Davie Glass & Mirror

I highly recommend this team to meet your residential window needs. They have a great selection of typical Florida styles for every window and shower glass/window requirement I've asked for. Cordial staff as well.

I would love to recommend this company for service as they did a beautiful job on my mirror installation. I also contracted them to repair 2 shower doors (on the same job) but they were only able to complete 1 due to not having a part on hand. I made the unfortunate mistake of paying in full as I trusted the company. This was in June 2021 and despite months of follow up (i'm writing this in Feb 2022), they have yet to complete the job they agreed to.

I'm always promised soon and then nothing happens. I've already waited too long. I can say the work is good but I cannot recommend them overall due to my terrible service experience.

I had them measure for a mirror install long before Christmas, and I did not hear back for weeks. I gave a deposit on January 7th for the job, and was never contacted to schedule. After waiting over 2 weeks, I called and asked when they would be here and waited 2 more days to hear back. We were scheduled for 8:30 this morning, and nobody showed up.

I called and left them a voice mail 40 minutes later. Then I called again 10 minutes later and was told, 'they left already'. The crew arrived almost an hour late. I was promised the crew would wear masks, & one had no mask. He said he'd wait outside. The other crew member discovered the mirror on the truck was too small, and they had measured wrong.

I called to express my frustration, and the owner, Juan, called me back. He said he could install the right size for an additional $225. He talked over me, said it was going to cost him more money, also that he couldn't make his employees wear masks. I had to ask for an apology. Eventually he offered to only charge me $178 more or he would refund my deposit.

Of course I chose the refund. They should have made this right. I had gathered multiple quotes, relied on reviews, and chose Davie Glass expecting a good value and good service. Huge disappointment and waste of my time.

Davie Glass and Mirror did a great job on all the mirror and glass work in my home. Owner, Juan Ficano is the ultimate professional-he has integrity and delivers a high quality product and service. I highly recommend this company.

We received excellent service from the owner as well as the staff at our house. We had new hurricane windows installed. The workers were extremely careful and considerate. They cleaned up everything everyday after they finished. There was one problem; however, the company fixed it as soon as it was evident (a broken sill). They have been back to double check that everything was installed correctly and this is after the city inspection. I'm almost sorry we don't have more work for them. We are thrilled with the results and I am sure if there is any problem down the road it will be taken care of.

Great install! Very efficient and responsive. Juan and his team are the best! Would use again!

They don't fix second floor windows! Here's my review: Waited a month for a new piece of glass for a window. They are working with a short staff, so that's totally understandable. When they arrived to complete the job, the workers didn't bring a ladder and said they would come back the next day with a ladder to install. I called the office this morning to confirm what time they would be here, and was told the order is now cancelled because they don't do second floor window repairs.

This is hard to believe as the workers were here yesterday and told us they would return tomorrow. They never said "we don't do second floor windows" nor was that ever communicated in the morning leading up to them coming. So just be mindful, they don't do second floor windows.

Your neighborhood family glass company providing expertise and quality service with detail oriented project management. The owner is very down to earth and treats his clientele with individual care to truly engage in all glass needs. Highly recommend inviting Davie Glass to my next job site to execute the same 5 star quality performance that I know and trust.

Funny when I was driving a brand new Genesis and owned a home in Woodlands Country Club, I had NO ISSUES whatsoever with small businesses. However, due to messy break up with my ex (an attorney), I am driving old car & perhaps let myself go a bit due to depression. I walked into this business around 3:30 p.m. today and was treated like a homeless person.

The woman sat typing and told me it would be a minute. I waited. I asked if I could get 4" cut off a piece of 4' x 3' piece of glass. It was clear she had ZERO interest in helping me - she immediately said "we don't do that here" (at a glass business!). What happened to small businesses helping people? Unless she saw huge dollar signs or I pulled up in a Hummer or Lexus, she had absolutely ZERO interest in helping.

When I asked if she knew another place.nope. None. The rudeness was so obvious I still can't stop thinking about it. I have NO doubt a worker making min wage in the back would have been more than happy to receive cash for a favor. Its disgusting. Get over yourself. Your friend at the auto glass place on 441 near SR 84 told me to go to you after I went there first.

I drove all the way out to you because HE REFERRED ME. My SUGGESTION? Use BLISS GLASS where they're GRATEFUL to HAVE CUSTOMERS with motto "no job too big or too small" & have been in business longer and no doubt cheaper. Happy Passover.

Great response time and knowledgeable. Great rates with no problems or issues. Very friendly and professional. Will definitely be using their services again when necessary. Keep up the great work guys hope to see your business grow.

Loved the service, and quality of work that was done. I had multiple bathroom mirrors put in. they measured and installed perfectly. i had a shower enclosure, with black hinge and handle, also measured and installed perfectly. Lastly, they captured and executed my vision of enclosing the space above my kitchen cabinets with frosted glass to allow above lighting to show through. Really great job! So Happy!

I have used Davie Glass on 2 occasions and would never use another company other then Davie Glass. They are professional, their installers are wonderful to put up with my dog for 8 hours of an install, I do plan on using Davie Glass again in the beginning of the year.

Davie Glass installed a prime glass component of my artwork at the Fort Lauderdale Airport and it turned out great. It was a large and complicated job that involved a lot of logistical heavy-lifting to navigate the problems of installing in a working airport and they met the challenge wonderfully. Construction can often be difficult, and they will stick with you until the job is done right. You can see the project at https://www.electroland.net/#/mosaic/

When we thought the door to our glass shower would need to be replaced completely, we called Juan and his team at Davie Glass to come and take a look. They arrived and informed us that the issue was with the screw to the glass door - which they fixed in less than 2 minutes. What I loved about this, was the honesty of the company. It says a lot about the owner and integrity of the company. Highly recommended.

Very slow, and expensive. I've used them twice in the last 2 months against my better judgement because they are closer to me. Both times I ordered a simple piece of replacement glass to be cut. In both cases 2-3 week to receive it. Most local glass company's can cut glass the same day or have it for you the next day. Save you time and energy and go somewhere else. I will never go back to Davie Glass again!

I brought in a piece of glass to duplicate for my fixture. It came back with the incorrect glass and incorrect holes on the glass. When I brought it in initially they said they were able to duplicate it but it came back incorrectly. I brought it back to remake. the owner was extremely rude and yelling at me and telling me that he's not going to lose money on trying to send it out again and and it's not his fault and they cannot do it.

He did refund my money but he was absolutely inappropriate and the rudest customer service I have experienced. I typically do not write bad reviews but this deserved it. I also coach businesses on customer service training I think he needs a refresher course!

Excellent customer service, excellent installation, and great prices! South Florida, take note, this is the way businesses should run! From the moment I called for an estimate, to the final inspection, everyone was pleasant and on time (which is huge!) I received excellent communication from everyone here. My windows were installed with care and attention to detail. I am not easily impressed but this company is topnotch. I highly recommend Davie Glass. Kudos to Juan, Jeff and Cynthia!

I ordered a replacement glass piece to serve as a table top for my kitchen table. When I arrived to pick it up the clerk brought out the glass, however the glass was not boxed or wrapped up in anything. The glass is was heavy and not easy to pick up. The only help offered was to open the front door for me. How do you not wrap up or box up a fragile item like a glass piece?

I felt almost as if it was desired for me to drop the glass so I would have to buy another one. I got the feeling where it was almost like good luck getting it home in one piece. To say the the least I was not impressed with the pickup experience on top of having to take off work to pick up it up since there are unfortunately no weekend hours. I am just at a total loss how your company is based on making glass and mirror pieces yet you don't package or wrap them up for protection.

The other reviews are definitely accurate. Plus with there being no weekend hours it seems the company is more concerned about work life balance than running a successful and profitable business. There would be a higher customer base if there was at least a small window open on Saturday mornings! I would give this place zero stars if I could!

I miss the original Davie Glass family! They were professional and friendly! They have changed ownership since 2006 and have never been the same!

I got an estimate the sales person miss quoted me. I let them install the mirror bezels because that was the right price. The installer put toilet paper with a solvent behind the bezel and it ruined the existing mirror! Shady people! Big black streaks on mirror from solvent!

Wow.words are difficult to find that adaquetly describe the horrible customer service and poor quality work that I received. I brought them an exact template for a custom 1/4 inch piece of clear flat glass.nothing complicated.just a roughly 32 x 17 inch rectangle to fit on top of a desk with a recessed edge. I was very specific with instructions, to include writing them on the template and explaining in detail to the customer service rep.the template was exact and the glass was to be cut as per the template or up to a tolerance of +1/16 inch on each side.explicit instructions not to undercut the glass were left and assurances made by the customer service rep that all would be well and taken care of.paid in full on day of order ($38+ after receiving a phone quote of $28).glass was ready 3 days later as I was promised.

When I picked the glass up, two sides were undercut by 1/16 inch. This was brought to the attention of a different CSR that was assisting me. She thought it was fine and asked the assistance and opinion of a technician. He conceded that the glass was cut under size, but he insisted that they only cut to size or slightly under. I stated "that would have been good information to know before ordering" and it was certainly not what I was sold or promised.

The female CSR asked me to take the glass home to see if it would fit and I acquiesced after her promise that if it doesn't fit that they will make it right. She insisted that they wanted me happy.the glass doesn't fit.it was not cut according to my simple and clear instructions.phone calls to remedy the situation have resulted with the same CSR hanging up on me twice then not answering the phone.

I have left a voice mail for the owner/manager with my concerns. We will see what comes of this fiasco.it is time for Davie glass to make good on their promised and paid for work. A properly sized piece of glass as per my order and an apology should be forthcoming.to be continued. Out of luck in South Florida

Thanks so much for your service! Amazing company to work with. Help me a lot in everything that i need to remodel my bathroom and windows. Affordable prices and fast service. Thank you one more time.

I ordered a window pane at 9a and was called that it was ready at 10:30. Give measurements over the phone and the glass was exact to what I told them. Price was also extremely fair. This is my new local glass place!

I ordered by phone with no problem, very nice gentleman. A woman called me to advise that it was ready (two days later) and was also very nice. I had a pleasant experience. The problem came at the time of pick up. My husband went alone and dealt a woman there that he felt was sharp and rude. He said "Hello, I'm." and she cut him off and questioned "Name?".

He wanted to explain he was picking up for me, but she would not allow him the courtesy. Once again, she interrupted and barked "NAME?"! Another incident occured that she snapped at him and said he could not follow her behind the counter to check on the glass. He was not taking a step forward or making any motion toward her. At some point, he was really upset and raised his voice that he had no intention of invading the store! My husband is Colombian. It was his thought that she assumed he was a contractor and therefore could be treated abruptly and discourteously with no consequence.

Thank you very much Dailey glass for the excellent service I dropped off a glass door that I inadvertently broke from my friends armoire and the gentleman at the front desk took care of me right away and he was able to turn it around within a day thank you so much

I made a template for a glass tabletop from a plaid vinyl tablecloth, cut it out carefully & it fit my table precisely. When I brought it in to Davie Glass, the lady behind the counter repeatedly insisted it was crooked. I told her that although the plaid pattern was askew, it didn't matter. She needed to disregard the design on the tablecloth & just look at the shape of the 2 pieces & the extension which fit my table perfectly.

She became rude & agitated, insisting I purchase a large roll of paper, remake the template on plain paper without a pattern & then return. Ultimately, I brought my template to another glazier who charged about 1/2 the amount & it fits perfectly. Whatever happened to good customer service? They are not the same.

Awful! Highly unprofessional and end product way below par. I have since learned that the current owners took over from very competent people and are still riding on the reputation the previous owners established. Do not fall for this! I created my own template meticulously, and the glass I received was wavy. (This is to cover a piece of furniture that has a bowed front - the glass came out with a wavy curve).

Of course my template is the excuse but not only did I absolutely make it perfectly, any other glass cutter would nonetheless create a perfect curve. It's like when you use a compass Vs drawing an arc by hand. They did their work by hand. And it appears as though their hand was very unsteady. This isn't even the end of it. I was called to pick up my glass, if I needed any of their workers to assist I needed to be there between 8:00-9:00 (rush hour) so I opted to bring a friend.

When we get there we find out that a huge glass weighing a lot is blocking mine. And asked if I could come back. How professional is this? Never mind that I travelled 1/2 hr (one way). I needed to return at a later day to retrieve my order, even though it was ready and they had called me and told me to come anytime. Never again.

I hired Davie Glass to custom make and install a frame-less enclosure for my shower. 1. took over a month to deliver a product that they said would take "a week to 10 days" to be delivered and installed. They kept blaming their supplier when ultimately they are the ones responsible to me. 2. After the product was installed, I called them because the door hits a corner of the shower when fully open and I am concerned it can shatter (the door opens more than 90 degrees and stops with the corner).

I wanted to see if there is something that can be done to prevent the door from opening more than 90 degrees. They were so rude tome.the owner raised his voce and told me to "stop talking". After at first denying that there is anything that can be done, the owner then told me there is a part that can fix the problem but refused to come and install it.

Mom and pop shop.i called to get a glass top for a table.they only take cash or check.i had to go in and pay and wait two days for a small piece cut for the top of a table. they finished the edges and corners nicely /34 inch glass is the thickness i purchased. i think.feel.that it was pricey for the small piece i got. i noticed that they had a few pieces for pickup.mirrors.shower doors. i think you cant go wrong if you are in the area.