. Several windows were installed incorrectly. The so-called installers actually put drywall screws in the frame of the windows, which voided out the warranty with Milgard! Also, some windows are actually coming out of the wall! Very bad install Dealing with Windows and Things on this issue has been the worst experience.

They are so unwilling to rectify this problem and ignore bad installation problems after they get paid. Windows and things are not a reliable or credible company, from the bad and faulty install to the horrible and unacceptable customer service

I did a lot of shopping before I chose to go with windows n things. They offered a very good price and financing. The sales rep, Asaf, was very helpful in providing me with options. He visited the property multiple times before, during, and after installation to make sure things are going smoothly.

Asaf from the company gave us a thorough consult and when we agreed on price he oversaw the project. We replaced 14 windows in our home in April 2013. We couldn't be happier with the Milgard windows. It's saved us from the extreme heat outside and lowered our electricity bills. Very happy customer. They were clean and organized.

So I asked them to send a rep to get a rough estimate on how much it would cost. After about 2 hours of consulting, the rep finally gave us the price tag. When I told him another rep from a different company gave me a cheaper estimate, he actually proceeded to say, "you know, it's not nice to lie" he said this in my own house. Such disrespect and very very unprofessional

I'm so happy I used this company to install my windows. The windows are beautiful. I installed Milgard windows. The best part of the experience I must say was Mary at the main office. I cannot say enough about her and her communication skills are beyond excellent. I sure do hope the company appreciates her. She even answered my questions after hours! I cannot say enough about Mary! She really knows the meaning of customer service!

Windows 'N' Things was a pleasure to deal with. Fred was my sales person, and he is helpful, knowledgeable, and easy-going. He was able to answer all questions, and help solve some specific issues & somewhat unusual requests for my project (such as the need for extra sound-proofing), and Milgard has been excellent when we've needed any follow up service.

Any construction project can involve a certain degree of stress, so it's always nice when you can work with people that help to make things easier rather than more difficult or complicated, and the end result is something that you can appreciate every day. I strongly recommend Fred and Windows N Things for your next window and door project! Re: the one negative review posted here, that person apparently didn't understand that they should have called a glass shop to purchase a pane of glass, not a window supplier.

I can always rely on Windows N' Things to give me the top of the line windows and doors for an affordable cost and in a timely manner. The staff is friendly and always professional, Ronen, Fred and Rose are great to work with. I always use Windows N' Things for all my professional and personal projects.

Excellent service! I needed to replace my windows in the kitchen. I found windows n Thing on Yelp and called them. They sent someone over for an estimate and did an amazing job. Dont hesitate for a minute and give them a call if you ever need to replace windows or doors.