Gulf Coast Windows is an award-winning provider & installer of replacement windows, entry doors, patio doors and more serving the Greater Houston Metropolitan area including communities like West University Place, Kingwood, Riveroaks, The Woodlands, Sugar Land, Meyerland, Piney Point Village and more. Founded in 1983 by Jim Fiume, Gulf Coast Windows is an established window replacement company with a track record of providing first-rate window replacement services.We also proudly sell and install a wide array of entry and patio doors, which, like our custom home windows are meticulously crafted out of high-quality materials and installed by skilled professionals using innovative installation techniques.
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When it comes to upgrading your home's windows and doors, finding a reliable home improvement company is an extremely important consideration. For homeowners in Houston, TX, that company is Gulf Coast Windows. Since our founding in 1983, we've continued to provide a trustworthy and honest service to locals and have quickly become the most tenured window and door company in the region.
Gone are the days when windows were considered an afterthought in the layout and overall function of a home. Today's replacement windows are considered essential design features that positively contribute to a home's overall energy efficiency and security. And, at Gulf Coast Windows, we pride ourselves in offering homeowners throughout Houston, Texas, some of the most innovative, energy-efficient replacement windows on the market.
Dear Gulf Coast Windows: After we decided it was time to replace our thirty-six year old windows, we invited a representative of a local window replacement company to make his presentation and then visited a Builder Supply Company. We have saved approximately $30.00 to $40.00 per month on our bill, so we feel [the windows] are well on the way to purchasing themselves. Not only have they saved money, but the security, noise reduction and sun-glare tint has.
The Performer I was not given its ranking lightly. These aluminum windows have long been a specialty at Gulf Coast Windows thanks to innovative components that have helped make it one of the best and most affordable replacement window options for homes. From our office in Houston, we have helped thousands of homeowners throughout Texas transform their residences with replacement windows that offer everything expected from a new home improvement product and more: stand-out beauty, unwavering thermal performance, and unmatched durability.
Reviews (13)
Anna Vershynina
Apr 27, 2022
I did not end up buying windows from them, because this is not a professional company at all. This is definition of a high-pressure sale company. I had the two meetings with their representative, which I never had to do with any other company. The first meeting was the regular one. They pushed themselves for the second meeting to "go over the quote" refusing to send it by email instead.
During this second meeting, the rep gave me a hand written note with the total sum. So unprofessional, no details on what exactly I will be getting, no details on what is included in the job (removal, cleanup, .). He explained that this sum included a "promotion" of 15% and -$100/window, which they are running this month. No reputable company that gives you a really good price runs any "promotions".
The rep tried to push me to make a decision today because he can give me even further discounts. I don't appreciate this at all. This is not how you make such high-value decisions, in a day. I would never use this company or recommend it to anyone. Look somewhere else.
During this second meeting, the rep gave me a hand written note with the total sum. So unprofessional, no details on what exactly I will be getting, no details on what is included in the job (removal, cleanup, .). He explained that this sum included a "promotion" of 15% and -$100/window, which they are running this month. No reputable company that gives you a really good price runs any "promotions".
The rep tried to push me to make a decision today because he can give me even further discounts. I don't appreciate this at all. This is not how you make such high-value decisions, in a day. I would never use this company or recommend it to anyone. Look somewhere else.
Danna H.
Mar 06, 2022
We selected Gulf Coast Windows for a whole-house window replacement in a 40 year old house. It took quite a while to get the windows (due to the supply chain issues) but once received Gulf Coast was able to get the window replacement (15 windows) done in one day. The crew was knowledgeable and professional. They were not the cheapest option, but you get what you pay for!
Kristina Juarez
Mar 04, 2022
I called to ask them to get a quote. The first thing they asked is if my husband would be home. Why does it matter if my husband is home or not? Who said I had a husband? Secondly, they asked if I would even be able to afford the windows. Isn't that why you get a quote, to see if you can afford it? That's why I wanted them to come to my house. The interaction was unprofessional, and quite frankly, just rude. Edit: I wrote this review on behalf of my mom. We don't have the same name or the same last name. Thank you Gulf Coast Windows for assuming you know our lives and our family history.
J. Craig Hood
Feb 27, 2022
Gulf Coast Windows has been responsive since my first inquiry about replacement windows for my home. From Andy in Sales to Brennan & his installation team to Everett and the Customer Service team, they have all been professional and followed up when they said they would. The windows look great and we have received compliments from neighbors and other home improvement professionals (we had additional remodeling done after the windows).
I feel confident about the quality of the windows in future hurricane seasons and the energy barrier provided against our hot Summers and occasional freeze. I would recommend Gulf Coast Windows and would do business with them again if I need replacement windows for another home.
I feel confident about the quality of the windows in future hurricane seasons and the energy barrier provided against our hot Summers and occasional freeze. I would recommend Gulf Coast Windows and would do business with them again if I need replacement windows for another home.
Sally Blackhall
Jan 25, 2022
Our windows took a while to come in, but our installation team of Anthony and Henry arrived with our new windows about 8:30 AM and stayed until 5:45 PM. They did a superb job for us. They cleaned up inside and outside before they left. We were so pleased that we plan to order more windows and will demand Anthony and Henry do the installation
Johnny Garcia
Jan 25, 2022
Very unprofessinal and rude trying to get a quote. Sales guy hung up when i asked how long have you been selling windows. I called back and he still replied that they are not the company for me. Jim, there was no miscommunication. Jerald was misinformed that my house would require high impact, which indeed is incorrect. He confirmed that he was wrong and I was correct after placing me on hold.
When I had to correct him again, I simply asked how long has been selling windows thats when he changed his attitude and tone with me. If you are the owner or manager my line is open for discussion, feel free to give me call. I would want my employee better trained in overall knowledge of products and how to talk with customers. We're not talking about couple of hundred dollars, you missed out on serval thousands (8-10K) possibly.
When I had to correct him again, I simply asked how long has been selling windows thats when he changed his attitude and tone with me. If you are the owner or manager my line is open for discussion, feel free to give me call. I would want my employee better trained in overall knowledge of products and how to talk with customers. We're not talking about couple of hundred dollars, you missed out on serval thousands (8-10K) possibly.
Georgio Jimenez
Oct 02, 2021
Stephen Gabriel
Sep 26, 2021
Michael Loomis Iii
Aug 12, 2021
I was replacing three single pane windows from 1928 with impact windows. The ordering process was pretty smooth and salesman was good. The production time was nearly 12 weeks, but really it felt much longer. When it came time to do the installation, I got a call that morning that one of the three windows either came broken from the factory or it was damaged during shipping.
My first reaction was.how does this happen to an impact window? Is this a product that I can trust? I asked the supervisor why the windows were not inspected upon their arrival only to be told that they didn't have the time nor manpower to inspect everything that is delivered. In my experience, every place that I have ever worked, always had an inspection protocol for receiving.
It's mind boggling to me that a company would not take the time to perform this critical step. Now a replacement has to be ordered and even as a rush order, we're looking at another six weeks. So overall, I'm pretty disappointed with the whole thing. I'm paying monthly for windows that have yet to even be installed. Now we're in the height of hurricane season and I was hoping that by getting these ordered early, I'd be covered. Three stars at this point is being generous, but I will have to reserve my final rating for after the installation is completed.
My first reaction was.how does this happen to an impact window? Is this a product that I can trust? I asked the supervisor why the windows were not inspected upon their arrival only to be told that they didn't have the time nor manpower to inspect everything that is delivered. In my experience, every place that I have ever worked, always had an inspection protocol for receiving.
It's mind boggling to me that a company would not take the time to perform this critical step. Now a replacement has to be ordered and even as a rush order, we're looking at another six weeks. So overall, I'm pretty disappointed with the whole thing. I'm paying monthly for windows that have yet to even be installed. Now we're in the height of hurricane season and I was hoping that by getting these ordered early, I'd be covered. Three stars at this point is being generous, but I will have to reserve my final rating for after the installation is completed.
Rick Eggleston
May 23, 2021
We replaced all the windows in our house with the almond colored vinyl windows. They are built to fit each window and they fit perfectly. We noticed the first night how much quieter the house is with new windows. Very pleased with the 2 day installation process. Would do it all over again Happy customers Service: Window installation
Virginia Heimerson
Jun 07, 2020
The crew did an outstanding job every step of the way! They were professional and considerate of what I expected from my whole-house window installation, keeping me informed of what was being done throughout the entire process. The cleanup was thorough. I will be recommending Gulf Coast Windows to friends! Service: Window installation
Dwayne Bozarth
Nov 30, 2018
I was very surprised that the first visit and install took less than a month. The windows are beautiful, great quality and look fantastic. The employees that did it he install did a great job and were very knowledgeable of their job. The only problem we had is that we had three windows designed for our laundry room. Upon delivery, two of those windows showed up were cracked.
We were not too upset as they are not of the main windows. The installers took them out of their packaging and noticed them. Three days later a rep at Gulf Coast informed me that they would be replaced and were in the works of being made as we spoke. Aside from the two damaged windows mentioned above, I would highly recommend this company to anyone looking to purchase new windows. They have made our home look fantastic.
We were not too upset as they are not of the main windows. The installers took them out of their packaging and noticed them. Three days later a rep at Gulf Coast informed me that they would be replaced and were in the works of being made as we spoke. Aside from the two damaged windows mentioned above, I would highly recommend this company to anyone looking to purchase new windows. They have made our home look fantastic.
Jacqueline Teoh
Jul 28, 2017
After I agreed to pay Gulf Coast a fortune, Gulf Coast's installation team abandoned their window and glass door project before completion leaving me to pray it does not rain. Because of their poor planning and lack of professionalism, on day two of what was supposed to be an eight hour project(one day), the responsible team left my home's windows and doors open to the elements.
Their excuse: the project was too difficult and the materials were wrong. Mind you, this was well into the project after their demolition which followed their purchase and assembly of materials which they custom designed from their own inspection, measurement, and on site sales. I've posted some photos to educate you, their next customer. When the project became troublesome, I tried multiple times to call the company.
All I got was an answering service who either could not or would not help us. Their only solution: they would have someone call me back. After I repeatedly called the Gulf Coast salesman's cell phone, he finally called me back. The salesman who agreed on behalf of the company that they would perform their contract has now assured me that the leaders of the company will make this right. I hope they do, so I can post a satisfactory update to this review. In the mean time, I'll keep praying the weather doesn't destroy my home.
Their excuse: the project was too difficult and the materials were wrong. Mind you, this was well into the project after their demolition which followed their purchase and assembly of materials which they custom designed from their own inspection, measurement, and on site sales. I've posted some photos to educate you, their next customer. When the project became troublesome, I tried multiple times to call the company.
All I got was an answering service who either could not or would not help us. Their only solution: they would have someone call me back. After I repeatedly called the Gulf Coast salesman's cell phone, he finally called me back. The salesman who agreed on behalf of the company that they would perform their contract has now assured me that the leaders of the company will make this right. I hope they do, so I can post a satisfactory update to this review. In the mean time, I'll keep praying the weather doesn't destroy my home.
