Innovative Glass Systems In 1953, Cecil J. Drexler Sr. started manufacturing a high-end line of aluminum shower and tub enclosures, setting a new quality standard in the shower door industry. Almost half a century later, that tradition of family-owned excellence continues. Drexler Shower Door Company. has grown into a complete service domestic and commercial glass supplier.
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Reviews (28)
Brian Love
Apr 21, 2022
I was very impressed with Drexler for the installation of a glass door with panels on the side. I quoted the two main glass companies in town - they were close in pricing but Drexler nosed them out on that front. But they treated me far more kind than the other company (I got the feeling I was bothering them to merely ask for a quote and was talked down to at almost every step).
The parts were a bit delayed, but Drexler kept me well up to date and were fast to respond with any inquiry. And then the installers, Michale and Mike, were outstanding. Easy to work with, friendly, and did a great job making sure it was all put in right.
The parts were a bit delayed, but Drexler kept me well up to date and were fast to respond with any inquiry. And then the installers, Michale and Mike, were outstanding. Easy to work with, friendly, and did a great job making sure it was all put in right.
Ericka Harvey
Nov 29, 2021
I am absolutely satisfied with my custom frameless shower install. I had them take the glass as far up as they could which makes showers feel like I am at the spa! Jeremy and Kevin was excellent fast courtesy and professional. It was a bit pricey but worth every penny. I highly recommend Drexler Glass!
Aleksandar Ivanovic
Nov 26, 2021
Amazing company from the initial visit to the showroom to the finished installation of the product. I recently had a very large shower custom glass panels and hardware changed! I am extremely satisfied by the quality and knowledge of the entire staff of Drexler Glass Company, the choice an high end quality of their products, and the timing of the overall process. Thank you to all of the members of the Drexler's team.
Brenda J. Waters
Sep 24, 2021
I am beyond pleased! I don't like shower curtains and prefer sliding glass doors. Today Drexler installed that door. The two men who came are both name Michael. They were incredible. Knowledgeable. Friendly. Experienced. Explained everything they were doing and how it would benefit me. I absolutely appreciate these two men. THANK YOU DREXLER!
Lenny Deutsch
Aug 31, 2021
The Drexler crew, from Brianna in the showroom, Jeanie planning and executing my, (ever-changing) install date and Michael and Michael on bended knees doing their impeccable install, turned out to be a very positive 'shopping' experience. Highly recommend the Drexler Glass Company operation, & Thanks.
Baxley Costabile
Jul 26, 2021
I was super impressed with Drexler, especially their installer, Michael. I had to reschedule him one day due to a mix-up on my end, and he still made every effort to accommodate my revised schedule that same day anyway. When he came to finally do the install he showed up right on time, and provided excellent service and a beautiful install. I'm in commercial construction and I wish all of our subs were this diligent. I would 100% use them again, on a larger job, and recommend them to anyone.
Pamela C.
Jul 19, 2021
Installation team, lead by Mike McWilliams was exceptional. The team was professional and courteous. I greatly appreciate them explaining the installation process for my new frameless clear glass shower door. Since my previous shower door was framed, they put to rest any concerns I had about the new shower door leaking. Also, they gave me greater peace of mind by reassuring me that Dexler Glass stands behind its products and services so if a problem does develop the company will work vigorously to address it. My shower looks terrific. Thanks!
Emiliano Gabriel Larach Khoury
Jun 18, 2021
Ordered a glass top for a wooden table, everyone was very professional and it was ready in 2 days. When I arrived I had to go to an ATM to get cash since they don't accept credit cards (with which they were very upfront, and when ordering it and when they called to say that it was ready to pick up they told me both times) the glass was given to me and wrapped up quickly and efficiently, even they helped me get it to my car. Overall, great experience, great product. Fully recommended!
Beckford Group
Jun 12, 2021
My wife and I contacted Drexler Glass company, hoping they would provide quality customer service and excellent quality. Unfortunately, we had water leaking from the glass corner (other companies install - full transparency). They came out re-sealed, charged us, and we paid. Pretty straightforward. It was October 2020. However, I called June 2020 to have them come out again, and I got grilled by the receptionist very rudely, too.
She asked me to pour a glass of water to confirm if water was coming from the spot where Drexler Glass re-sealed. I informed the Drexler receptions, I can visibly see the wall soaked and deteriorating, so I called the experts for help. After getting a tremendous amount of pushback, ultimately leading to, "we cannot do anything about that." Whatever happened to, "Sir, sorry you are having issues, we will see what we can do." Horrible customer service does NOT STAND BY THEIR WORK!
Your response and the receptionist is very defensive and not at all focused on white glove customer service. The appropriate response would be, I am sorry (customer) that you are having an issue; let me get an expert out to your house to verify it is NOT the silicone that is the issue. However, I think you all are incapable of assuming any flaw on your part. Customer service is key to any business, and you all failed.
She asked me to pour a glass of water to confirm if water was coming from the spot where Drexler Glass re-sealed. I informed the Drexler receptions, I can visibly see the wall soaked and deteriorating, so I called the experts for help. After getting a tremendous amount of pushback, ultimately leading to, "we cannot do anything about that." Whatever happened to, "Sir, sorry you are having issues, we will see what we can do." Horrible customer service does NOT STAND BY THEIR WORK!
Your response and the receptionist is very defensive and not at all focused on white glove customer service. The appropriate response would be, I am sorry (customer) that you are having an issue; let me get an expert out to your house to verify it is NOT the silicone that is the issue. However, I think you all are incapable of assuming any flaw on your part. Customer service is key to any business, and you all failed.
Martha Craft
Dec 21, 2020
We have an older house (1921) with some remodeling. The house has started to settle some more, and for the last several years the shower door had started to bind. Jeanne worked with us to ensure the proper materials were available. On the day of our appointment, Jeremy and Michael were running late because an earlier job. They called several times with updates, keeping us informed of delays and the reasons; that was most appreciated.
When they arrived, they were EXTREMELY professional and efficient, and the work was done well. We can't be more pleased with the employees and the company, from start to finish. Complete confidence in recommending them for any work. Thanks, Drexler.
When they arrived, they were EXTREMELY professional and efficient, and the work was done well. We can't be more pleased with the employees and the company, from start to finish. Complete confidence in recommending them for any work. Thanks, Drexler.
Tra D.
Dec 04, 2020
Anthony B.
Oct 28, 2020
Luciana Nascimento Xavier
Feb 12, 2020
J. A.
Feb 03, 2020
I had received a referral from someone in my neighborhood to use Drexler for a frameless shower door. I am so happy I did. The process from start to finish was super easy and professional. Ethan did an awesome job installing the door and I couldn't be happier. I would highly recommend them and will use them again!
Ian L.
Aug 07, 2019
I recently used Drexler glass to take down a frameless shower enclosure so that I could have the shower stall rebuilt. I then had them return to reinstall the glass at the end. Having used another company before Drexler I can simply say that they are outstanding! They are responsive, returning calls, scheduling visits and arriving on time! They are professional, thorough and trustworthy. And, they stand behind their work. I wholeheartedly recommend them for your glass projects!
Brenda Carter
May 01, 2019
I ordered a frame-less shower door and 8ft mirror for my master bathroom. Measurements and installation were completed in 7 days! So excited about my new additions and love their work. Customer service is great and they make sure you are happy! Will definitely refer them to others and use again in near future.
Ron L.
Feb 08, 2019
Because of an incorrectly installed glass shower enclosure, by a general contractor (who would not address my problem), I did my requisite research and selected Drexler Shower Door and Custom Glass to "fix my issues". Reaching out to Drexler, via e-mail, I was contacted by Jeanne the next day. Within a couple of days I was provided an assessment and quote of what it would take to address and resolve my problem.
We made the correct decision to replace what had been installed and went with the optional ShowerGuard Glass and Ultra Clear Low Iron Glass. The enclosure is beautiful. Throughout the entire process Jeanne (and the rest of the Drexler staff) went above and beyond exceeding my needs and expectations. I do not know how the price of the entire project compares with other companies, since I did not get another quote, but I can say that with the quality product and the most professional installation provided it was worth every dollar spent. I most highly recommend them and am most happy with the entire process and project.
We made the correct decision to replace what had been installed and went with the optional ShowerGuard Glass and Ultra Clear Low Iron Glass. The enclosure is beautiful. Throughout the entire process Jeanne (and the rest of the Drexler staff) went above and beyond exceeding my needs and expectations. I do not know how the price of the entire project compares with other companies, since I did not get another quote, but I can say that with the quality product and the most professional installation provided it was worth every dollar spent. I most highly recommend them and am most happy with the entire process and project.
Jennifer M.
Dec 18, 2018
Clare M.
Aug 13, 2018
I ordered and received a full length mirror this week. I have to compliment you on Jeanie, Ethan and Emmanuel. I sent a service request in last weekend, Jeanie called me on Monday for a service call that afternoon. Ethan and Emmanuel were right on time, very pleasant and helpful. Jeanie followed up with a quote and told me the mirror would be ready this week. Ethan and Emmanuel came today and installed the mirror and did a super job.
I am a very pleased and happy customer. I tried to give them a check for payment but I was told that I would receive an invoice. When we bought our townhouse 13 years ago, Drexler installed our mirrors and frameless glass shower doors and we were very happy with the quality and service. I highly recommend Drexler.
I am a very pleased and happy customer. I tried to give them a check for payment but I was told that I would receive an invoice. When we bought our townhouse 13 years ago, Drexler installed our mirrors and frameless glass shower doors and we were very happy with the quality and service. I highly recommend Drexler.
Molly Slesnick
Jun 17, 2018
I couldn't be more happy with my shower door from Drexler Shower Door. Debbie made my visit at their store very easy to figure out which door I needed. Jordan and Michael came out when I was ready for them to take measurements and they even caught an issue with the slope of my tile installation which I was able to get corrected (and prevent future water leakage).
Once I ordered, it took about 10 days to get my shower door made and installed and once again, Jordan and Michael were prompt and very courteous when at my home. Would recommend Drexler for your shower door needs!
Once I ordered, it took about 10 days to get my shower door made and installed and once again, Jordan and Michael were prompt and very courteous when at my home. Would recommend Drexler for your shower door needs!
Elizabeth R.
May 10, 2018
My first time using Drexler and it definitely won't be my last. I needed a simple mirror installed over a double vanity in my master bathroom and of all the companies I tried to reach out to, Drexler was the most helpful and responsive. Due to my hectic schedule, I had to reschedule my first appointment for measuring several times but they were very patient and worked with me.
The guy that came to do my measurements was Michael McWilliams and he was fantastic. He always called to let me know when he was on the way and he was very quick and efficient. When it was time for my second appointment to install the actual mirror, Michael and one of his colleagues showed up and flawlessly installed the mirror in less than 30min! I'm so happy I found Drexler and I highly recommend them!
The guy that came to do my measurements was Michael McWilliams and he was fantastic. He always called to let me know when he was on the way and he was very quick and efficient. When it was time for my second appointment to install the actual mirror, Michael and one of his colleagues showed up and flawlessly installed the mirror in less than 30min! I'm so happy I found Drexler and I highly recommend them!
Courtney P.
Jan 23, 2018
They installed a 6' x 9' wall mirror for my garage gym. The installers were polite, punctual, and knowledgable, and even moved some heavy equipment for me that they weren't obligated to do. Mirror turned out great. Apparently it had to be cut to accommodate un-evenness in our wall/ceiling. Who knew? They'll be the 1st I call if I need their service again. Def recommended.
Nathan B.
Dec 28, 2017
We used Dresler to add a shower door in our master bath. They were a joy to work with the finished product turned out beautiful. After a few months, we had a small issue develop requiring a service call. Michael McWilliams and his team came the next day and quickly resolved the issue without cost. I am a very satisfied customer and would recommend Drexler for their expertise and professionalism.
Abby R.
Sep 15, 2017
I'm mad I didn't take a picture of the finished product, but I absolutely love what Drexler did to transform my master bathroom. I have a uniquely small shower in my master bathroom, but when I called Drexler they came right out to measure and gave me several options to enclose the shower. Each option was priced out and described in detail exactly what materials were used.
I live a little further away from them so they gave me a 10 business day time frame to come install after making my final selection. I was afraid Hurrican Irma coming through would delay the install, but they called me the morning after Irma left and asked if they could come install. They also called me when they were on the way to my house, which I loved. I would 100% recommend Drexler to anyone and everyone. Use them. You will never regret it.
I live a little further away from them so they gave me a 10 business day time frame to come install after making my final selection. I was afraid Hurrican Irma coming through would delay the install, but they called me the morning after Irma left and asked if they could come install. They also called me when they were on the way to my house, which I loved. I would 100% recommend Drexler to anyone and everyone. Use them. You will never regret it.
Jodi C.
Jun 05, 2017
John W.
Jun 04, 2017
Drexler is the BEST! So professional and so precise. The measure twice for accuracy. They showed up on time for both appointments. They are quick and EXTREMELY professional. I almost cried when they were finished with my project. It was gorgeous. I wanted to add Antique Mirrors to our dining room wall. It is BREATHTAKING! Thank you to Drexler team. WOW!
MaRae S.
Feb 13, 2016
Definitely a business with integrity! When my glass arrived at Drexler chipped I received a call from David (the owner) who explained why my glass was now going to be late. He immediately accepted responsibility, offered an apology, gave an explanation as to what happened, then reassured me getting my glass repaired was on the top of his priority list.
I received my glass by the next week! Based on how David handled my initial purchase, I have since rehired his company to install glass shower doors and large bathroom mirror. I am VERY satisfied with the products, as well as the outstanding customer service I have received. His installers are very knowledgeable, very professional and very personable! I would definitely recommend Drexler Shower Glass.
I received my glass by the next week! Based on how David handled my initial purchase, I have since rehired his company to install glass shower doors and large bathroom mirror. I am VERY satisfied with the products, as well as the outstanding customer service I have received. His installers are very knowledgeable, very professional and very personable! I would definitely recommend Drexler Shower Glass.
John E.
Feb 07, 2013
I had remodled my bathroom, and the only step left was the glass. I found Drexler purely by accident as their offices are on my commute home. I stopped in and discussed my needs and they were very helpful. The workers they sent out to do the measurements were very professional and curteous. Their quote was right in line with what I had expected. When I explained I wanted to change out the existing hardware from silver to bronze, they were able to provide me with some referrals.
The time to have the glass produced seemed to fly by, and the installers again were very professional. They were done in no time. And the work was wonderful. I would highly recommend them. They are very "mom and pop" type vibe given that it is a family run business, and the work was great.
The time to have the glass produced seemed to fly by, and the installers again were very professional. They were done in no time. And the work was wonderful. I would highly recommend them. They are very "mom and pop" type vibe given that it is a family run business, and the work was great.