Northern Door

When you are in need of a quick repair with quality work this is the company. I highly recommend Northern Door.

Highly recommended Northern Door. Very prompt (came out in the same day), excellent customer service, and courteous. Great quality job at a reasonable price!

I just called this business because my garage door was having trouble closing. The gentleman who answered the phone patiently talked through the situation with me and helped me fix it myself in just a couple minutes! He could have easily made money off my call and sent out a repairman, but he helped me fix it for free instead. Very kind. I know who I will turn to if I have a more serious issue!

Called about 8 am because a cable had broken on our garage door and the spring unwound. Lance showed up around 10 am that same day. Had the door fixed in about 15 minutes. Excellent service! The bill was what we expected. We will definitely be using Northern Door again if we have any more problems with our doors! Would definitely recommend Northern Door!

Excellent service. a spring on my garage door broke, I brought the spring in (they insisted thankfully. apparently there are many different springs) and hooked me up with the correct replacement at a great price!

Northern Door Company has great customer service. The receptionist answered all my questions and was very helpful. Their door repair service was affordable, quick, and high quality. Definitely recommend.

Northern Door installed an insulated door, new rails, frame pvc wrap and a wireless door opener. The price was reasonable for what we requested and the finished product looks and works great! The salesman, as well as the installation crew, were top notch and I would highly recommend this company!

Northern Door Company did a great job repairing the broken springs on our garage door. They were able to come out the same day we called. The technician explained what needed to be done. He fixed our door and recommended how to keep it in great working condition. The cost was great. I would highly recommend them for new doors, service and repair.

We had a great experience with Northern Door Company. They dispatched someone within 30 minutes of our call due to an emergency situation we had. Lucas was our technician and he did a great job; he was friendly, detailed and efficient. Thank you for taking care of our issue so swiftly!

Installed wrong springs twice, both times breaking in less than two years. The spring broke the second time just as my wife was stepping outside, it slammed down, just missing her. Today we had the springs replaced a THIRD time by another company and finally have smooth opening and closing action that we never had before. Do your homework before you have someone service your door

The tech did a great job, was on time and fixed it right up with a good explanation of what happened.

I have to join in with so many others and say "What a great company!" In the cold weather, my door had quit responding to my remote. When I called to have someone come out, the fellow gave me some tips over the phone, some things to check, clean the electric eye etc. Well, it all worked. I am really impressed. His advice saved me a lot of money. I think other places would have come out, spent ten minutes on it and charged me a lot. Thanks! I'm retired and don't need any extra expenses like this!

A cable broke on my garage door. Called them and they came out same day. Gentleman fixed the cable and sold us additional work. Understood everything and the work he did was pretty good. This is where the problem occurred. He hand wrote in a price signed it and took my card information to charge me. Then 2 days later I get a receipt in the mail for $80.00 more than the signed price I was quoted.

I called them and they returned my call to explain to me that he forgot to charge me labor. Look I used to be a service advisor for an independent car shop so I understand people misquote things and mistakes happen. However, NEVER would I charge a client for more than the quoted price prior to calling them. I WOULD NEVER ASSUME THAT IS OKAY TO DO TO ONE OF MY CLIENTS!

With that said I don't mind paying the technician for the work he did. I will not be using them in the future because I no longer trust them. UPDATE: The owner of the company sent me a letter in the mail. It states that this was a mistake and refunded the additional $80.00. It was a wonderful thing to see that the owner cares about his companys reputation and his clients. Though the trust will need to be rebuilt, if I ever need work in the future I might give these guys another chance.

Very prompt, courteous, and honest same-day service. The repair man was friendly - he fixed my broken garage door and answered all of my questions. Great quality job at a reasonable price. Thank you!

What a great company! Our garage door wouldn't go all the way down and just kept coming back up. I usually rely on my boyfriend to fix this sort of thing and wound up calling this company and they walked me through step by step on how to fix it and it worked! If anything to were go totally wrong I would for sure call this company as they are very fair and extremely helpful!

I had planned to use these guys for repair of my garage door. Imagine my pleasant surprise when they told me how to fix the problem with my door for free over the phone! I'm now a customer for life. Nice job!

Had a garage door remote that stopped working. We bought a replacement remote on-line which stated it would work for all brands of garage openers. We could not get it programmed correctly. Contacted Northern Garage Door and explained our situation. He stated when they come out for the service, they will try our remote we purchased first, but will have other remotes on their truck on stand-by.

The gentleman that arrived was able to use the remote we purchased and also replaced a bad garage door wheel and oiled the garage door opener. Remote works great and the door opens more quietly now. Thanks for the great service!

When I stopped into Northern Door late last week, Norine the owner and primary customer service person was working with a couple already. I quietly waited in the lobby's sitting area for them to finish, but was able to overhear most of the conversation because the garage door display they were working with was not far from where I was sitting.

The couple's issue was that 1 of the 2 doors on their garage was broken, and needed to be replaced, but the couple had no idea what size their door actually was. I was really impressed with the way she helped them. The couple had already spoken with multiple garage door businesses, and another manufacturer that had not been able to solve their problem. Norine did that for them--without sending them home to re-measure.

Even though a sale was not at all immediately obvious, she took time to focus on them and give them what they needed. Most of the time I see situations like that, it's "on to the next one, " and that would have been especially easy with me sitting in the lobby so obviously waiting to speak to her. When they were finished, I got the same great service I'd witnessed.

I didn't have a major project for her, just a simple question pertaining to an inexpensive garage door opener. The size of my project obviously did not matter to her. I felt valued, and got exactly what I needed too. Thanks!